I just want to thank Amari and his team who recently purchased my Aston Martin Vanquish. I purchased the Aston Martin (AM) from new 3 years ago from GC Motors. AM fully serviced the vehicle and I maintained and kept the vehicle in excellent condition. Having never sold to a Dealer previously this was a new experience for me. Unfortunately my initial experience was somewhat dreadful to say the least however Amari has restored my faith and confidence in the Supercar dealership market. In summary, I was initially referred to GC Motors (Harrogate). This business a rogue dealership. DO NOT USE. GC had an accurate, honest appraisal of my car including videos, pictures service history etc. After a period of negotiation we agreed a price and one of their Drivers came to collect myself and the vehicle to complete the sale. When I arrived in Harrogate (2 hours from my home residence) GC Motors inspected the car and attempted to reduce and manipulate our agreed price substantially down (£5k) with no justification. GC's buyer was in dialogue with their owner over the phone in Jersey and he was being dishonest. They left me with a take or leave it offer £5k (under agreed price). Obviously, I was shocked and disgusted with their offer and requested as promised to be returned home immediately with the vehicle on on the truck that collected me. To my disgust; they explained their Driver had driven too many miles that day and couldn't take me home as promised. Eventually, 2 hours later they agreed and returned me with the vehicle. A complete waste of a day. These cheap sales tactics do nothing but infuriate genuine customers and I hope anyone reviewing this article avoid GC Motors at all costs. On returning I contacted 3 more dealers with a view to sale. Even though I was offered a higher price for my AM I chose to agree a sale with Amari. This decision was absolutely the right one. Amari appeared the most genuine from all the dealers I spoke with and honesty and integrity means everything to me in business. It took us 48 hours to complete the transaction from our initial phone call. That's how to treat a client!!! He listened, understood and delivered on his promises and the car was sold swiftly with no fuss. He will now have a loyal customer for life. Well done to Amari and his team! Whoever buys the AM will be getting a cracking motor. Hope you found this useful.
Paul Gater from GC Motors in response to AWFUL - DO NOT TOUCH.
Dear Mark Many thanks for your recent review, I’m very disappointed by its content and have investigated thoroughly and can now reply to your review with the following information. You described the car to us initially as having a small scuff in the front carbon splitter, but upon investigation it was found to be holed and unrepairable, there was a big crack in the rear carbon diffuser and that one of the rear discs which are carbon was discoloured ( which shows overheating), you even admitted that the cost of a new carbon splitter was £5k alone from Aston Martin, furthermore, we picked the car up on a transporter and delivered it back to you at our expense, this hardly demonstrates someone wasting your time. I am also told that you agreed to a contribution of £4k as you accepted the car was not as described ? ( you don’t mention this in your review, why not ? ) Whilst I cannot comment on Amaris preparation standards or the condition of their cars, I can state that we are proud of the standards we prepare our cars to both mechanically and cosmetically, occasionally, we get things wrong but after reviewing all of the facts, I believe your review to be inaccurate and a little shy of the true facts and perhaps need revising to reflect the true events. Finally, as we advertise our cars our cars to be the best priced for mileage, age, specification, colour and condition we can ill afford a car where we have given the right money for it if it is not as described, I would imagine if we advertised your car and a potential customer came to view it and we haven’t rectified the faults we would be reviewed poorly for the poor cars we sell, I would rather someone review us for being strict on what we accept rather than the poor cars that we sell and how badly they are prepared…..we`ll leave that to other retailers. Kind regards Paul Gater Operations Director
Great High Quality cars. Sales aren’t too pushy and can’t do enough to accommodate you and make you feel welcome. Brilliant communication throughout the whole process with regular updates. Picking up me new car was brilliant, GC Motors we’re ready for me at a allotted time slot. Signed paperwork and off I went. I would personally like to thank Mike Bennet and Neely for everything they did to ensure everything went smoothly, We had a few slight issues which got resolved quickly and efficiently. This is the 4th car I’ve purchased from GC Motors and I can assure you I’ll be a returning customer once again. Liam
Reviewer has confirmed their email address
I have to admit that the buying experience was initially good until something actually went wrong. I guess positive rating is only meaningful if the dealership actually addressed to buyer issue to his/her satisfaction. Long story short, I had to reject a car I bought (part exchange mine - same make and model but one year older and less carbon compared to the one I bought). I was silly or naive( whatever you would call it), as I bought the car based on the salesman’s descriptions of the car (live in London - just not worth travelling up to view) because of all the positive reviews, thinking they were trustworthy. Anyway, took the car to my detailer on the 6th day and found significant repair works had been carried out, driver side door, near quarter and possibly boot all had been painted, with evidence of fillers used and sanding marks shown under the special lights used by my detailer. I don’t know how else to describe these as significant, when the thickness of the paint on one side is more than doubled of the other, and you can actually see the botched repair under the light. So, I drove the car back to the dealership this morning, left at 6:30 and arrived after 11:00am. Waited until 4pm, not ideal but at least was expecting all things to be sorted, and believe it or not, the operations director demanded that I signed a document to state that I was happy to pay them £2k for the lost they have incurred. Just wait a minute here, I was the one who had been mis-sold the car (with emails showing false information provided by the salesperson), inseam, they argue that I should pay them 2K because my car traded in had also some paint jobs done (although all cosmetic) Not wanting to sign away my 2K and somehow implied that I was at fault for returning a car that was mis-sold to me, I was forced to leave with no car and no refund, and have to try and resolve this through legal actions. Well, I am not sure which bit of my experience is “treating customers fairly” - a moto of GC motors. After this experience, I will not go anywhere near them, no matter how appealing the car (or the price) is!
Reviewer has confirmed their email address
Staff from GC Motors in response to Stay away
Mr lay I have had discussions with all staff involved and unfortunately cannot accept your rejection. The sales executive acted to the best of his knowledge. We have inspected the car we sold you and agree that it has had some MINOR cosmetic repairs none that lead us to believe it had been in an accident just general up keep on a 4-5 year old car. We have inspected the car you swopped in that you claimed to us had not been involved in any cosmetic repairs/accidents and are totally shocked to find it has had a vast amounts of paintwork. To this end I cannot understand what you are complaining about as our car is far more superior in condition to the one you sold us telling us it was immaculate telling us you had spent vast sums on it’s up keep. The car you purchased now has another owner, covered more miles, we have mot’d your car which you were driving illegally on the road, we have spent time swopping carbon parts from car to car at your request and now you want a full refund. If this is your only stance I’m afraid you will have to take this through the legal channels. We are always here to try and resolve issues amicably but when someone is being unreasonable sometimes that can’t happen.
Just purchased a gorgeous SVR from GC Motors Harrogate. The sales person I had the pleasure of dealing with was Mike Bennett, very professional service provided by Mike & also Neally , I was looked after from the time I opened the door , would highly recommend, very very good
Reviewer has confirmed their email address
I found g c motors an absolute pleasure to deal with.i was asked to describe my px vehicle to them over the phone as accurately as possible, then they offered me a great price against a Mercedes they had in stock. The overall experience was very satisfactory. This was the first time I have dealt with g c motors and from the professionalism of the sales team I wouldn’t hesitate to go back again
Reviewer has confirmed their email address
The sales executive at GC Motors was very helpful at every stage of the purchase, even when there were some little niggles over my car I was part exchanging. Even with these minor problems I was in and out the door in 4 hours.
Delt with mike sales guy Very helpful all around, will definitely use GC Motors again in the future
Reviewer has confirmed their email address
Extremely helpful and professional salesman Mike Bennett.No pushy sales patter.I was offered a test drive straight away with no pre-booked appointment.All questions were answered knowledgeably and i was assured of the best after sales care from GG Motors.
Reviewer has confirmed their email address
GC Motors is an excellent dealership and service all round
Applied for finance on a car to later find out they had actually took a personal loan out on my name against my house without my consent avoid at all cost. GC motors will say and do anything to sell you a car.
Lee from GC Motors in response to Lie to customers
Hi Zuber. Please can you contact Paul Gater on 01423 500017 as soon as possible. I can assure you this isn't something we would do as we are regulated by various laws. Thanks
Stan in response to Lie to customers
I thought it was a bit far fetched when I first read this, not anymore! I rejected a car I bought on the ground of misrepresentation- the car was not accident free as it had driver side door, rear quarter and most likely the rear boot lid all repainted. Having wasted the whole day to return the car to them and to bring back mine (I part exchanged), they wanted me to pay them 2k before releasing my car. Just who are these people ? If you are thinking about buying from them, think harder !
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 326 | |
Very Good | 4 | |
Average | 8 | |
Poor | 15 | |
Terrible | 12 |
GC Motors
Ripon Road
Harrogate
North Yorkshire
HG1 2BX
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