Kieran C, May 2022
"Highly recommend Reis"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A really helpful and accommodating garage! I originally went to collect a different Merc from Essex Prestige, but when I arrived it wasn't up to the standard I was expecting it to be, and I got cold feet about the situation. I explained how I wasn't 100% happy with the vehicle, so Reis was straight on the ball, finding me another car to take away. Within an hour and a half, he had found me a belter of a car that was definitely up to standards and look near immaculate. He managed to sort the paperwork, valet, everything within the space of 2 hours, so I am really pleased with how he managed to turn around the transaction. I highly recommend Reis, he was a great salesman from start to finish, and really went out of his way for me ,to get me THE car.
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Aftersales from Essex Prestige in response to Highly recommend Reis
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mrs. K, May 2022
"So far so good! "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good, I am loving my E220d is it driving exceptionally well, and is great fun on the roads. I believe Reis was my salesman and he was a great help through and through, answering any questions I had, showing me the car well etc. My Merc was in a really good condition for a second had car and had minimal to no wear and tear marks. I have already made a recommendation to a friend of mine who is currently on the market for an A180!
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Aftersales from Essex Prestige in response to So far so good!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
George B, May 2022
"Thanks team! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is fine with my A4, it drives well and is great fun. Good service from the salesman Rhys as well, he was a great help! Thanks team.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Thanks team!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Daisy-May, May 2022
"Rhianna was a great help! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a VW Golf from Essex Prestige, Rhianna was a great help during the purchase and made it very simple and straight forward. She was really friendly and answered any questions that I had. I highly recommend Essex Prestige and in particular, Rhianna, she was a great help!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Rhianna was a great help!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Thomas O, May 2022
"Really happy with how smooth it went! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with how smooth everything went when I visited Essex Prestige, Reis was a really nice guy and made it a very simple transaction, and completely stress free! My Range is a great car and has been driving very well since the purchase, so I cant complain one bit! I highly recommend using Essex Prestige!
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Aftersales from Essex Prestige in response to Really happy with how smooth it went!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ben W, May 2022
"Second purchase from Essex Prestige! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my second time using Essex Prestige and I am pleased to say that this experience is just as good as the fist! Reis was great to deal with and provided first class customer service from start to finish! He presented the car well and allowed me to view the car in my own time without feeling pressured or over looked. My S5 is a beautiful car, a real show stopper. I am so pleased with the purchase and would happily recommend to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Second purchase from Essex Prestige!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, May 2022
"Best customer service I've ever received"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
WOW! The team at Essex Prestige provide first class customer service! By far I think it is the best I have ever received! From the get-go they were really welcoming and accommodating, offering us a selection of beverages etc. Throughout the whole sale the they were fantastic, I didn't feel pressured into the sale one bit, and was able to take my time looking around the Range Rover. The paper work wasn't too tedious either as Reis made it very straight forward. I highly recommend using Essex Prestige for your next buy, they have a wide range of top quality cars, as well as unbeatable customer service!
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Aftersales from Essex Prestige in response to Best customer service I've ever received
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Elijah, May 2022
"Made to feel really welcome! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really nice people to deal with, the service was so good, I wasn't pressured into the sale and was made to feel really welcome! My Merc is such a lovely car I absolutely love it. Over the moon and defo thanks to Essex Prestige - I would recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Made to feel really welcome!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark G, May 2022
"Top notch service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service as always is top notch from Essex Prestige, the team are all so helpful and make it a very enjoyable experience every time I visit. As always, I will be back when I am after a change!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Top notch service!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Craig E, May 2022
"Highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I 100% would use Essex Prestige again, my RS5 is a brilliant car and is so much fun to drive I absolutely love it! The guys were really nice and made it very stress free! I highly recommend!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Highly recommend!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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