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Avoid like the plague... I'm now having to take action to reclaim my holding deposit of £200 plus a finance part ex remainder over what I was offerd for my car. No deal went through due to the car being over book price .. But still they insist in holding my money. Will keep the site updated
jillian green from Fort Used Car Centre in response to Russ
Dear Reviewer I am sorry you feel unhappy with your experience you have had with The Fort Used Car Centre. May I please get some details from you, so we can get in touch - the car you purchased, the registration, date and your Sales Executive. Once we have this information, we will be able to give you a call to discuss your issues, and hope to resolve them for you ASAP. The Fort Used Car Centre
Good experience with Fort Used Car Centre. I purchased a Chrysler from them in July and up to now I have had no issues with it at all. The dealers were very helpful and friendly and the car is good value for money. I would recommend this dealership.
Reviewer has confirmed their email address
Patricia Black in response to Lovely experience
This isn't the same garage that you bought your car from in July - that one went bust!!! This is a new company with the same name - everything the same!!! You best hope you don't have any problems with your car or you will be stuck!!! They don't stick to their word and can't be trusted!
Excellent customer service! this is 3rd car from Fort Used Car Centre! I have only ever had minor issues but they have always got back to be and sorted it out! I traded my old car in for a very good price and bought a Vauxhall insignia back in July and I am really happy with it, I had an issue with the glow plugs but they as soon as I could get it back to them they replaced all 4 with brand new ones. Really can't fault them at all. hey have always been really friendly, helpful and courteous. I would use them again and I would recommend them.
Reviewer has confirmed their email address
jillian green from Fort Used Car Centre in response to 3rd car from them
Dear Reviewer, Thank you for your repeat business, as it is always lovely to see a returning customer to the show room. We are delighted you are happy with your new vehicle and we hope it will make you as happy as your previous vehicle has done. if there is anything else we can assist with, please do not hesitate to give us a call and we will be happy to help, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre.
Anyone who has purchased a vehicle from Fort Used Car Centre prior to 1st September and is experiencing problems will have a difficulties as the Director has placed the company into voluntary liquidation (Ensuring all debt and liability goes away). A new company on the same site with the same stock, telephone number, Director, website etc.. was opened on the same day.
Very good service. I bought a Citroen C2 in June. The dealers were great help and the car is perfect. I have had no issues with the car at all. Its really good value for money and runs really well. I would fully recommend this dealership.
Reviewer has confirmed their email address
I Cullen in response to Citroen buyer
Consider yourself one of the very few lucky customers. This company has just appointed liquidators for the previous company with the same name. Unfurtunately, any of the customers from that garage (same directors, staff, site, telephone number who have been experiencing problems have been told the company no longer exists! Keep everything crossed as a leopard NEVER changes their spots!!
Not brilliant. Had a few issues with the car and it have taken a lots of chasing and running about to get them sorted and we still have an ongoing issue. The car was clean and quite good value for money but the after sales is rubbish. I would not recommend this dealership.
Reviewer has confirmed their email address
I purchased a Mercedes C220 in June. The dealers were very helpful and knowledgeable and the car is was pristine and an excellent price. I do not have a bad word to say about this dealership and I would definitely recommend them. Excellent local Garage
Reviewer has confirmed their email address
Couldn't be happier with my Peugeot 107 from Fort Used Car Centre. The car is in lovely condition and was a very reasonable price. I have had no issues with it up to now and its been a few months. The sales team couldn't have been more helpful and I would happily recommend them.
Reviewer has confirmed their email address
Really good company to go to! I bought a Ford Focus back in May and I have had no trouble with it at all. It was really good value for money and runs great. The dealers were very helpful and knowledgeable.
Reviewer has confirmed their email address
Very frustrating experience with Fort Used Car Center. Not long after purchase the car broke down. They told me to take it to a local garage and then send them the invoice. I did this and at first they tried to deny that they knew about the repairs. It eventually got sorted but seemed very dodgy. They also only paid for some of the repairs despite me taking out there "gold warranty". Very disappointed. I would not recommend.
Reviewer has confirmed their email address
Fort Used Car Centre is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Fort Used Car Centre
263 Bromford Lane
Birmingham
West Midlands
B8 2SG
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