Lewis S, September 2024
"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm more than happy with my Audi A5, I got a light on the dash yesterday and was pleased to find it had a feature I wasn't even aware of so that was a nice surprise! Speaking of nice surprises, it was a hassle-free experience buying from Nick at Essex Prestige. Car buying as it should be.
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Aftersales from Essex Prestige in response to All good
Thank you so much for your fantastic review! We’re thrilled to hear that you’re more than happy with your Audi A5 and that you discovered a new feature. It’s great to know that Nick made your car-buying experience hassle-free. We strive to make car buying as enjoyable as possible. If you ever need anything, we’re here for you. Enjoy your new car and happy driving!
Shaun D, September 2024
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everyone I came into contact with at Essex Prestige was fantastic! I received first-class service while I was buying my Range Rover and when I had to phone the dealership they always answered straight away.
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Aftersales from Essex Prestige in response to Excellent
Hi Shaun, Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with everyone at Essex Prestige. Providing first-class service is our top priority, and we’re glad to know we met your expectations. Enjoy your Range Rover, and if you ever need anything, we’re just a phone call away. Happy driving!
Murat A, September 2024
"An enjoyable experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nick was very calm and kind. I was impressed with the level of service I received from Essex Prestige.
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Aftersales from Essex Prestige in response to An enjoyable experience
Thank you so much for your kind words! We’re thrilled to hear that Nick’s calm and kind demeanour made a positive impression on you. Providing excellent service is our top priority, and we’re glad to know you had a great experience with Essex Prestige. If you ever need anything, we’re here for you. Enjoy your car and happy driving!
Mediterranean O, August 2024
"Fantastic local dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
With Essex Prestige just around the corner, they were my first choice when I needed a second car. When I saw they had a Tesla Model Y available, I knew it was exactly what I was looking for and didn’t hesitate to jump at the opportunity. The team at Essex Prestige made the entire process incredibly smooth and efficient. They were quick to get everything sorted, ensuring I could drive away in my new Tesla without any delays. A huge thank you to the team for their excellent service and for making this purchase so seamless. I couldn’t be happier with my choice and the experience I had at Essex Prestige.
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Aftersales from Essex Prestige in response to Fantastic local dealership
Hello Mediterranean, Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you found the perfect Tesla Model Y with us and that the entire process was smooth and efficient. Our team at Essex Prestige always aims to provide seamless and exceptional service, so it’s wonderful to know we achieved that for you. Enjoy your new Tesla, and we look forward to assisting you again in the future. Thank you for choosing Essex Prestige!
Anna, August 2024
"Couldnt of asked for more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my new car; it’s amazing and has exceeded all my expectations. I’m also extremely happy with the service I received from Essex Prestige. From the initial inquiry to the final purchase, their team was professional, attentive, and genuinely committed to ensuring I had the best experience possible. Their expertise and friendly approach made the entire process smooth and enjoyable. Thank you to Essex Prestige for delivering such excellent service and helping me find the perfect car.
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Aftersales from Essex Prestige in response to Couldnt of asked for more
Hi Anna, Thank you so much for your wonderful review! 🌟 We’re overjoyed to hear that your new car has exceeded all your expectations and that you had such a positive experience with our team at Essex Prestige. Our goal is always to provide professional, attentive, and friendly service, so it’s fantastic to know we succeeded in making your car-buying journey smooth and enjoyable. Enjoy your amazing new car, and we look forward to assisting you again in the future. Thank you for choosing Essex Prestige!
SB G, August 2024
"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can’t recommend Essex Prestige highly enough. They provided me with an outstanding Ford Ranger that has made a significant positive impact on my business. From the moment I began working with them, their professionalism and attention to detail were evident. The Ford Ranger they arranged for me is exactly what I needed. Its performance, reliability, and capabilities have greatly enhanced my business operations. The team at Essex Prestige was incredibly helpful throughout the process, ensuring that I got the right vehicle for my needs. Their exceptional service and dedication to customer satisfaction truly set them apart. I’m thoroughly impressed and grateful for the role Essex Prestige played in improving my business.
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Aftersales from Essex Prestige in response to Highly recommend
Hello SB, Thank you so much for your kind words! We’re thrilled to hear that the Ford Ranger has made such a positive impact on your business. Our team at Essex Prestige always strives to provide the best service and ensure our customers find the perfect vehicle for their needs. Your satisfaction and success are our top priorities, and it’s wonderful to know we could help enhance your business operations. We truly appreciate your recommendation and look forward to assisting you again in the future!
Kieran, August 2024
"Got me a great deal "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was on the lookout for a larger vehicle and discovered that Essex Prestige had several options that seemed to meet all my criteria. After part-exchanging my old car, I was thrilled with the excellent price I received. This gave me the flexibility to explore a Range Rover, which had always been on my wish list. When I saw the Range Rover at Essex Prestige, I was immediately captivated. Its design, features, and overall presence were exactly what I had been hoping for. The opportunity to drive such a high-quality vehicle was truly exciting.
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Aftersales from Essex Prestige in response to Got me a great deal
Hi Kieran, Thank you for sharing your wonderful experience! We’re delighted to hear that you found the perfect Range Rover at Essex Prestige. It’s fantastic that the part-exchange process and the price you received allowed you to explore your dream vehicle. We’re thrilled that the Range Rover’s design and features met your expectations and that you’re enjoying driving such a high-quality vehicle. Your satisfaction is our top priority, and we’re grateful for your kind words. We look forward to serving you again in the future!
Phillip, August 2024
"Second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
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Aftersales from Essex Prestige in response to Second to none
Hello Phillip, Thank you so much for the 5 star review! We’re thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future!
Richard, August 2024
"Great recommendation "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My brother had such a great experience purchasing his car from Essex Prestige that they were my first choice when I needed a new vehicle. They had a fantastic selection of cars, but it was an Audi A3 that truly caught my eye. When I took the Audi A3 for a test drive, I instantly fell in love with it. The driving experience was exceptional, and it quickly became clear that this was the perfect car for me. Since getting the car, I have enjoyed every minute behind the wheel. The quality and performance of the Audi A3 have exceeded my expectations, and I’m thoroughly pleased with my choice. Given my positive experience, I believe Essex Prestige will be my family’s go-to dealership in the future.
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Aftersales from Essex Prestige in response to Great recommendation
Hello Richard, Thank you so much for your fantastic review! We’re thrilled to hear that your brother’s great experience led you to Essex Prestige and that you found the perfect Audi A3. It’s wonderful to know that the driving experience and performance of the Audi A3 have exceeded your expectations. Your satisfaction and enjoyment behind the wheel mean a lot to us. We truly appreciate your trust and look forward to being your family’s go-to dealership in the future!
Shoebur, August 2024
"Really accommodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My online search led me to Essex Prestige, and I was immediately impressed by their excellent selection of cars. The positive reviews I read about them reassured me that I would be in good hands. I visited to check out a Mercedes X-Class, which was priced so competitively that I couldn’t resist. The standout aspect of my experience, however, was the exceptional customer service. The team at Essex Prestige went above and beyond to ensure everything went smoothly. Even after the sale was completed, I encountered a minor issue, but the team handled it swiftly and efficiently; no questions asked. Their commitment to resolving the matter quickly and effectively truly exemplified their first-class service.
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Aftersales from Essex Prestige in response to Really accommodating
Hi Shoebur, Thank you so much for your fantastic review! We’re delighted to hear that your online search led you to Essex Prestige and that you were impressed by our selection of cars. It’s wonderful to know that the Mercedes X-Class caught your eye and that you found it competitively priced. We’re especially pleased that our team’s exceptional customer service made a lasting impression. Handling any issues swiftly and efficiently is a top priority for us, and we’re glad we could resolve everything to your satisfaction. Your kind words mean a lot to us, and we look forward to serving you again in the future!
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