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The worst customer service and customer orientation I have ever experienced. Nice as pie when FG Barnes in Maidstone are trying to get money out of you and rude and unhelpful as soon as you have an issue. AVOID!
Sam Jennings from F G Barnes Vauxhall Maidstone in response to Apalling customer service
Hi, we're sorry you feel this way. Are you able to provide your name as this review has been left unanimously, so makes it very difficult to try to help you resolve the issues you've had.
Having bought one car with excellent service & after sales we had to buy another car after the 1st was written off. Initial sales was good but after sales service was disgraceful. No replies to emails & phone calls. Very unprofessional and impolite. 3 months on and the refund due has arrived with absolutely no communication, just a cheque in an envelope. Will never use them again.
FG Barnes Maidstone go back on their promise, get everything in writing.
Brillaint experience! I purchased a Suzuki Swift from here back in July and i have had no issues wit it at all, it was clean and in amazing condition.. way beyond my expectations and good value for money. The dealers were extremely helpful and friendly and I would highly recommend this dealership to anyone.
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Deals in: Cars, Vans
Manufacturers: Chevrolet, Vauxhall
F G Barnes Vauxhall Maidstone
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