Did not hesitate to go back to Forton Motors for 1st car for another of my sons. Great car!

I bought my car 07/08/2025 an Audi A3 with decent service history albeit none in the last eight years but car has only covered 30000 miles in that time. I was told the cambelt had been changed after 45112 miles,  but not the fact it was nine years since it was completed. Looking at all the forums and dealer sites it recommends 80000 miles or five years which ever comes first I have since learned Audi recommend 140000 miles (but not for me) . I enquired to Forton about this and was informed it had only done 41000 miles and were adamant that it was ok as far as they were concerned.       Their spiel on the back of the sales receipt    WE STRONGLY ADVISE CAM BELTS TO BE REPLACED AS WE CANNOT BE CERTAIN WHEN THEY WERE CHANGED. WE DO NOT HOLD OURSELVES RESPONSIBLE FOR FAILURE UNLESS CHANGED BY FORTON MOTORS.  So much for the its ok only done 41000 miles who said so ?.   FORTON CANNOT GUARANTEE THE MILES. I got the belt changed at a cost of £601 to myself. I also had a diesel core plug error appear on the dash and got this diagnosed cost £50  the results were either Mass Air flow metre or Turbo charger. The garage said either one could clear the other and would recommend changing the cheapest first,  Mass Air sensor £250 fitted. The turbo would be £2000  Steve said its strange the error codes had only appeared after the belt change so something could have happened during the change. This is true but the garage checked it out after changing the belt and test drove it no errors. I said to Steve the errors were cleared as none present on the dash now. This is all within three weeks of purchase I have replied to Steve since suggesting the errors are on the cars ECU. but not showing on the dash so how about putting the car on a machine again to diagnose if there are any errors. No reply since, 3 days now,  he said I was emailing the wrong email address and I should email aftersales ? but the website email address its the only one I was provided with. So far New cam belt paid for by me £601 Error code diagnosis £50 paid for by me  Forton Motors help 0 £0.00 paid. Forton Motors have not offered any recompense or offered to have the car looked at so I cannot recommend this garage at all. I thought the previous reviews were just sour grapes but found out to my cost NOT SO.  DO NOT BUY FROM FORTON MOTORS. they sell older model cars and will not help if you have any issues which is all you should expect if you buy or sell older cars. Jeff W.

We bought our daughter her first car here within a matter of weeks it had to recovered after a breakdown we spoke to the garage who just pointed us to the warranty company (their after sales) they wipe their hands of you as soon as you drive off the forecourt 6 months on we now have a car that is pretty much a right off contacted the garage again just not interested DO NOT BUY anything from Forton Motors you will regret it

Another brilliant car purchase from this car dealer. Both Steve & Stuart cannot do enough to help. They are not pushy, give excellent advice and sell good quality reasonably priced motors. The cars are very well presented when being handed over and trade in price for your vehicle is very fair and competitive. Great customer service. I would highly recommend this dealer - five stars all round!

We bought my sons first car from here as this place seemed like the standard and condition of cars were prestige. How misled were we?? Within hours the engine light came on so we called to report this. My husband returned it the next day and Stuart put it on the diagnostics machine which immediately showed a code that pointed to an issue with the Catalyst Converter. We took photo evidence of the diagnostic code and left the car to be sorted. Within a short time we received a call to say the car was sorted and ready for collection. My son went to pick up his car and was told a faulty wire had caused this but noticed quite a lot of petrol was missing but carried on home. As he drove further the engine light came on again which he reported to us on his return home. As we were suspicious we had a friend mechanic put it onto his diagnostic machine which still showed a Catalyst Converter issue. My husband rung as we were quite annoyed that the issue had not been sorted and petrol was low and Stuart told us the car had to go to Kendal ( using my sons petrol) to their mechanic and would take it there again. My husband stated that we shouldn't have to foot the bill for the car to be sent all that way, so Stuart said they would put £10 of petrol in. ( Hardly enough to cover this) We then requested that the Catalyst converter be replaced for a new one as the car had obviously been sold with a faulty one. After a huge disagreement over this the car was again sent to be fixed and this time came back with no engine light on. Thinking there would be no more issues, 6 weeks later my son drove to work on the motorway when the car started making a TERRIBLE noise. He had to return home and not make the journey to work yesterday. When taking it to our mechanic he has informed us that where the Catalyst converter had been welded on, it had snapped off and was hanging off with damage to the sensor wiring. We have had to have this repaired as we are through with all the hassle of taking it back to these and their so called mechanic. NEVER BUY A CAR FORM THIS PLACE! They need to be shut down!