Shane, February 2023
"Would rate 5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Tesla Model 3 from Essex Prestige in November and to present day the car has been spot on, I have no issues to report. I was happy with customer service provided by Reis and the rest of the team here and I would rate 5/5.
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Aftersales from Essex Prestige in response to Would rate 5/5
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
David N, February 2023
"Lovely people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
100 percent fantastic service, lovely people, would recommend your company. Many thanks again. 5/5
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Aftersales from Essex Prestige in response to Lovely people
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Sebastian Y, February 2023
"Top marks across the board"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team at Essex Prestige were super easy to deal with and we would buy from them again! Especially if we were on the market for another Range Rover, they had such an impressive selection in stock. Dawn was so courteous to deal with and gave us time to look over the car and take it for a test drive. Both myself and my partner love the Range Rover Sport that we bought, it all that we were hoping for and more. We would rate them top marks across the board.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Top marks across the board
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, February 2023
"Beautiful motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
One down side about owning such a gorgeous vehicle is it attracts a lot of jealous eyes! But I love it and am going to keep it in just as good condition that it came to me in! The car is as good as new and drives incredibly well. I had no problems when I was buying the car and Reis was the perfect gentleman. Thank you Essex Prestige for my beautiful motor.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Beautiful motor
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, February 2023
"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
In all my dealings with Essex Prestige everything was simply perfect! I was able to complete the purchase of my Range Rover quickly and have had no need to be in contact with the team since because the car is faultless.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Faultless
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
John M, February 2023
"Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Range Rover Sport from Essex Prestige. The experience I has was very pleasant. The team are professional, friendly and helpful. My purchase was handled by Dawn, she was clear in her communication and her approach was never pushy. I most definately recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Recommend
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tyler S, February 2023
"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My S3 is fantastic! I love it! I have run into a bit of an issue surrounding the water pump but upon my investigation it does seem to be a common fault with this car. And it definately hasn't changed my oppinion! I am still made up with it. I was more than happy with the customer service too. Reis is an accommodating fella and very knowledgeable.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kasey W, February 2023
"Spot on for me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I dealt with Dawn at Essex Prestige and she made sure everything was absolutely spot on for me 👌 Credit to the valeting team too the S4 was immaculate! I was so impressed with all facets of the experience to be honest with you! I have run into no problems with the S4 since I bought it and it is a lovely car to drive.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Spot on for me
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Lisa H, February 2023
"Exactly what I was looking for"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I will definately be awarding five stars to Essex Prestige. The car buying experience I had with them was nothing short of perfect. The team were helpful and informative about the vehicles and the purchase went smoothly. I love my TT, it is such a gorgeous car and exactly what I have been looking for.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Exactly what I was looking for
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Fan X, February 2023
"They don't hide away "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Anytime I call they pick up the phone and try to help as much as they can. They don't hide away. Things have been good with the BMW I bought and I think after a bit of a mix up with the car I traded in all is on the road to being sorted and I appreciate their co-operation very much.
+0 Found this review helpful
Aftersales from Essex Prestige in response to They don't hide away
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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