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23 reviews from our car dealer reviews community
Leave a review for Fowlers Finance
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23 reviews from our car dealer reviews community

Leave a review for Fowlers Finance
Leave a review
"Awful customer service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When trying to get a car on finance, they did everything to help me get a car. Once I had it, they didn’t want to know. Starter motor went within a month, timing belt and clutch needed changing. As soon as I rang up with complaints about the vehicle, they wasn’t interested. I ended up paying for new motor. They promise to reimburse me and every time I rang it was the same b.s excuses with we’ll ring you back. The director was always ‘sick’. Glad they were shut down, I would gladly get arrested for beating 1 of the staff up

"STOP RINGING ME"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please stop ringing me everyday upto 10 times a day its ridiculous!!!!!! I don't want car finance with you. Ive kept all the history of your calls, its harrassment!!! 😡

"Absolutely disgusting company..."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bouught a car from his company and my only wish is that I would have read more reviews before buying a car. - I was sold a car that looked great - but gave nothing but issues after having for just 3 days... There was a loud banging rubbing noise. I called the company who then advised me to go to a local garage and have the car inspected. So off I went to local garage - The wheel was not fitted correctly and as advised by local garage if I would have gone 3 more miles it would have been detrimental!!! Called back the company and no one could give a damn that I had driven this car and had my children in it.. I was then advised to get the car repaired and would be reimbursed.... Surprise surprise the job came to £360 and they had the cheek to tell me it was only a £100 job.. and that's all they could refund. When called back no one answered the number or my messages - Then wrote a complaint letter almost 2 weeks ago,,, again no reply or acknowledgement. I call everyday and leave message.... now feeling like I am a nuisance. I am not going to stop fighting for what is right.!!! Funny before I bought the car the amount of calls I received and sweet talk into buying the car... No I cannot get in touch with anyone.???? I will be taking this further... Small Claims court ... all the way... Disgusting company... Please please be warned steer clear of them...

Kieron Downing-Thompson in response to Absolutely disgusting company...

I purchased a car from a person that was renting part of their forecourt. After getting it home we noticed an oil leak. We checked the MOT was only recently carried out therefore, we took it for a health check and various issues were located. We contacted VOSA who carried out a MOT check and should not have passed (they could prove work hadn't been carried out that should have done). I contacted citizen advise and they took the case on and I recieved a full refund for the car upon return.

"So annoying!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Told them if they ring me anymore then I'm reporting it to the police, its harassment, like many people have said, I blocked the number but can still see on my call list that they are still ringing four times a day. They all should of been swallowed.

"Worse company ever! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had taken a car out on finance these car provided me the car, do not get a car with these guys ! I’m paying my finance on a car that doesn’t work it’s been sat on my drive for two months nearly they have no interest of fixing from day one nothing but problems .. I’ve only had it 4 months !! Absolute joke of a company

"Avoid like plague"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

partner took car on finance with these cowboys to find out on way home engine's light lighting up we live in coventry so had a little distance to travel when we phoned them they stated its had all checks and is fine. So we managed to get home carefully next day went to start car up didnt start phoned fowler again they said the same thing it is perfectly fine so got RAC to come check it they were shocked we managed to get back to coventry and was tild this car is a absolute mess and should not of been on the road at all putting myself and my partner life in danger all fowler did was take car back not replace it and expect us to pay them for nearly killing us please avoid these rip off people as they only care about money not safety

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"Avoid this cowboy company"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car from fowlers after a years payments made the gear box broke which they repaired after a chew on getting passed around for them to fix. A year after that the gear box goes again...and to top it off they didnt even use the right parts for the gear box. Rang them up amd they told me a cudnt prove they put wrong ones in!!! Fucking idiots and nothing but cowboys...all there cars are auction cars...take my warning and dont get a car from these idiots...i will be taking these to a small claims court....fucking joke!!!

"Disgusting service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this company as much as possible!! My car was sold unfair for purchase and I was ignored until it eventually broke down! Had to get my own recovery service and was told all costs would be covered which wasn’t and still hasn’t been! Constantly being passed around to near enough everyone in the company and it’s still not even been resolved baring in mind it’s nearly over 1 week!! Disgusting service and not customer service based atall!!!!

"Very bad company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well where do i start i had a car from these con artists a yr and a half ago i was basically forced into taking out extra cover incase something went wrong with the car well i broke down last week towed to a garage told my bottom end of engine has gone so need new engine i tried to ring fowlers since saturday now Wednesday no answer at all so i went down fowlers and they have now changed name to car finance today so went inside asked if this was fowlers their reply was yes so i thought this is strange so i explained about the car and my extra cover and the woman was more botherd that it was alot of mither for her like is she for real i was told they will send a truck out now we are still waiting!!!!! Fowlers you are not getting another penny from me and am seeking legal advice as iv been missold cover and i want other peoe to think twice about getting a car from these people as they wont last long my car is serviced every 6 months... Avoid at all cost unless you want to be left without a car they really dont care after they sell you the faulty cars and rip off cover for engines etc avoid avoid avoid iv contacted watchdog and trading standards and ombusman about fowlers finance

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"Avoid!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all cost!!!! If I could give no stars If I could! Sold with a clutch that was nearly gone, paint dust on the interior, door seals hanging off, A/C that didn't work and smelt off wet socks, suspension knocking, car kept cutting out for no reason, handbrake light on dash was intermittent, electric windows didn't work, shoddy paint job! Some off the car has been fixed only because our finance company took control and forced them, took nearly 2 months, we had to take the car direct to Ford for a PCM update (only ford can do it) cost us £86, Fowler said they will refund the cost 2 months later and get passed around saying it's after sales then accounts... sick of it now! The rest of the car they are now saying sold as seen! They came to the house to pick the car up for repairs on several occasions and knew nothing that they was coming, tried to give us a car for 2 people (even though we told them we have kids and a pram) courtesy car had more mud and food on the inside than out, alloys had been cracked (Yes alloys) I've given them nearly 3 months to rectify the car and they haven't so this is why I'm writing a BAD review and maybe they will sort something now, communication is extremely bad, no phone calls, emails nothing..... No matter how much you are struggling look elsewhere. This company will rip you off and have no remorse!

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Dealership Information

Fowlers Finance is an Independent dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews1.7 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
0
Poor
3
Terrible
16

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  • Contact Information

    Address

    Fowlers Finance
    Unit 1 & 2 Berry Hill Trading Estate Victoria Road
    Stoke-on-Trent
    Stoke-on-Trent
    ST4 2HE

    Get in touch

    01782 952160
    http://fowlersfinance.com/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 20:00
    Sat 09:00 - 20:00
    Sun 09:00 - 20:00

    Dealership Statistics

    17%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Fowlers Finance

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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