Michelle P, December 2020
"Happy with the buy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We bought a lovely Land Rover Sport from Essex Prestige, the guys down there are really nice, just easy to deal with and straight forward the customer service was brilliant. The car is driving perfectly, its lovely. We would happily buy from here again and recommend to our friends and family.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happy with the buy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr M, December 2020
"Happy Customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm very happy with my new car, its very good and a very nice car. The customer service was lovely, I cant complain, I told them some things needed doing and they did them for me before picking up. Happy Customer
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happy Customer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Samuel, December 2020
"Better than expected"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Considering the circumstances we are facing at the moment, my experience at Essex prestige was fantastic. The lady who looked after me was lovely and so helpful. The overall experience was better than expected. I had a few test drives elsewhere and the service I received at Essex Prestige was fantastic in comparison. I only really get out in it at the weekend with the situation at the moment but it is so nice to drive.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Better than expected
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark, December 2020
"Really lovely dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
What a fantastic experience at Essex Prestige. The sales staff were really helpful while I was buying my Mercedes, and so friendly. I couldn't of asked for more! Wouldn't hesitate to use again and happily recommend to anyone.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Really lovely dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Zeynep, December 2020
"I would give 10 stars if i could "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought an Audi TT from Essex prestige. If I could give them 10 stars I would. everything was perfect and I am really happy. I would recommend and use again myself
+0 Found this review helpful
Aftersales from Essex Prestige in response to I would give 10 stars if i could
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Shokan, December 2020
"perfect car perfect service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I could not be happier with the service I received at Essex Prestige while buying my Mercedes. It was just perfect from start to finish, they really looked after me. I would recommend to anyone who is thinking of using them and I will be back to buy a car again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to perfect car perfect service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark, December 2020
"smooth and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I travelled quite a while to see this car. I really appreciate the service they provided, the guys were really helpful and couldn't do more for me. They let me take it out on a test drive, I went on my own due to social distancing but they were really great with me and looked after any queries I had. Anyone in the Essex area I would recommend to go to this garage
+0 Found this review helpful
Aftersales from Essex Prestige in response to smooth and easy process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Johanna, December 2020
"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience at Essex Prestige was fantastic. Absolute 5 star service from the guy that looked after me he was very attentive and made sure I was completely satisfied. He adhered to social distancing guidelines and made sure I felt safe at all times. I love my BMW and I will absolutely come back next time I need a car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5 star service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Richie, December 2020
"Audi S4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A really lovely young lad looked after me while I was purchasing a car at Essex Prestige. He was very attentive and made sure I had everything i needed throughout. Car is all good, service was spot on
+0 Found this review helpful
Aftersales from Essex Prestige in response to Audi S4
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Christian, December 2020
"All good with the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a really good experience while buying my Tesla at Essex prestige. Victor was brilliant with me. My Range rover is currently for sale through them as well. I would happily use them again for both buying and selling.
+0 Found this review helpful
Aftersales from Essex Prestige in response to All good with the car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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