Jack I, September 2024
"Straightforward"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service from Dylan and Nick at Essex Prestige was second to none. They went above and beyond helping to select the perfect Jaguar for me, and also gave me lots of assistance and support in my part exchange.
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Aftersales from Essex Prestige in response to Straightforward
Hi Jack, Thank you so much for your fantastic review! We’re thrilled to hear that Dylan and Nick here at Essex Prestige provided you with top-notch service. It’s wonderful to know that everything went smoothly, from selecting your perfect Jaguar to part exchanging your old car. If you ever need anything, we’re here for you. Enjoy your new car and happy driving!
Shaf A, September 2024
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't fault the service from Dylan and the team at Essex Prestige when buying my Tesla, it is my first Tesla and it's been great and I am thoroughly enjoying driving it.
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Aftersales from Essex Prestige in response to Perfect
Hello Shaf, Thanks for your feedback! We’re so glad to hear that your first Tesla has been fantastic. Dylan and the team are always here to help, and it’s great to know they met your expectations. If you ever need anything, just let us know. Enjoy your Tesla and happy driving!
Veronica A, September 2024
"Very good"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service you receive over at Essex Prestige is second to non. I bought a beautiful Mercedes-Benz from them earlier last month, its a great drive and I've had no problems with it.
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Aftersales from Essex Prestige in response to Very good
Thanks for sharing your experience! We’re thrilled to hear that you’re enjoying your Mercedes-Benz and that the service here at Essex Prestige met your expectations. If you ever need anything or have any questions, we’re here to help. Enjoy the drive and happy motoring!
Isma H, September 2024
"Land Rover Defender"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
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Aftersales from Essex Prestige in response to Land Rover Defender
Hi Isma, Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your Land Rover Defender. If you ever need anything or have any questions, we’re here to help. Enjoy every adventure in your fantastic vehicle!
Gavin A, September 2024
"Absolutely love it"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had numerous compliments on my new BMW from Essex Prestige since I drove it off the forecourt! It's is proving itself as a brilliant car and working well for me. Th staff in the dealer when I was there were very busy at the but still managed to cover everything for us and nothing was to much for them.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Absolutely love it
Thank you so much for your wonderful review! We’re thrilled to hear that you’re receiving compliments on your new BMW and that it’s performing brilliantly. It’s great to know that our team managed to cover everything despite being busy. If you ever need anything or have any questions, we’re here to help. Enjoy your BMW and happy driving!
Zlatomir S, September 2024
"Excellent"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great experience while buying my Mercedes-Benz from Essex Prestige 👍
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Aftersales from Essex Prestige in response to Excellent
Hello Zlatomir, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience buying your Mercedes-Benz. If you ever need anything or have any questions, we’re here to help. Enjoy your new car and happy driving!
Casey T, September 2024
"Family recommendation"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended to this dealership by my brother in law who has used Essex Prestige a few times for his cars. I am so pleased that he recommended them to me as they didn't disappoint, all of the staff were lovely with me and the car is beautiful. No complaints from me and I'm sure to be passing on the recommendation I've received to others.
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Aftersales from Essex Prestige in response to Family recommendation
Hi Casey, Thank you so much for your wonderful review! We’re delighted to hear that your brother in laws' recommendation led you to us and that you had a great experience. It’s fantastic to know that you love your beautiful car and found our staff lovely. If you ever need anything or have any questions, we’re here to help. Enjoy your new car and happy driving!
Kiaran C, September 2024
"Good overall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
On the day we went to Essex Prestige to have a browse of there stock the salesman was quite stretched as he was on his own, but did fabulously getting to us and giving us a great service. With his guidance I got a really nice BMW and I'm enjoying the drive.
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Aftersales from Essex Prestige in response to Good overall
Hi Kiaran, Thank you for your kind words! We’re delighted to hear that you’re enjoying your new BMW and that our salesman was able to provide you with great service despite the busy day. Your satisfaction is our top priority, and it’s wonderful to know that his guidance made a positive impact on your experience. Enjoy your new ride, and we look forward to welcoming you back to Essex Prestige in the future!
Ben P, September 2024
"Really swift and good aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience that Nick at Essex Prestige provided to me was nice and quick and was on top of things that there was the option to drive away the same day, which I bit his hand of for. There were a couple of issues with the Evoque as is to be expected from an older car, but the team at the dealership were quick to sort out so I can't grumble.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Really swift and good aftercare
Hi Ben, Thank you for sharing your experience! We’re glad to hear that Nick provided you with quick and efficient service, allowing you to drive away the same day. We appreciate your understanding regarding the minor issues with the Evoque and are happy they were resolved promptly. Enjoy your new car, and we look forward to seeing you again at Essex Prestige!
Lewis S, September 2024
"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm more than happy with my Audi A5, I got a light on the dash yesterday and was pleased to find it had a feature I wasn't even aware of so that was a nice surprise! Speaking of nice surprises, it was a hassle-free experience buying from Nick at Essex Prestige. Car buying as it should be.
+0 Found this review helpful
Aftersales from Essex Prestige in response to All good
Thank you so much for your fantastic review! We’re thrilled to hear that you’re more than happy with your Audi A5 and that you discovered a new feature. It’s great to know that Nick made your car-buying experience hassle-free. We strive to make car buying as enjoyable as possible. If you ever need anything, we’re here for you. Enjoy your new car and happy driving!
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