Adrian S, January 2021
"Very professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very professional and smart looking showroom with plenty of high quality cars. The staff were very friendly and helpful.
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Aftersales from Essex Prestige in response to Very professional
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon, January 2021
"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just bought an Audi Q7 from here. No problems at all, didnt physically see the car in person but however, i was sent some quality videos from Victor who ensured i had a smooth purchase from start to finish. And due to the distance he even arranged for the car to be delivered for a reasonable price! 5/5
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Aftersales from Essex Prestige in response to Great customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Corey, December 2020
"Everything was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
really enjoying my car everything was great, the people were lovely who I spoke to when I was looking at cars. I would go back based on my experience and tell others in the area to use as well.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Everything was great
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Debbie, December 2020
"Superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
what a superb experience- absolutely brilliant customer service. a couple of guys helped out while I was buying and then a lovely lady looked after me while i was doing my paperwork. All were so helpful and friendly. I would highly recommend and return again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Superb
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stephen, December 2020
"Really enjoying my car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Mercedes Benz C220 from Essex Prestige. Cant fault the guys that i came across they were all very good. I have unfortunately been having a slight issue with the secondary battery in the car but they have been really attentive in getting it sorted quickly for me.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Really enjoying my car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ricky, December 2020
"Couldn't fault the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was great when I bought my Mercedes Benz from Essex Prestige. The guy who looked after me Reece was really friendly and helpful. Very knowledgeable about the car and anything I had asked. I would recommend to anyone who is considering buying from here.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Couldn't fault the service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Chris, December 2020
"great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guys at Essex Prestige were really friendly and helpful. It was a very easy process, nice and quick. I purchased a Range Rover, I am really enjoying driving it. Based on my experience I will be back in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to great experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jacqueline, December 2020
"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a lovely experience when I was buying my BMW from Essex Prestige. I would highly recommend and absolutely use them again. Everyone I came across was so friendly and made sure I was thoroughly looked after.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Highly recommended
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adnan, December 2020
"lovely helpful and kind "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was brilliant when I purchased my car from Essex prestige. They were all so lovely helpful and kind. They made me feel very comfortable when I was onsite. Car was clean and presentable. Very happy with my experience.
+0 Found this review helpful
Aftersales from Essex Prestige in response to lovely helpful and kind
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
John D, December 2020
"Amazing customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was a little nervous about buying from this dealership, I hadn't used them before and didn't know anybody else that had, so we read reviews and took the plunge, As soon as me and my partner got to the dealership, Victor welcomed us and instantly made us feel relaxed, I automatically knew that it was not going to be a stressful experience, and Victor had everything in hand. He did everything he possible could for us, on the car, price, paperwork everything, I cannot thank him enough. It was very nice (and different) to feel valued and important as a customer buying a car. I can't recommend Essex Prestige enough and it will most definitely be the first place I look when I'm in the market for something new again.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Amazing customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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