Derek D, September 2022
"Very nice and pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am so happy with the customer service I received from the team here, they were nice and pleasant and very explanatory. Not pushy in the slightest.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very nice and pleasant
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mahammad, September 2022
"Fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My A5 is a good car to be honest with you, just what I needed! All has been going well since I bought it home and I cannot fault the team, they are fantastic.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Steven M, September 2022
"Professional and positive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a vehicle from Essex Prestige and the whole experience was professional and positive. Very pleased with my car. Thanks for all the help along the way.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Professional and positive
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Steven, September 2022
"A pleasure to deal with! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am over the moon with my Jaguar that I purchased from Essex Prestige, although they were a bit of a distance for me I would definitely use them again. The car is lovely, me and my wife are really enjoying getting out in it! Everyone was so helpful it was a real pleasure dealing with them!
+0 Found this review helpful
Aftersales from Essex Prestige in response to A pleasure to deal with!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark H, September 2022
"Not had any issues! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have not had a single issue since buying my Mercedes, it looks lovely and has been great to get out and about in. Everyone was really helpful and friendly, and I was allowed to view the car in my own time. I would happily recommend to others. They have been great!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Not had any issues!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr B, September 2022
"Great experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had really good customer service when I visited Essex Prestige, Rhiana was great from beginning to end, always offering a helping hand when needed! I have had no issues with the M3 since driving it away, it is a lovely car. I will definitely be returning and recommending to others, it was a great experience!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great experience!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Katie J, September 2022
"Very hard working!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The sale of my Audi Q2 was done and dusted in no time, I was in and out within an hour or so with the deal all sealed! Everything was really easy, really simple, and the team were great to chat too. I have absolutely no issues to raise, and can only praise the team for their hard work!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very hard working!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Melvin W, September 2022
"Provided excellent service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Based on my experience I will definitely be using Essex Prestige again. Everyone who I spoke to was helpful and friendly, providing excellent service! They managed to resolve an issue for me with no fuss, and the Range Rover now drives like a dream, thank you all!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Provided excellent service!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Rebecca G, September 2022
"So helpful! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have already passed my recommendations for Essex Prestige on to a few people, they are great and are a highly trustworthy dealership. The team are simply spot on and so helpful! My A35 was presented beautifully clean. Not a thing to complain about.
+0 Found this review helpful
Aftersales from Essex Prestige in response to So helpful!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Maureen, September 2022
"Happily use again! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very nice team down at Essex Prestige, I found everyone to be very welcoming and helpful. Every question I had was answered, and I was assisted well in sorting the documents. I would happily use again!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happily use again!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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