John B, December 2020
"Welcoming and helpful staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Husband and I went to Essex Prestige in Harlow, to view a Jaguar we had seen online, when we arrived, we was greeted by a lovely salesman, who was welcoming and very helpful. We loved the Jag and knew we wanted it, there was no fuss at all, they did everything they said they would and when we collected the car, it was exactly as described, it was very clean and tidy, both inside and outside. I would be happy to buy from this company again.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Welcoming and helpful staff
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Saraj M, December 2020
"Couldn't have done any more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had been looking around for a new Mercedes, and I had been to a few dealerships over a couple of days, all of which had a nice range of stock, but when I got to Essex Prestige I was pleasantly surprised to see the extra selection of cars available, I was looking for a specific type of detailed car, and they had many of these. I decided on a Mercedes-Benz SL63. The whole team here were really nice, and lovely to talk to, always on hand to help when needed too. The service was outstanding, and I will be back shortly for a new car for my Wife. It's been really nice meeting this dealership and I think I've found my go to place for company and personal vehicles moving forward. Essex Prestige had the car valeted in the morning of collection, and when I got there, it was absolutely stunning. Everything was prepped and ready when I got there, they just exceeded expectations in every aspect. The Merc has been fantastic since buying, I'm really happy with it. I will certain recommend the dealership to others, and as mentioned, I will 100% be back.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Couldn't have done any more
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Dale F, December 2020
"Nice dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige were lovely, really easy to talk to and deal with. I went to buy a Mercedes E Class, the car was presented very well, its a really nice car, the price was great for age, mileage and spec, and it was exactly what I wanted. Since buying it, its been great, really lovely to drive, no issues at all. I will recommend this dealer to others looking for quality vehicles, at fair prices with great customer service.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Nice dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Lauren, November 2020
"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good service, friendly and well mannered staff. Great selection of cars. I brought a car here and they delivered it to my home. Highly recommend!
+1 Found this review helpful
Aftersales from Essex Prestige in response to Good service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kinsey J, November 2020
"Great Service, communication and staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Couldn’t have asked for better service, would advise anyone to use Essex prestige, 10/10
+1 Found this review helpful
Aftersales from Essex Prestige in response to Great Service, communication and staff
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Brett, November 2020
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks to Victor and the team,the Range Rover sport was spot on and as described and their after sales was very good also,would recommend them
+2 Found this review helpful
Aftersales from Essex Prestige in response to Great service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tony L, November 2020
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex prestige Went above beyond to get me a good deal.
Great service, even better knowledge on a lot of the cars we discussed.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Great service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Alex, November 2020
"Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service, great team, would highly recommend.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Car Purchase
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stef, November 2020
"Happy visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently visited Essex Prestige and was really happy with the customer service. They were patient and friendly and helped me to decide on the best car for me. I look forward to going back there again.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Happy visit
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Dvonn, November 2020
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience at Essex prestige was brilliant, the best I have ever had at a dealership. Everything was well organised and set up well, this made the process much easier. Big shout out to Reis for serving me. He was patience and helped answer all my questions! Another big shout out to Rhiana for advertising the place to me! Great dealership I highly recommend!!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Amazing service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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