Tasleem M, May 2025
"Thank you to Naz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 - Naz was very polite and got the car finance and collection sorted quickly. Thank you Naz
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Aftersales from Essex Prestige in response to Thank you to Naz
Thank you for the great review! We're so glad to hear Naz took care of everything for you quickly and efficiently. We'll be sure to pass on your thanks to him. If you need anything in the future, don't hesitate to reach out! Enjoy your car!
Ian B, May 2025
"Amazing staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 and Victor was the only reason for this rating!! Top bloke!
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Aftersales from Essex Prestige in response to Amazing staff
Thank you for the awesome review! We're so glad to hear that Victor made such a positive impact on your experience — we’ll be sure to pass on the praise! If you ever need anything, feel free to reach out. Enjoy your new car!
Business, May 2025
"MERCEDES-BENZ X CLASS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All good with the vehicle, the staff are nice and friendly
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Aftersales from Essex Prestige in response to MERCEDES-BENZ X CLASS
Thanks so much for the great feedback! We're happy to hear everything’s going well with the vehicle and that you had a positive experience with our team. If you need anything in the future, don’t hesitate to reach out! Enjoy the ride!
Mr N, May 2025
"Simple and straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff down at Essex Prestige, especially Nick make the whole process of buying a car so simple and straightforward. They work quick to help you and give you freedom to look over the car and test drive without someone looking over your shoulder,
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Aftersales from Essex Prestige in response to Simple and straightforward
Thank you so much for the great review! We’re so pleased to hear that Nick and the team made the process simple and straightforward for you. We believe in giving our customers space to make the right decision, so it’s wonderful to know that approach worked for you. If you need anything in the future, feel free to reach out — we’re always here to help! Enjoy your new car!
Mr F, May 2025
"Can not complain "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Victor who helped me at Essex Prestige was amazing, I honestly cant think of anything I could complain about. he was helpful and professional. The Tesla i bought had a slight issue with the AC, but as soon as I made him aware, they sorted this out the same day. Essex Prestige are at the top of my list for when I'm next on the look out for another car. I would highly recommended this dealership for your next car purchase!
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Aftersales from Essex Prestige in response to Can not complain
Thank you so much for the fantastic review! We're thrilled to hear that Victor made such a positive impact on your experience and that the team was quick to sort out the AC issue for you. It means a lot to us that Essex Prestige is at the top of your list for your next car — we’ll be ready when you are! Thanks again for the high recommendation, and enjoy your Tesla! Feel free to reach out if you need anything in the future!
Mr M, May 2025
"BMW X3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with my new car, I went to Essex Prestige specifically for this car and its been a good experience overall. The staff were pleasant to do business with and would gladly buy from the dealership again. I have done around 2.5k miles in the car so far and have no problems. On the basis of my experience I would feel comfortable to recommend this dealership.
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Aftersales from Essex Prestige in response to BMW X3
Thank you so much for the wonderful review! We’re so glad to hear you’re happy with your new car and that everything has been smooth sailing since your purchase. It’s great to know you had a positive experience with our team, and we truly appreciate your recommendation. If you ever need anything in the future, we’d be more than happy to help. Enjoy the ride, and we look forward to working with you again when the time comes!
Mr S, May 2025
"Good service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We don't use the Ranger very often, but when we have used it its been good. The customer service is what stood out in my experience, they were quick to get back to me with my enquiries and they remained professional throughout.
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Aftersales from Essex Prestige in response to Good service
Thank you for taking the time to leave us a review! We're glad to hear the Ranger has been serving you well when you've needed it. It's especially great to know our customer service stood out — the team always aims to be responsive and professional, so it's lovely to hear that came through. If you ever need anything down the line, we’re just a call away!
Thomas T, May 2025
"Best garage I've even been too. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From the very start Naz the salesman who was assisting me in the purchase of my Range Rover has been brilliant! He was professional and honest with me, along with the garage being well presented and the set up bring really good. Without a doubt if a vehicle came up for sale there in the future I would deal with them again. Highly recommend
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Aftersales from Essex Prestige in response to Best garage I've even been too.
Thank you so much for the fantastic review! We're really pleased to hear you had such a great experience, and we'll be sure to pass your kind words on to Naz — he'll be thrilled to hear them. It's great to know the garage and setup made a good impression too. We’d love to welcome you back in the future if the right vehicle comes up. Thanks again for the recommendation — it means a lot!
Mr J, May 2025
"Perfect Mercedes "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mercedes I bought from these guys is perfect, enjoying it thoroughly so far. There was an issue with the boot initially but they got this sorted as soon as this was brought to there attention and only took 30 minutes to fix, and not had any issues since. I was looked after well throughout, a little disappointed that I didn't even up dealing with the same person throughout but it was still a good service and wouldn't put me off going back there again in the future.
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Aftersales from Essex Prestige in response to Perfect Mercedes
Thank you for the great review! We're really glad to hear you're enjoying the Mercedes and that everything's been running smoothly since the quick fix on the boot. Sorry to hear you didn’t get to deal with the same person throughout — we understand that consistency can make a big difference, and we’ll definitely take that on board. That said, we’re pleased to know you still felt well looked after and had a positive experience overall. We'd be more than happy to welcome you back anytime!
Mrs T, May 2025
"Loved my test drive "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a little confusing when we got there as i wasn't sure where to go/ who to speak to but once we figured that out everybody was very friendly and not at all pushy. I loved my test drive but had a few issues with defects on the vehicle. We wrote out a list and these were all sorted before we picked up the following week.
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Aftersales from Essex Prestige in response to Loved my test drive
Thank you for your feedback! We’re really glad to hear that once you got settled in, you had a positive experience with our team. We apologise for the initial confusion, and we truly appreciate your patience. It’s great to know that the defects were addressed and resolved before you picked up the car. If you need anything else or have any further questions, feel free to reach out. Enjoy your new vehicle, and thanks again for choosing us!
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