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29 reviews from our car dealer reviews community
Leave a review for Glenfield Of Kilmarnock
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29 reviews from our car dealer reviews community

Leave a review for Glenfield Of Kilmarnock
Leave a review
"Great Service and a "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a lovely Mercedes Benz SLK from Glenfield. Despite being quite old, the car is in excellent condition and was extremely reasonably priced. The staff were all pleasant, knowledgeable and very helpful. There was no hard sell and I was allowed to play around with the car at my leisure prior to buying. After the MOT and service the guys put on new alloys and tyres, and even filled the tank for me at my request. Big thanks to Brian, Stuart and the others. They made the process really easy. I love my new car. Would recommend.

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"Really great guys!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my car from Glenfields back in November 2020, and two weeks into having it, there was an injector fault that they had quickly reset. Fast forward to the end of March 2021 and this fault came back with a vengeance - loss of power in the car completely. After speaking to Stuart about the situation - given that this had been an issue on/off since getting it reset in November, he assured me that he would get it sorted for me as they never say no to a customer. The car was picked up on a Wednesday and I had it back that Saturday. 100% would recommend paying them a visit, make you feel comfortable at all times and won’t over complicate anything.

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"Excellent from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought 'at distance' from Glenfield of Kilmarnock and cannot speak highly enough about the quality of service I received. My initial enquiry was responded to very quickly, as were all subsequent communications. When my car arrived it was in even better condition than described. Courteous, professional and efficient are some of the words I would use to describe my experience, and I recommend them without hesitation.

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+1 Found this review helpful
"Amazing service and customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last year in lockdown amazing call back service and planned date for test drive. Car was actually better than listing. Great service and amazing price. I’m

"Fantastic dealership "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've just purchased a used Ford B-Max from Glenfield of Kilmarnock. Even though were in a lockdown this company still delivered the goods. From enquiring over the phone right through the sale. This company deserves a pat on the back from the delivery and after sales. Rob delivered the car on time the only fault was it was dirty but that's due to the long drive down from Kilmarnock to Featherstone West Yorkshire over 200 miles. After looking round the car I noticed a damaged mirror casing. James who sold the vehicle couldn't apologize enough and corrected the problem straight away. The only one thing I could recommend is that they get a transport trailer to deliver the cars then they'd be still clean Ha Ha. I have only given 4 stars for cleanliness due to the car needing a clean. Thank you to all the team at Glenfield of Kilmarnock. You deserve all the credit I hope we look forward to dealing with you again when we look for another vehicle. Kind regards Mr C

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"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Glenfield of Kilmarnock on 16/1/21. Friendly and very helpful staff . My car was prepared to very high standard and would highly recommend using this company . Special shout out to Brian who put me at ease with all the tech stuff an was ready for my journey home

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"Great service and great quality cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just bought a new car from Derek at Glenfield and from start to finish the service was excellent!! They even stripped and painted the wheels as a wee added extra and they are spot on !! We will def be back in the future for our cars, thank you Derek

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+7 Found this review helpful
"A genuine review"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having read the GLOWING reviews on Glenfield, I feel obliged to add a genuine review. I sincerely advise extreme caution in your dealings with this company. Apparently knowledgeable, certainly very convincing and MORE than pleasant staff, unfortunately they supplied me with a beautiful LOOKING car that is an absolute heap. One professional examination described the vehicle as a death trap. Glenfield of Kilmarnock show ZERO interest. Be warned. See my full review on " Trading Standards ". All with evidence.

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"Excellent service from Glenfield"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a 2017 Mercedes C220 from Glenfield. In over 20 years of driving this is by far the best experience I've had with a car dealership. The salesman took time to talk me through the details of car and left me to have a look around. They gave me a good trade in price for my current vehicle. I did not purchase on the day and they did not try and lock me in to a deal, rather left me to decide on my own (a rarity in my experience). I returned on the Monday to complete the sale, finance was arranged quickly and everything was clearly explained to me. The car itself is in pristine condition for the age and mileage. I spotted a minor issue with the automatic tailgate which was rectified before collection on the Wednesday as well as new MOT. The bigger dealerships could learn a lot from these guys, excellent service - would highly recommend and will be using them again when it comes time for a change.

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+7 Found this review helpful
"Best service as per"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never bought cars from Glenfield of Kilmarnock but as I had heard Derek had moved from another Garage I decided to contact him and as I’ve bought all my cars and family’s I knew the service attention to detail and professional attitude would not falter I got a great car finance was sorted and a momentum warranty at a great price , from not a main road site leaves other dealers a lesson to be learned , I’m glad to deal with these guys a very busy place , thanks Pauline Walsh

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+9 Found this review helpful
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Dealership Information

Glenfield Of Kilmarnock is an Independent dealership that is based in Kilmarnock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.4 out of 5 stars — Rated Very Good
Excellent
22
Very Good
4
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Glenfield Of Kilmarnock
Bentinck Street
Kilmarnock
East Ayrshire Council
KA1 4AW

Get in touch

01563 532100
https://www.glenfieldcars.co.uk/

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Dealership Statistics

86%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Glenfield Of Kilmarnock

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