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36 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Ford Wrexham
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36 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Ford Wrexham
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"Excellent service from Evans Halshaw Wre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Evans Halshaw Wrexham. It was time to change my Ford EcoSport that was coming up to 3 years old and not knowing where to start due to Covid Pandemic and lockdowns, I need not have worried as Steph Williams was on hand to provide all the information I needed to change my car and keep me fully informed throughout the process. Despite difficult times they offered a professional and friendly service in a safe environment. Will definitely recommend to family and friends and return in the future.

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"New Ford Supplied by Rhostyllen, Wrexham"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

New Ford supplied by Rhostyllen, Wrexham branch, excellent transaction in spite of Covid restrictions with Steph Williams.

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"rude manager"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car in EH. When I spoke to salesman he confirmed that car has 2 keys. Once I picked up the car in my local dealership in Wrexham the key disapeared and no one can say where or if the key existed. Now have to pay £££ for a spare. Also had been promised cars from EH comes with a minimum 6 months MOT..mine has got only 3 months?! On top of that I had the dis-pleasure of meeting so called manager. The rudest and most argumentative car salesman ever!Buying a car should be a pleasant experience but this man managed to ruin it and put me of recommending Evans Halshaw to anyone! Once they have had your money they couldn't care less...glad I didn't take any aftercare warranties as I won't be back at EH ever again

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+2 Found this review helpful
"I appreciate all the previous reviews"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So glad this site was on the web, as I was about to go look at the cars in Wrexham. Would you not think Evans Halshaw would want to at least respond to these criticisms? I will look elsewhere. Cheers guys.

"Sam Jones"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This garage and Evans Halshaw as a company are rubbish! I’m sure a lot of these reviews you see are fake! Paid £65 diagnostic charge to find out what was wrong with my car which is under 3 years old for them to tell me there’s nothing wrong with the car! Took it to M53 Ford they sorted all the problems out free of charge as you would expect for a car under 3 years old. The lady on the reception in m53 ford new what the faults were and the ‘ford trained technicians’ in Wrexham didn’t know! How embarrassing! Don’t go to Evans Halshaw Wrexham and Cheater are just as bad! Go anywhere else just not to these cow boys who rip you off!

"SHOCKING"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a nissan qashqai from evans halshaw ford in wrexham in feb 2019 , From picking the car up and making our way home it was obvious there was a fault with the steering . After numerous phone calls and inspections they would not recognise a fault . Eventually they agreed to repair the car Problem still not rectified . Final diagnosis from greenhous shrewsbury confirming steering fault not rectified. At this point we had had enough of the bad service at evans halshaw , Credit card company gave us our money back . Do believe that evans halshaw should been held responsible.

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+4 Found this review helpful
"Shocking"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just don’t go to Evans Halshaw Ford in Wrexham....ever.

"Hopeless"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Evans Halshaw Ford in Wrexham don't know you are arriving for an appointment booked (by them), don't reply your phone calls or even a letter. Copy of that letter also sent to their head office - again no reply. They just don't care

"Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service when i bought my qashqai from Evans Halshaw Ford in Wrexham. feel bad because of the bad reviews... people only review when things go wrong and never shout about great service......Cannot fault EH Wrexham, polite and friendly staff it was very busy when we went and all the staff worked excellent to keep all the customers happy with coffee and smiles. Would 100% recommend.

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"Could really not have cared less"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Evans Halshaw Ford Wrexham last week on my way home from town to look for a car for my grandson. I saw a car he may like in the car park, read the details on the window, it was the right price range and so I took a picture of the car and price details etc that was on the window. I sent the picture and information to my grandson then went in to talk to the salesman. The car was a Citroen DS3 the price on the car was £4200. The salesman looked it up on the computer and printed the details for me, I went to my car before I looked at the details. When I did look at the details the price of the car was £4600 two hundred pounds more. I went back to speak to the salesman to be told that prices go up and down, and next week it could be cheaper. I asked to speak to the manager, he said the same thing that prices can go up overnight. I said so you are saying that the prices displayed on the cars outside may all be wrong, he said you should check the internet the right price is on there. Needless to say I took my grandson somewhere else to buy his car. We went to Warrington got a good deal on a car there, and the service was brilliant. I have bought two cars in the past from Evans Halshaw Wrexham, but I will not be going back there again.

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Dealership Information

Evans Halshaw Ford Wrexham is an Franchise dealership that is based in Wrexham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3 out of 5 stars — Rated Average
Excellent
17
Very Good
0
Average
0
Poor
11
Terrible
8

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  • Contact Information

    Address

    Evans Halshaw Ford Wrexham
    Wrexham Road
    Wrexham
    Wrexham Principal Area
    LL14 4EJ

    Get in touch

    01978 365585
    https://www.evanshalshaw.com/dealers/ford-wrexham/

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Ford Wrexham

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