Mr A, February 2025
"Overall perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Other than missing my user manual which they are getting sent to me the car and the experience with Essex Prestige has been overall perfect.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Overall perfect
Hi, Thanks for taking the time to leave your review, its very much appreciated. Sorry that you haven't received your user manuel, we will get this chased up for you.
Mr L, February 2025
"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my Ford Transit from Essex Prestige back in January and it has been running just as it should and suits my work needs perfectly. The guys were fantastic to deal with and would love to return and 100% recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic!
Hi, Thank you for taking the time out to write such a wonderful review. We are so please the Transit is running as it should and its suiting your needs. We would love to serve you again in the future and thank you for the recommendation it truly means allot.
Miss L, February 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We are very happy with the Land Rover Defender we bought from Essex Prestige, its a nice car. Also the service that was provided was very good.
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Hello, Thank you so much for the 5 star review, its amazing the know that you are happy with the Land Rover Defender.
Paul D, February 2025
"Mercedes Benz X Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Enjoying the Mercedes and all running well so far. I initially found the car on Autotrader which led me to Essex Prestige. The staff are great, informative and even picked me up from the station when I was coming to see the car. Overall a positive experience!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mercedes Benz X Class
Hi Paul, Thanks so much for the kind review! We're so happy to hear you're enjoying your Mercedes and that everything’s running well. It’s great to know that your experience with our team was a positive one, and we're glad we could make things easier with the station pick-up. If you ever need anything, don’t hesitate to reach out!
Mr O, February 2025
"Very good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with the Mercedes from Essex Prestige! The sales staff were very good, would recommend anyone to check them out, if they had a car there in the future I wouldn't hesitate to buy from them again. ⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very good
Hi, Thanks so much for the amazing review! We're thrilled to hear you're happy with your Mercedes and that our team made a great impression. We’d love to help you again in the future, don’t hesitate to reach out if you’re looking for something new!
Mr C, February 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Without a doubt I would buy from Essex Prestige again in the future, already recommending them to all my friends and family. I bought a Mercedes and its a lovely car and so far no problems to report. The gentleman who helped me in house were so nice and friendly and made the whole experience even better,
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5/5
Hello, Thankyou so much for the fantastic review! We’re so happy to hear you’re loving your Mercedes, and we really appreciate you recommending us to your friends and family. It was our pleasure to make your experience as smooth and enjoyable as possible, if you ever need anything, don’t hesitate to reach out!
Mr A, February 2025
"Smashing car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently I bought a Tesla Model 3 from Essex Prestige and its smashing, I'm really enjoying it. There was some wait time when I came to see the car, as it was at the MOT station and getting some new tyres, so they have lost a star from me due to the lack of organisation, but the salesman was very apologetic and overall the experience has been a positive one.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Smashing car
Thank you so much for the great review! We're thrilled to hear you're enjoying your Tesla Model 3. We apologize for the wait you experienced and appreciate your understanding. We're glad our team was able to make things right, and we’re always striving to improve. If you ever need anything, don't hesitate to get in touch!
Mr S, February 2025
"Ford Transit "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The search in finding this Transit has been a lengthy one, a few months I think. As soon as I found this one at Essex Prestige I was very happy as it has the body kit I wanted. The guys there were great and looked after me well, answering any questions I had, Would 100% recommend them to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Ford Transit
Hello, Thanks so much for the awesome review! We’re so glad you found the perfect Transit with the body kit you wanted. It’s great to hear that our team took good care of you throughout the process. We really appreciate your recommendation and hope to see you again in the future!
Anonymous, February 2025
"Recommended to me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended Essex Prestige when I was looking for a new car, and on the back of my experience I would recommend them to others. Nick I think was my salesman and he was great, made the whole experience a smooth one!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Recommended to me
Good morning, Thanks so much for the great review! We’re so happy to hear that Nick made the experience smooth for you. We really appreciate the recommendation and are glad you had a positive experience with us. If you need anything in the future, don’t hesitate to reach out!
Harry, January 2025
"Van purchase."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Hi,
Looking online for motor vehicles is easy, but finding a reputable honest dealerships is the challenge now days.
We had a hassle free purchase whilst dealing with the team at Essex Prestige. Upon viewing the van i found a couple of issues that needed to be resolved.
I strongly believe that all of these things should have been picked up on the pre inspection check prior to my visit, but after discussing them with the team to resolve. They actioned the repairs quickly to get the ready for collection.
Overall I was happy with the company and the vehicle.
I would reccomended them and purchase another vehicle again in the future.
All the best
Harry
+0 Found this review helpful
Aftersales from Essex Prestige in response to Van purchase.
Thanks for the thoughtful review, Harry! We really appreciate your feedback. We're glad we could quickly resolve the issues and get the van ready for you. It’s great to hear that, despite the hiccup, you had a positive experience overall. We’d be happy to help you again in the future! All the best, and thanks for recommending us!
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