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60 reviews from our car dealer reviews community
Leave a review for Forton Motors
Leave a review

60 reviews from our car dealer reviews community

Leave a review for Forton Motors
Leave a review
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good pushy sales men at Forton Motors, have the gift of the gab, sell unsafe dangerous cars. That have had digonotic tests, also been taken back to the dealership the person who makes the cars. To discover that the engine issues that are dangerous could cause £7000 or more. The brake pads where failed. Bare in mind I’ve only had the car 4 months. The main dealership said I shouldn’t have even left the garage which was down to him as mileage proved that this was forton motors issues. Avoid. Or throughly check up on work done. Also on the dvla website there was a recall on this car another issue the garage should have delt with. Work that needs doing before being sold!

"Very helpful car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an issue with my 4x4 which was not purchased from them but as I was passing I stopped off. The whole team could not be more helpful they went above and beyond to advised me and even sorted out the issue, they spent quite some time with me when it came to payment they would not accept any payment from myself whatsoever needless to say this place will be first on my list when it is time to change the car, Highly recommended, Thanks

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+1 Found this review helpful
"Highly recommended "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased my last 3 cars from Forton Motors and also recommended a family member who also purchased their last 2 vehicles. I love the no pressure, friendly service with great after sales care. If you are looking for a reliable garage without the usual car sales pressure then please ignore some of the other reviews on here and visit Forton Motors. I love my latest car and will definitely not consider any other garage when I eventually change it.

"Shocking after sales "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my Vauxhall back to Forton Motors to get fixed as within 3mths the car failed to start correctly 4times &the DPF light kept coming on & then the engine management light. Although these came on the car was driving fine. I was then shocked to be told the diagnostic machine had shown a coolant fault & my radiator was empty,damaged &needed replaced? I'm sure I would of been aware of driving with a dry radiator surely! After a lot of conversations of me not believing I should pay & them feeling the same I agreed to pay a contribution to get my car fixed ASAP! I had to keep chasing for updates. After 2.5 wks my husband was told they have had 3different radiators that didn't fit,there were none available in Europe so they had to go to the main dealers (why didn't this happen initially?) Over 3 weeks since dropping the car off I was called by Steve & told the car was ready &I would need to pay for a new battery as that was what was causing the DPF filter not to regenerate itself and my car not starting those 4times. I had no problems with my battery previously? I said I wasn't paying for a new battery ( I wasn't even asked if it was ok to fit) so I was told my own battery would be back on which I was fine with. The other man was there when I picked the car up and tried to charge me for a new battery which was still on the car I refused & asked him to put my original battery back on. He then went on to say every time they needed to move my car it had to be jump started they were doing me a favour. Surprise surprise my car started fine with the original battery as it has continued to do all day! Avoid this garage as the after sales service is a joke one tells you one thing the other something else most of it being a lot of bull, I can not believe it has taken over 3weeks to fix a radiator and DPF. I didn't have any other means of transport during this time and expressed many times why I needed the car back ASAP. Very disappointed.

"ABSOLUTELY TERRIBLE!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay well clear of Forton Motors. DO NOT buy their warranty it is not worth the paper its written on. We are £6,500 out of pocket. Legal advisors and trading standards we are on our way!!

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+1 Found this review helpful
"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the staff very helpful and willing to answer any questions I had ( even one stupid question! Very pleased with my purchase as well. Would recommend Forton Motors to anyone!

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+1 Found this review helpful
"Great service, good prices helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years we have bought all our cars from Forton Motors for ourselves and other family members and we could not fault the service or the quality of the cars. We currently have two Ford Focus cars bought from them and our son and daughter are driving Citroen C3s and they are all reliable and pass the MOTs first time with no issues.

"great friendly company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second purchase from Forton Motors, the first car was a seven seater S MAX FORD , and is fantastic, the recent one was for my young son who upon passing his test needed his first car. I cannot recommend this company enough, both staff members are extremely patient, kind and understanding, and do not overwhelm you like most garages, great service, very good company, thank you.

"BUY AT YOUR PERIL."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Forton Motors sold me a car wasnt roadworthy engine was faulty. Wont pay money they owe. No mobile number. No email. One number impossible to get through to owner. Trading standards. court and the ombudsman next step. Phone and try and speak to Steve the owner if you don't believe me. Stuart doesn't do anything but fob u off. BUY AT YOUR PERIL.

Anonymous in response to BUY AT YOUR PERIL.

We have had the same experience. £6,500 out of pocket. Off to trading standards and taking legal advice.

"Poor cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They don't have a correct vat number on there sales forms the company says its been trading years but have only just gone onto company house. Hiding something. Keep away buy a car from any where else but here. Forton Motors lie to your face.

Staff from Forton Motors in response to Poor cars

With response to your review Dazza I would like to again inform that Forton Motors are a well established business having been trading here since 2003 up to date and our previous premises since 1986 and definitely have nothing to hide, as we are a very successful business. All our team here at Forton Motors have always been credited for their fantastic customer service and complete honesty. We think this review from yourself is down to a slight noise on the vehicle, which we both spoke about at point of sale, however sometime later you say we didn't mention this noise at point of sale, so as a good will gesture from ourselves, we agreed to have a look at your car. Instead you have taken your vehicle to a neighboring garage for them to have a look at, as you told us that you didn't want us to diagnose the slight noise for you. Then I believe you collected your car then drove away without paying them! We can't understand this review as you being a customer, you came in to Forton Motors after you placed your review on our website. Then approximately a week later you called in to Forton Motors on the (19th December) not mentioning anything to do with the noise and in polite conversation you wished us a Happy Christmas and all the best for the New Year!!

Dazza in response to Poor cars

After taking the vehicle to a local garage that you told me to I did you didn't pay the bill as it was your bill to pay Stuart told me to take it to this local garage on your say so. You tried to get out of paying our finance off until we brought the letter in. Steve you lie to your customers faces then lie lie lie You don't do the right thing for the customer and your Vat recipient are wrong my solicitor has told me this But you know this already.

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Dealership Information

ABOUT FORTON MOTORS IN PRESTON, LANCASHIRE

Forton Motors is a family run business situated between Preston and Lancaster. We are 3 minutes from Junction 33, M6 Motorway. With over 30 years experience in the Motor industry. After leaving school in 1980 serving an apprenticeship as a BMW mechanic , this giving a very good knowledge of our vehicles that we sell to our customers. Starting at our first premises in 1987 building a good reputation, as our business expanded we had to relocate. In 2003 we moved to our present larger premises.

We sell a variety of vehicles including diesel cars, family hatchbacks, MPV's, 4x4's and motor homes. We have a wide range of vehicles to suit all budgets. We offer excellent customer service and pride ourselves on our vehicles that we sell regardless of price. Our vehicles are competitively priced as we do not have huge overheads.

At Forton Motors you will not be hassled by pushy sales staff. You will simply be assisted by myself or loyal staff who have been employed by us for approx 13 years. All our vehicles are valeted to a very high standard. We can arrange delivery of your vehicle and offer a wide range of warranties.

We can help with finance and offer competitive finance packages (subject to status). Our finance is straight talking without confusing customers into something they do not require. We are happy to consider part exchange and welcome any vehicles including motorbikes, motor homes and caravans. Forton Motors will be happy to provide information on any vehicles within our stock list if you wish to telephone us 01524 792 792.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1984

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.9 out of 5 stars — Rated Very Good
Excellent
42
Very Good
1
Average
0
Poor
4
Terrible
13

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    Contact Information

    Address

    Forton Motors
    A6 Lancaster Road
    Preston
    Lancashire
    PR3 1AB

    Get in touch

    01524 792792
    http://www.fortonmotors.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 16.00
    Sun 11.00 - 16.00

    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Forton Motors

    Company Formed: 1984
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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