Russell L, July 2022
"My dream SQ5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely delighted with my recent purchase from Essex Prestige.... I finally found my perfect car, an Audi SQ5!! I had been searching for months and months for one with this spec and this one showed up just at the right time. It is EVERYTHING I've wanted, its fanatstic! The car is amazing to drive, its the most comfortable car I've even driven, I'm really happy with it. Reis was a gem I couldn't fault him at all, everything was organised , prepared and cleaned to a very high standard. Ill be keeping hold of this for some time now I've finally got my hands on it, but as and when I do want to change Ill be back to see Reis!!
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Aftersales from Essex Prestige in response to My dream SQ5
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Peter, July 2022
"Great aftercare. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car, it had issues, they refunded me straight away and I will be looking to buy another one from them when Ive decided what I want. They handled everything in the most professional manner and looked after me when things didn't go well. Great aftercare.
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Aftersales from Essex Prestige in response to Great aftercare.
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kellie M, July 2022
"Essex' best dealer! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I could not believe how straight forward it was buying from this garage, I didnt have time to sit around, and there was absolutely none of that. I went down to view a Mercedes I had seen online, I was happy with the car, they gave me the keys for a test drive, without any pressure at all, off I went, it was perfect for me. They told me to come back to them when I had made a decision and any questions I had were answered right away. I couldn't not buy the car, it is beautiful!! It drives lovely, so smooth and easy. I am loving the car, just not quite loving the petrol prices. I highly recommend Reis and Essex Prestige to anybody looking to buy a new car in the Essex area!
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Aftersales from Essex Prestige in response to Essex' best dealer!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr C, July 2022
"Excellent service from Rhianna "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks you Rhianna for providing me excellent service, clear communication and a very nice car. I went ahead with a E220D and I couldn't be more pleased. Thank you.
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Aftersales from Essex Prestige in response to Excellent service from Rhianna
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simona G, July 2022
"My sons new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought my son a Mercedes from here and wow its such a nice car, it is beautiful. He is totally over the moon with the car and is driving at any point he can. The salesman was excellent, I have to give them to top scores.
+0 Found this review helpful
Aftersales from Essex Prestige in response to My sons new car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Charlotte F, June 2022
"Great Service! Friendly Staff! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a car from this company and the staff were super efficient and very accommodating. Thank you!
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Aftersales from Essex Prestige in response to Great Service! Friendly Staff!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Freddy, June 2022
"Like buying a pair of trainers! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying your car online is definitely the way forward! Simple, quick, efficient... its a no brainer! It's no more stressful than buying a pair of new trainers! Essex Prestige were the guys that I decided to go with, and I am so happy that I did, I got exactly what I wanted and more. The delivery was very quick, and when the car did arrive it was in near immaculate condition. I have absolutely zero complaints about the whole process, and would happily buy again!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Like buying a pair of trainers!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Chris H, June 2022
"So far so good! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good, really happy with how everything is going! Really good customer service, I had no issues whatsoever when liaising with Reis. Very good experience on the whole, I highly recommend!
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Aftersales from Essex Prestige in response to So far so good!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr. B, June 2022
"Good as gold! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It is my wife who is the main driver of the Fiat 500 and so far everything seems fine, it is all going very well, the only questionable thing is her driving!!!😂 The team were as good as gold at the dealership, they sorted everything for us really quickly and efficiently and we were in and out in no time! We are both really happy with the purchase, and would happily make trip again when we are after another!
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Aftersales from Essex Prestige in response to Good as gold!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Andrew, June 2022
"Good, efficient service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really good, quick and efficient service. Car was nice and tidy, had a lovely valet carried out. Did find a slight tear in the back seat so communicated this and they were more than happy to cover the cost and get this sorted for me ;) Can't complain with the service, would happily recommend!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good, efficient service!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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