Matthew, March 2022
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car I purchased from Essex prestige was absolutely perfect when I went to collect it. I found that everyone was there when I wanted them and no matter who you spoke to they were all as knowledgeable and helpful. No one left me hanging around like you can often get at other dealerships. Top marks
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Christopher, March 2022
"Nice experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very pleased with the service I received from the guys at the showroom, all were really helpful went above and beyond for me. The car was presented superbly to me, they had done everything and more that I asked. The car was taxed, mot'd and valeted to a high standard. The BMW 435i I went for drives amazing and looks even better. Exceptional service. Nice to be able to look at cars without being pressured, a really nice experience. Thanks guys
+0 Found this review helpful
Aftersales from Essex Prestige in response to Nice experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Arntiola, March 2022
"No pressure"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good range of cars and prices, well presented vehicles and no hard selling tactics. Rhiana couldn't have been more helpful and made the whole purchase process very easy. Fantastic service and thoroughly recommended.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No pressure
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jonathan, March 2022
"Range Rover Sport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex prestige where I bought my RR Sport from were brilliant, really knowledgeable and helpful and the car was in good condition. As a whole I would definitely recommend them for their service!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Range Rover Sport
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jordan, March 2022
"Quick and professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a BMW 120D recently and the car has been excellent, I'm chuffed to bits with it and literally find any excuse to get out driving it! Everything was dealt with quickly and professionally by Reiss, and on top of that the garage has some really impressive cars. Highly recommended.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Quick and professional
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Patrick, March 2022
"Did everything they said they would"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex Prestige couldn't have been more helpful, everything went smoothly and they were a good company to deal with. The Mercedes GLE350 is exactly the one I wanted and it was ready when they said it would be. I've recommended them to people already, I don't think there was anything more they could have done that would of made it easier I was very happy with the service.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Did everything they said they would
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ian, March 2022
"Professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a family vehicle from Essex prestige which I’m very happy with. The car needed a few bits sorting on it and they got it all sorted before collecting. The customer service was great, nothing was to much trouble and they did everything they said they were going to do. Wouldn’t hesitate to recommend. Very professional and helpful staff.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Professional
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Village C, March 2022
"No pressure and great new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brought my car, a Range Rover Sport from Essex prestige, for the first time ever I felt very comfortable with the dealers, no hard sell just good advice with a friendly face. Very happy with my new car it's very comfortable to drive. Recommended to family and friends and I would definitely return in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No pressure and great new car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jonathan A, March 2022
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good and pleasant service. Easy and simple exchange with no complications
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great Service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Cassandra, March 2022
"Reliable dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had a really good experience with Essex Prestige. I purchased a Ford Kuga and my husband and I have been very happy with it, no problems at all. Dawn who sold me the car was helpful and friendly. I would recommend this dealership a very reliable choice.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Reliable dealer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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