I recently had the opportunity to visit Essex Prestige based at Harlow and I have to say that my experience was nothing short of excellent. From the moment I walked into the dealership, I was greeted with professionalism and a genuine enthusiasm for the vehicles they offer. The staff were knowledgeable and attentive, taking the time to understand my needs and guide me through the features and specifications of the car, they provided valuable insights, allowing me to make an informed decision. Their friendly and approachable demeanor made the entire car buying process a pleasure. The dealership also offered test drives which I took advantage of and the staff ensured that the vehicle was in excellent condition and I was able to get a feel for the performance and handling, this hands on experience helped me make an informative decision to go ahead with the transaction. They worked with me to find a deal that suited my budget and the overall purchasing process was smooth and hassle-free. The after sales service was equally impressive with the dealership providing prompt assistance and addressing any queries or concerns I had. Essex Prestige strive to deliver exceptional customer service and ensure the longevity of your car. If your in the market for a new car this is the dealer to come to.
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Aftersales from Essex Prestige in response to An enthusiastic dealer
Hello Anton, Thank you for your amazing review and your trust in us. We are thrilled to hear that you enjoyed every aspect of your car buying journey with us. We pride ourselves on our professionalism, knowledge, and enthusiasm. We are glad that we could meet your needs and expectations. We appreciate your feedback and your recommendation. We hope you love your new car and we look forward to serving you again in the future. Have a safe and fun drive! 😊
I'm very satisfied with my purchase. The sales guy that looked after me through it all was very bubbly, he was such a friendly guy, the car looked exactly how it did on autotrader when I got there. A 5 star service, I very highly recommended. I'll definitely be telling my family and friends about this company. Thanks again.
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Aftersales from Essex Prestige in response to Very satisfied with my purchase
Thank you for your wonderful review and your high recommendation. We are pleased to hear that you are very satisfied with your car and our service. We are happy that the car matched your expectations and that the sales guy made you feel welcome and comfortable. We appreciate your feedback and your referrals. We hope you enjoy your car and we look forward to seeing you again soon. Thank you for choosing us. 😊
The sales person who helped me I think was called Dylan was absolutely fantastic. He was very patient with me, answered all my questions and explained everything clearly, he was not pushy or rude but friendly, professional and he made the whole process easy and enjoyable. The car was exactly as described in the advert, if not better, it was clean, polished, and ready to go when I arrived. Dylan showed me all the features and how to use them. This dealer have earned my loyalty and respect and I give them 5 out of 5 for their service and quality.
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Aftersales from Essex Prestige in response to Absolutely fantastic
Thank you for your glowing review and your loyalty. We are delighted to hear that you are very happy with your car and our service. We are proud of Dylan and his professionalism, patience, and friendliness. He is always eager to help our customers and show them the best features of our cars. We appreciate your feedback and your rating. We hope you have a wonderful time with your car and we look forward to serving you again in the future. Thank you for choosing us. 😊
When I called about a car I liked, the chap I spoke to couldn't be more helpful, he gave you a confident feeling you were dealing with a professional retailer. I was extremely happy with everything that they did for me and i'm over the moon with my Mercedes.
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Aftersales from Essex Prestige in response to A professional retailer
Thank you for your lovely review and your trust in us. We are pleased to hear that you are extremely happy with your car and our service. We are proud of our staff and their professionalism, helpfulness, and confidence. They are always ready to assist our customers and find them the best car for their needs. We appreciate your feedback and your satisfaction. We hope you enjoy your Mercedes and we look forward to serving you again in the future. Thank you for choosing us. 😊
I was in the market for a new vehicle and found one through this car sales company so I decided to phone them up and without a doubt they provided me with the utmost customer service to which I had to pop down to view the car. What an absolute pleasure it has been, the way they provide their service is like no other, polite, humble, funny but with a touch of class and the car was spot on too so I had to buy it there and then. I'm really made up with my Merc it is a beautiful car and drives perfectly, there is with a shadow of doubt I will only be using Essex Prestige for all my automotive needs from now on. They are honestly a mile ahead of the competition! Thanks I'll be seeing you again when i'm looking for my next car!
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Aftersales from Essex Prestige in response to A touch of class
Thank you for your wonderful review and your trust in us. We are delighted to hear that you are really made up with your Merc and that it is a beautiful car and drives perfectly. We are glad that you found our service to be like no other and that we provided you with the utmost customer service. We appreciate your feedback and your loyalty. We look forward to seeing you again when you are looking for your next car. Thank you for choosing us. 😊
I could not be happier with my BMW which I bought from Essex Prestige and I would 110% recommend this company to everyone. They did everything for me and when I say everything I mean everything, there was nothing left that I needed to do apart from come to collect the car and sign the paperwork which were both sat there waiting for me. I'm jumping for joy with my new car that I purchased from here and I will be back again when I fancy a change.
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Aftersales from Essex Prestige in response to Jumping for joy
Thank you for your fantastic review and your 110% recommendation. We are thrilled to hear that you are jumping for joy with your car and that we did everything for you. We always aim to make the car buying process as easy and convenient as possible for our customers. We appreciate your feedback and your loyalty. We look forward to seeing you again when you fancy a change. Thank you for choosing us. 😊
I was ready for an upgrade and I wanted to buy a Mercedes, I found one with this dealership and it looked in immaculate condition in the photos so I made the enquiry and the team were extremely helpful and polite. I came to view the car and I was made to feel welcome by Nick, he went through all the details about the car with me and answered any questions which I had for him. He did not come across pushy in any way shape or form and let me decide what I wanted to do in my own time without trying to pressurise me which was nice. I went ahead and bought the car in the end and i'm very pleased that I did so, it is a brilliant car and it runs like a dream.
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Aftersales from Essex Prestige in response to Runs like a dream
Hello Aron, Thank you for your lovely review and your trust in us. We are delighted to hear that you are very pleased with your Mercedes and that it runs like a dream. We are glad that Nick was extremely helpful and polite and that he made you feel welcome and comfortable. He is always respectful of our customers’ preferences and decisions. We appreciate your feedback and your satisfaction. We hope you enjoy your car and we look forward to serving you again in the future. Thank you for choosing us. 😊
I recently bought a Porsche Macan from Nick at Essex Prestige in Harlow and I have to say that I am very happy with my purchase. The Porsche Macan is a stunning car that combines luxury, performance and practicality. It has a sleek design, spacious interior and a powerful engine that delivers a smooth and exhilarating ride. Nick was a wonderful salesperson who made the whole transaction stress free, he was very informative, polite and knowledgeable, he answered all my questions and gave me a detailed overview of the car's specifications and functions, he was very attentive and responsive throughout. Someone called Chris from their aftercare team even followed up with me after the sale to make sure I was satisfied with the car. I would highly recommend Nick and the Porsche Macan to anyone who is looking for a high-quality car and superb customer service.
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Aftersales from Essex Prestige in response to A stress free transaction
Thank you for your fantastic review and your high recommendation. We are thrilled to hear that you are very happy with your Porsche Macan and that it is a stunning car that combines luxury, performance and practicality. We are proud of Nick and Chris and their superb customer service. They are very informative, polite and knowledgeable. They are always eager to answer your questions and follow up with you after the sale. We appreciate your feedback and your satisfaction. We hope you enjoy your car and we look forward to serving you again in the future. Thank you for choosing us. 😊
I'm really happy with the Renault Master which I bought from here, it is out on the road earning the company money put it that way. With being a business I knew exactly what it was I was looking for, I did not want any messing around so I went in paid the money for the vehicle and off I went with it. It was a simple, quick, straight forward transaction which was exactly what I was looking for. I would score these a solid five for the experience, it really was that easy.
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Aftersales from Essex Prestige in response to A simple transaction
Thank you for your wonderful review and your solid five rating. We are delighted to hear that you are really happy with your Renault Master and that it is out on the road earning you money. We are glad that you found our transaction to be simple, quick, and straightforward. We always aim to make the car buying process as easy and convenient as possible for our customers. We appreciate your feedback and your loyalty. We hope you enjoy your car and we look forward to serving you again in the future. Thank you for choosing us. 😊
The Ford Ranger is magic! Its driven like a blooming dream since I bought it, not put a foot out of line! From when I arrived to the dealership, from then on it was quick and easy and no mither at all! Touch wood that I haven't tempted fait but for now ill be giving them the highest 4 stars, as we know, no one is perfect.
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Aftersales from Essex Prestige in response to Quick and easy
Hello Raheal, Thank you for your review of the Ford Ranger. We are glad to hear that you are enjoying your new vehicle and that you had a smooth experience at the dealership. The Ford Ranger is a versatile and reliable pickup truck that offers great performance and comfort. It has a range of features that make it suitable for different terrains and driving conditions. We appreciate your feedback and your four-star rating. We hope you continue to enjoy your Ford Ranger for many years to come. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to help. 😊
PRESTIGE CAR DEALER BASED IN ESSEX
If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1461 | |
| Very Good | 203 | |
| Average | 6 | |
| Poor | 2 | |
| Terrible | 7 |
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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