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25% Recommend
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4 reviews from our car dealer reviews community
Leave a review for F G Barnes Vauxhall Maidstone

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4 reviews from our car dealer reviews community

Leave a review for F G Barnes Vauxhall Maidstone
Click on the stars to start your review
"Apalling customer service"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst customer service and customer orientation I have ever experienced. Nice as pie when FG Barnes in Maidstone are trying to get money out of you and rude and unhelpful as soon as you have an issue. AVOID!

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+0 Found this review helpful

Sam Jennings from F G Barnes Vauxhall Maidstone in response to Apalling customer service

Hi, we're sorry you feel this way. Are you able to provide your name as this review has been left unanimously, so makes it very difficult to try to help you resolve the issues you've had.

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"Terrible after sales"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought one car with excellent service & after sales we had to buy another car after the 1st was written off. Initial sales was good but after sales service was disgraceful. No replies to emails & phone calls. Very unprofessional and impolite. 3 months on and the refund due has arrived with absolutely no communication, just a cheque in an envelope. Will never use them again.

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"Good car, rubbish after sales"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FG Barnes Maidstone go back on their promise, get everything in writing.

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"Beyond expectations"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brillaint experience! I purchased a Suzuki Swift from here back in July and i have had no issues wit it at all, it was clean and in amazing condition.. way beyond my expectations and good value for money. The dealers were extremely helpful and friendly and I would highly recommend this dealership to anyone.

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Dealership Information

F G Barnes Vauxhall Maidstone is an Franchise dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Chevrolet, Vauxhall
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews3.1 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
0
Poor
2
Terrible
0

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Contact Information

Address

F G Barnes Vauxhall Maidstone
Cuxton Road
Maidstone
Kent
ME15 9YF

Get in touch

01622 755531
https://www.fg-barnes.co.uk/contact-us/vauxhall-fg-barnes-maidstone-authorised-repairer/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
25%
Percent of reviews responded to by this dealer

Additional Information About F G Barnes Vauxhall Maidstone

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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