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partner took car on finance with these cowboys to find out on way home engine's light lighting up we live in coventry so had a little distance to travel when we phoned them they stated its had all checks and is fine. So we managed to get home carefully next day went to start car up didnt start phoned fowler again they said the same thing it is perfectly fine so got RAC to come check it they were shocked we managed to get back to coventry and was tild this car is a absolute mess and should not of been on the road at all putting myself and my partner life in danger all fowler did was take car back not replace it and expect us to pay them for nearly killing us please avoid these rip off people as they only care about money not safety
Got a car from fowlers after a years payments made the gear box broke which they repaired after a chew on getting passed around for them to fix. A year after that the gear box goes again...and to top it off they didnt even use the right parts for the gear box. Rang them up amd they told me a cudnt prove they put wrong ones in!!! Fucking idiots and nothing but cowboys...all there cars are auction cars...take my warning and dont get a car from these idiots...i will be taking these to a small claims court....fucking joke!!!
Avoid this company as much as possible!! My car was sold unfair for purchase and I was ignored until it eventually broke down! Had to get my own recovery service and was told all costs would be covered which wasn’t and still hasn’t been! Constantly being passed around to near enough everyone in the company and it’s still not even been resolved baring in mind it’s nearly over 1 week!! Disgusting service and not customer service based atall!!!!
Well where do i start i had a car from these con artists a yr and a half ago i was basically forced into taking out extra cover incase something went wrong with the car well i broke down last week towed to a garage told my bottom end of engine has gone so need new engine i tried to ring fowlers since saturday now Wednesday no answer at all so i went down fowlers and they have now changed name to car finance today so went inside asked if this was fowlers their reply was yes so i thought this is strange so i explained about the car and my extra cover and the woman was more botherd that it was alot of mither for her like is she for real i was told they will send a truck out now we are still waiting!!!!! Fowlers you are not getting another penny from me and am seeking legal advice as iv been missold cover and i want other peoe to think twice about getting a car from these people as they wont last long my car is serviced every 6 months... Avoid at all cost unless you want to be left without a car they really dont care after they sell you the faulty cars and rip off cover for engines etc avoid avoid avoid iv contacted watchdog and trading standards and ombusman about fowlers finance
Avoid at all cost!!!! If I could give no stars If I could! Sold with a clutch that was nearly gone, paint dust on the interior, door seals hanging off, A/C that didn't work and smelt off wet socks, suspension knocking, car kept cutting out for no reason, handbrake light on dash was intermittent, electric windows didn't work, shoddy paint job! Some off the car has been fixed only because our finance company took control and forced them, took nearly 2 months, we had to take the car direct to Ford for a PCM update (only ford can do it) cost us £86, Fowler said they will refund the cost 2 months later and get passed around saying it's after sales then accounts... sick of it now! The rest of the car they are now saying sold as seen! They came to the house to pick the car up for repairs on several occasions and knew nothing that they was coming, tried to give us a car for 2 people (even though we told them we have kids and a pram) courtesy car had more mud and food on the inside than out, alloys had been cracked (Yes alloys) I've given them nearly 3 months to rectify the car and they haven't so this is why I'm writing a BAD review and maybe they will sort something now, communication is extremely bad, no phone calls, emails nothing..... No matter how much you are struggling look elsewhere. This company will rip you off and have no remorse!
Im shocked to as this place is still open.... found out a lot and to know they had don little there wow.... thinks he needs to pay another visit... sold me a 9 grand car which was fault than anythink. Ive been told 5 times they picking it up an they dont turn up. Told 67 times they calling me back. I had to complain to there lenders who they also ignored. Now its going thru even higher people. Plus im now defo going tradeing standers. I dont even have a log book. And the sales lady signed my agreement for me!!!!!!! And changed it from a 3 year contract to 5 year. Never seen anythink so unprofessional in my life. Every car they sell is broke. And belive me they lovely when selling you the car. Once you got it your nothink to them they couldnt care less how much they ripped you off. They dont care your struggleing at home with children and a broken car. Please please please avoid Fowlers Finance. They will be closed down b4 you know it. Liars is all i have for them.
Terrible place, please AVOID Fowlers Finance at all costs
Got my car from fowlers paid for the enhanced mechanical guarantee about two week before the EMG ran out which was may this year the gear box broke, rang them up to get it repaired after talk to all the staff and I think maybe the cleaner I had to get my credit company involved so then they finally picked up the car 7 weeks after first phone call they put my car on transporter my car left with 200 miles of petrol. They has my car for 3 weeks I rang them to find out when my car was coming back to be in formed that the drivers side wing my was broke and they were wait for new glasss , the car went in for a new gear box, 02 senses and thermostat housing. Not broken wing mirror. So they clearly broke it. So I finally got my car deliver back to my house , when the car arrived back to my house which they had driven back from stock it only had 20 miles of petrol its 80 miles from stock so where is the other 100 miles gone when I look at the car it had a funny smell and was very hot . I put the car on my drive and left it there till the next morning. I took the car to a local garage the next morning they told me that fowlers had driven it back with no coolant in it which has broken the the water pump and they didn't put a new oil seal on so the gear box oil leaked. I rang fowler to to tell them there answer was we have spent enough money on your car so we are not doing anything to fix the problem so they don't guarantee the work they have done so I have had to pay £200 to fix what they have broken. We had no courtesy car so when they had my car I had to hire a car which cost me over £1000 plus the money I had to pay out to fix there mistakes. I WOULD NOT RECOMMEND FOWLERS TO MY WORST ENEMY PLEASE DONT GET A CAR FROM FOWLERS.
I collected my car from Fowlers Finance in Stoke, it was clean and tidy and the staff were friendly. very happy.
Staff from Fowlers Finance in response to Very happy
Thank you for your kind words Phil, I am delighted that you were happy with the service.
I collected a car from Fowlers Finance in Stoke site last week . Thank you to eve for helping me out I was giving up hope. I will recommend you eve as you tried your best for me and I love the car.
Staff from Fowlers Finance in response to Just to say thanks
Thank you for taking the time to leave a review Simon. I am pleased that we managed to get you back on the road and I'll make sure I pass your kind words onto Eve for you.
Fowlers Finance is an Independent dealership that is based in Stoke On Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars, Vans, Minibus
Manufacturers: Sells a variety of makes and models
Unit 1 & 2 Berry Hill Trading Estate Victoria Road
Stoke On Trent
|Mon||09:00 - 20:00|
|Tue||09:00 - 20:00|
|Wed||09:00 - 20:00|
|Thu||09:00 - 20:00|
|Fri||09:00 - 20:00|
|Sat||09:00 - 20:00|
|Sun||09:00 - 20:00|
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