I think if anything my experience could have been slightly improved on the timing side of things as the car wasn't quite ready for me at the agreed time. That being said the team were all incredibly nice to deal with and I had no issues on the service side of things. There has been nothing wrong with the Mercedes I bought, its everything I was hoping for.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Mercedes
Thank you for your review. We are sorry to hear that the car wasn’t quite ready for you at the agreed time. We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding. We are glad to hear that the team were all incredibly nice to deal with and that you had no issues on the service side of things. We are also happy to hear that there has been nothing wrong with the Mercedes you bought and that it is everything you were hoping for. Mercedes is a brand that stands for quality, performance and luxury and we are sure you will enjoy driving it for many years to come. We hope you will come back to us for your next car and we thank you for choosing Essex Prestige. 😊
I had a Porsche from EP. The car was perfectly cleaned and ready for me to view. I was able to take it out on a test drive. The sales person was very pleasant! Paper work was easy and done in no time at all. Overall a very smooth experience and delighted with the purchase!
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Aftersales from Essex Prestige in response to Perfectly cleaned
Thank you for your review. We are very happy to hear that you had a smooth experience with EP and that you are delighted with your purchase. We are glad that the car was perfectly cleaned and ready for you to view and that you were able to take it out on a test drive. We are also pleased that the sales person was very pleasant and that the paper work was easy and done in no time at all. We appreciate your feedback and we hope you enjoy your Porsche. Porsche is a brand that combines sportiness, design and functionality and has a long history of excellence and innovation. We are sure you will love driving your Porsche and we look forward to seeing you again. 😊
I tell you what they are nice people to be dealing with at Essex Prestige! When I did notice a bit of an issue with the car they got it sorted for me, no questions asked! I couldn't have been more impressed with the service they provided and I am over the moon with the car!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Nice people to be dealing with
Thank you for your review. We are very happy to hear that you are nice people to be dealing with at Essex Prestige and that you are over the moon with the car. We are also glad that we could sort out the issue with the car for you, no questions asked. We always strive to provide the best service to our customers and to make sure they are satisfied with their purchase. We appreciate your feedback and we hope you enjoy driving your car. 😊
Nick at Essex Prestige was so friendly and helpful. He even went the extra mile for me on the day of collection and replaced the tyres! I can't know his amazing service. I am made up with the car, its perfect!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Amazing service
Thank you for your review. We are very happy to hear that you had a friendly and helpful experience with Nick at Essex Prestige and that he even went the extra mile for you on the day of collection and replaced the tyres. That is very generous and thoughtful of him. We are also glad that you are made up with the car and that it is perfect for you. We hope you enjoy driving it and we thank you for choosing Essex Prestige. 😊
To say I am over the moon with my Mercedes would be an understatement, the car is perfect and I have had no need to get in contact with Essex Prestige since the purchase. During the purchase the team were very good to me, when I first came to look at the car I notice stone chips on it and when I came to collect it they had touched these up for me!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Over the moon
Thank you for your review. We are overjoyed to hear that you are over the moon with your Mercedes and that the car is perfect for you. We are also pleased that you had no need to get in contact with us since the purchase, which means that everything is working well with your car. We are glad that the team were very good to you and that they touched up the stone chips for you when you came to collect the car. That is a nice gesture and shows our attention to detail and quality. We appreciate your feedback and we hope you enjoy driving your Mercedes. Mercedes is a brand that represents excellence, elegance and innovation and we are sure you will love your car for many years to come. We hope to see you again soon and we thank you for choosing Essex Prestige. 😊
My Mercedes is absolutely fantastic, thank you so much, I've had no issues what so ever. It is such a relief having a reliable car! I dealt with a lovely lady named Dawn and she was a pleasure to deal with - no pressure, fuss or issues. I would definately recommend Essex Prestige as a company.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Fantastic car
Thank you for your review. We are very happy to hear that your Mercedes is absolutely fantastic and that you have had no issues whatsoever. We are also glad that you are relieved to have a reliable car. We are pleased that you had a pleasant experience with Dawn, who is a lovely lady and a great salesperson. She always treats our customers with respect and professionalism. We appreciate your recommendation of Essex Prestige as a company and we hope you will come back to us for your next car. 😊
I am already planning to come back to Essex Prestige, I was so impressed with how they looked after me! The transaction was so smooth and all the guys were easy going. I am really enjoying the Range Rover I bought, its everything I was hoping for and I would rate them 10, 10, 10 if I could!!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to I will be back soon
Thank you for your review. We are very happy to hear that you are planning to come back to Essex Prestige and that you were so impressed with how we looked after you. We are glad that the transaction was so smooth and that all the guys were easy going. We are also pleased that you are really enjoying the Range Rover you bought and that it is everything you were hoping for. We appreciate your 10, 10, 10 rating and we hope you will enjoy driving your Range Rover. Range Rover is a brand that offers luxury, performance and versatility and has a long tradition of excellence and innovation. We are sure you will love your car and we look forward to seeing you again. 😊
I am happy to say that a good few months down the line all is still spot on with my Merc 👌 The car drives amazing and doesn't give me any trouble. The salesman Nick was very helpful and I got along with him very well. He put me at ease and there was no pressure.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Spot on 👌
Thank you for your review. We are very happy to hear that all is still spot on with your Merc and that the car drives amazing and doesn’t give you any trouble. We are also glad that you had a helpful and friendly experience with Nick, who is one of our best salesmen and always puts our customers at ease. We appreciate your feedback and we hope you will continue to enjoy your Merc. 😊
It was quite urgent for me to get my car purchase wrapped up quickly and they were happy to accommodate this for me! Dawn handled most aspects of my purchase and I couldn't have wanted anything better from here. The car itself is sound!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Quick purchase
Thank you for your review. We are very happy to hear that we could accommodate your urgent need to get your car purchase wrapped up quickly and that you had a great experience with Dawn. She is one of our most efficient and professional salespeople and she always handles every aspect of the purchase with care and attention. We are also glad that you are satisfied with the car itself and that it is sound. We hope you enjoy driving it and we thank you for choosing Essex Prestige. 😊
Great customer service, no problems when dealing with Reis! I would happily return.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Would happily return
Thank you for your review. We are very happy to hear that you had a great customer service experience with Reis, who is one of our most friendly and helpful salespeople. We are glad that you had no problems when dealing with him and that he made your purchase easy and enjoyable. We appreciate your feedback and we hope you will return to us for your next car. 😊
PRESTIGE CAR DEALER BASED IN ESSEX
If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1307 | |
Very Good | 155 | |
Average | 0 | |
Poor | 1 | |
Terrible | 6 |
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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