Cordell H, April 2021
"Good Drive!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Merc and absolutely made up with it, drives really well. Great service from the dealer too, they were very professional throughout the process and I would 100% recommend them to family and friends.
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Aftersales from Essex Prestige in response to Good Drive!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Charlotte C, April 2021
"Really enjoying the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really good car. It is everything I wanted and more! It was a very fast, easy process and the dealer was able to answer all of my questions, the service was fantastic. Very happy with the car and really pleased with the service I received, I would shop here again.
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Aftersales from Essex Prestige in response to Really enjoying the car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ben C, April 2021
"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Love my new Range Rover! This is my 26th car but I wont be getting rid of this one any time soon. The guy who dealt with me was lovely and did not make me feel like a burden when I had to wait around for the payment to go through. If I could have given then 6 stars I would have. Thank you Essex prestige.
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Aftersales from Essex Prestige in response to Brilliant service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stewart S, March 2021
"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Quite pleased with the whole buying journey, Victor was brilliant, just absolutely brilliant. He is a fountain of knowledge and genuinely a nice person to deal with, we got on well and I'm sure I will buy many more cars from him in the future. The Range Rover I bought is perfect, very very happy with it. Not put as much on the clock as I'd like, but its tucked away for when I can really enjoy it! ESSEX PRESTIGE COMES WITH MY RECOMMENDATIONS!
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Aftersales from Essex Prestige in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr L, March 2021
"smooth, quick and easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A really smooth, quick and easy purchase - We communicated via phone and email and arranged a collection date. The staff always kept me updated with the progress and answered all my questions, very well too. When we collected, we felt very safe all the measures were in place and collection was contact free. The Mercedes I've bought is amazing, its driving great, no problems at all, very comfortable and looks insane! Very pleased and highly recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to smooth, quick and easy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Naomi R, March 2021
"Love my new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I really enjoyed buying my Mercedes, the staff at Essex Prestige were so good, really friendly and helpful, they really looked after me and made the experience fun and exciting. I will definitely use them next time I want to change or upgrade my car 100%. The Merc is just beautiful, I love it! I'm using it loads, and its driving perfectly 😍
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Aftersales from Essex Prestige in response to Love my new car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
JT, March 2021
"Outstanding dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Over the moon with my car. The dealership were amazing. I'd give 10 stars if I could. Have already recommended.
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Aftersales from Essex Prestige in response to Outstanding dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Leigh T, March 2021
"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Perfect customer service provided by Essex Prestige, really great people I was well pleased with how the handled everything. I went to the showroom to collect my car and it looked superb - it was clean and tidy all ready for me, couldn't fault it. I will be recommending Essex Prestige to everybody moving forward.
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Aftersales from Essex Prestige in response to Perfect
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mrs D, March 2021
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was fantastic, the team were all great and looked after me, always on hand and answered all my questions. I bought a BMW, it was simple, easy and quick and the car is perfect, I'm made up with it. Highly recommend 👍
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Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Maria D, March 2021
"Perfect dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have bought 5/6 cars over the last few years and Essex Prestige is by far the best place I've bought a car from, ever. The customer service was perfect from the very start through to the very end. The staff are lovely and very helpful and smiley. This is the only dealer I would recommend to my friends and family, and I will only use Essex Prestige to buy a car moving forward. I bought a Peugeot RCZ and I'm very happy with the car, its driving perfectly and very comfortable for me. 10/10 for customer service and 10/10 for the car!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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