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80% Recommend
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67 reviews from our car dealer reviews community
Leave a review for Glenfield Of Kilmarnock
Leave a review

67 reviews from our car dealer reviews community

Leave a review for Glenfield Of Kilmarnock
Leave a review
"2nd car daughter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 2nd car for daughter and have to say service and salesman were brilliant , all dealt with and professional service 100% deal again

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"AVOID AVOID AVOID!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car back in March, barely had it 2 weeks and it broke down. Back and forth and weeks of getting it 'fixed' (no courtesy car offered or anything) and then got it back after driving 60 odd miles to pick it up for us to get 10 miles down the motorway and it break down again - complete engine cut out. Told them im not taking the car and fair play I got a full refund. Sent them the V5 and spare key tracked delivery. Fast forward to now where they still haven't changed the registration details, im still down as the registered owner and when called they said they never received the V5, bear in mind this was back in APRIL. They've sold the car again 3 weeks ago and said they spoke to DVLA - I spoke to DVLA and no doubt, they've not made them aware. I've also just received a parking charge for a car I've not owned for months!!! Customer service is shocking and they don't car once the car is sold. AVOID AT COSTS!

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"Disgusting customer service and care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute joke of customer service. Booked an appointment to view a car, showed up at the appointment time to be told the car was already sold. 100 mile round trip for absolutely no reason. No care for customers only care about the money!!

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"Rubbish customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned up & made an appointment to see a car, traveled an all round trip of 100 miles to go & see it to be told it was already sold!

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"Don't go near them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These people are undoubtedly the worst people I've ever had to deal with in the motor trade

"oscar the octavia is stillgoing strong "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

140, 314 miles as i write this and Oscar is still going really well. Going for a full service as he does every feb on thurs. chuffed to bits, i didnt let you down i said id buy it in the morning and youve not let me down, fixed the brakes and a bush and water pump when i bought it and its not missed a beat since. Oscar gets anything he needs service ot mot wise and weve been to the aberdeenshire dee campibg and fishing 4 times last year and may and june are booked this yr already. thanks once again Glenfield.

"Perfect Volvo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really happy with my V40 from Glenfield. Great service and amazing car!

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"VW Golf - 75k miles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a brilliant car from Glenfield, waiting time of one week to get it ready for pickup. Paid cash so can't comment of finance options but they offer them.

"Vauxh Insignia cdti"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't fault these guys.Bought an Insignia Cdti, they fixed all the known faults before I picked it up. A month or so after I bought it had to get an alloy replaced as it had a defect that had corroded through, it was visible that it was heavily oxidized around the crack that caused a slow puncture, Stuart got a hold of a replacement one, that was great, as that model are sort of hard to find.

"A month in after purchase, no probs"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a good car from Glenfield. No issues.

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Dealership Information

Glenfield Of Kilmarnock is an Independent dealership that is based in Kilmarnock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
67 reviews4.2 out of 5 stars — Rated Very Good
Excellent
50
Very Good
5
Average
1
Poor
4
Terrible
7

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  • Contact Information

    Address

    Glenfield Of Kilmarnock
    Bentinck Street
    Kilmarnock
    East Ayrshire Council
    KA1 4AW

    Get in touch

    01563 532100
    https://www.glenfieldcars.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Glenfield Of Kilmarnock

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    Directors: XXXXXXXXXX
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