Bought 2nd car for daughter and have to say service and salesman were brilliant , all dealt with and professional service 100% deal again
Sold me a car back in March, barely had it 2 weeks and it broke down. Back and forth and weeks of getting it 'fixed' (no courtesy car offered or anything) and then got it back after driving 60 odd miles to pick it up for us to get 10 miles down the motorway and it break down again - complete engine cut out. Told them im not taking the car and fair play I got a full refund. Sent them the V5 and spare key tracked delivery. Fast forward to now where they still haven't changed the registration details, im still down as the registered owner and when called they said they never received the V5, bear in mind this was back in APRIL. They've sold the car again 3 weeks ago and said they spoke to DVLA - I spoke to DVLA and no doubt, they've not made them aware. I've also just received a parking charge for a car I've not owned for months!!! Customer service is shocking and they don't car once the car is sold. AVOID AT COSTS!
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Absolute joke of customer service. Booked an appointment to view a car, showed up at the appointment time to be told the car was already sold. 100 mile round trip for absolutely no reason. No care for customers only care about the money!!
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Phoned up & made an appointment to see a car, traveled an all round trip of 100 miles to go & see it to be told it was already sold!
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These people are undoubtedly the worst people I've ever had to deal with in the motor trade
140, 314 miles as i write this and Oscar is still going really well. Going for a full service as he does every feb on thurs. chuffed to bits, i didnt let you down i said id buy it in the morning and youve not let me down, fixed the brakes and a bush and water pump when i bought it and its not missed a beat since. Oscar gets anything he needs service ot mot wise and weve been to the aberdeenshire dee campibg and fishing 4 times last year and may and june are booked this yr already. thanks once again Glenfield.
I'm really happy with my V40 from Glenfield. Great service and amazing car!
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Got a brilliant car from Glenfield, waiting time of one week to get it ready for pickup. Paid cash so can't comment of finance options but they offer them.
Can't fault these guys.Bought an Insignia Cdti, they fixed all the known faults before I picked it up. A month or so after I bought it had to get an alloy replaced as it had a defect that had corroded through, it was visible that it was heavily oxidized around the crack that caused a slow puncture, Stuart got a hold of a replacement one, that was great, as that model are sort of hard to find.
Got a good car from Glenfield. No issues.
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Glenfield Of Kilmarnock is an Independent dealership that is based in Kilmarnock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Glenfield Of Kilmarnock
Bentinck Street
Kilmarnock
East Ayrshire Council
KA1 4AW
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