T.R, June 2023
"Good all round experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Range Rover Sport from Essex Prestige and the experience I had with them was good all round! Dawn was brilliant to be dealing with and the Range Rover is a lovely motor! It would have to be a five star rating from me.
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Aftersales from Essex Prestige in response to Good all round experience
Thank you for your review. We are very happy to hear that you had a good all round experience with Essex Prestige and that you are pleased with your Range Rover Sport. We are also glad that you had a brilliant experience with Dawn, who is one of our most professional and friendly salespeople. She always goes the extra mile to make sure our customers are satisfied with their purchase. We appreciate your five star rating and we hope you enjoy driving your Range Rover Sport. Range Rover Sport is a brand that offers performance, luxury and versatility and has many advanced features that make driving more fun and comfortable. We are sure you will love your car and we look forward to seeing you again. 😊
Gresa S, June 2023
"Perfect car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a perfect car buying experience with Essex Prestige! I can't fault them on any front. I dealt with a lovely sales rep call Rhiana and she let me take my time looking round the car. Since the car came home with me I have had no issues and am very happy with it.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect car buying experience
Thank you for your review. We are very happy to hear that you had a perfect car buying experience with Essex Prestige and that you can’t fault us on any front. We are also glad that you had a lovely experience with Rhiana, who is one of our most courteous and helpful sales reps. She always lets our customers take their time looking around the car and answers any questions they may have. We are pleased that you have had no issues with the car since you brought it home and that you are very happy with it. We hope you enjoy driving it and we thank you for choosing Essex Prestige. 😊
Michael O, June 2023
"Accommodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had to travel quite a distance to Essex Prestige and they did all they could to accommodate this, Nick came to pick me up from the train station and gave me his undivided attention. So I was able to get on the road nice and reasonable when I had made my decision. I would rate five stars for the fantastic service.
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Aftersales from Essex Prestige in response to Accommodating
Thank you for your review. We are very happy to hear that you had a fantastic service with Essex Prestige and that we did all we could to accommodate your travel. We are also glad that you had a great experience with Nick, who is one of our most attentive and friendly salespeople. He always makes sure our customers are comfortable and well-informed. We appreciate your five star rating and we hope you enjoy driving your car. 😊
Daniel N, May 2023
"Josh was a sound guy👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Josh was such a sound guy to deal with, he was like one of us. Proper geezer, dead nice to chat too and nothing was too much trouble for him either. The GLC, we absolutely love really nice car. Definitely recommend Josh and Essex Prestige👍.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Josh was a sound guy👍
Josh was such a sound guy to deal with, he was like one of us. Proper geezer, dead nice to chat too and nothing was too much trouble for him either. The GLC, we absolutely love really nice car. Definitely recommend Josh and Essex Prestige👍.
Mustafa D, May 2023
"Such a nice dealership!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The X6 is for my dad however I was there when he was buying the car and thought everyone was amazing. Essex Prestige is such a nice dealership, everything looks pristine and the customer service they provide is next level. I would definitely buy a car from here.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Such a nice dealership!
Thank you for your review. We are very happy to hear that you and your dad had an amazing experience with Essex Prestige and that you found our dealership to be pristine and our customer service to be next level. We are also glad that you are pleased with the X6, which is a great car that offers performance, luxury and versatility. We hope your dad enjoys driving it and we appreciate your feedback. We would love to see you again and help you find your own car from our wide range of options. 😊
Michelle C, May 2023
"Absolutely faultless😍😍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love love love my Fiesta, it is such a lovely car and so so nice to drive😍😍😍.Dawn couldn't have been any better, she was such a lovely lady. Everything about my experience was 10/10, absolutely faultless!
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Aftersales from Essex Prestige in response to Absolutely faultless😍😍
Thank you for your wonderful review! We are delighted to hear that you love your Fiesta and that you had a great experience with Dawn. She is indeed a lovely lady and a valued member of our team. We appreciate your feedback and your 10/10 rating. We hope you enjoy your Fiesta for many years to come! 😊
Isidor C, May 2023
"One of the best dealerships ever! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
One of the best dealerships I have ever encountered, from start to finish they were immaculate! It was Rhiana who helped me out and she was incredible, such a nice girl, got everything in order and did everything she could to provide their prestige service. The Mercedes is absolutely incredible, such a gorgeous car, couldn't have been netter! If I could give them 6 stars I would!
+0 Found this review helpful
Aftersales from Essex Prestige in response to One of the best dealerships ever!
Wow, thank you for your amazing review! We are thrilled to hear that you had an immaculate experience with us and that you are enjoying your Mercedes. Rhiana is indeed incredible and a wonderful asset to our dealership. She is always happy to help and provide our prestige service. We are grateful for your feedback and your 6 stars rating. We hope you have a fantastic time with your gorgeous car! 😊
Tom C, May 2023
"5* experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The GLC is lovely, I really really like it. Reis was a good lad, helped me out a good amount during the sale. The pricing on my part ex could've been a bit fairer but apart from that, it was a 5* experience on the whole.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5* experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, May 2023
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with Range Rover😁
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very happy
Thank you for your positive review! We are happy to hear that you are very happy with your Range Rover. It is indeed a beautiful and powerful vehicle that offers a luxurious and comfortable ride. We hope you enjoy your Range Rover for many years to come! 😁
Kyhl H, May 2023
"Dawn provided excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Dawn provided excellent customer service, she was spot on from start to end. She was attentive and professional and helped everything run swimmingly. The Mercedes has been great, such a fun car to drive.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Dawn provided excellent customer service
Thank you for your lovely review! We are delighted to hear that you had an excellent customer service with Dawn. She is indeed attentive and professional and always strives to help our customers have a smooth and enjoyable experience. We are also glad to hear that you are enjoying your Mercedes. It is indeed a fun car to drive, with its sleek design, powerful performance, and advanced features. We appreciate your feedback and your satisfaction. We hope you have a great time with your Mercedes! 😊
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