Globe Car Sales Ltd reviews, Bolton
25% Reviews
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75% Recommend
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12 reviews from our car dealer reviews community
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12 reviews from our car dealer reviews community

Leave a review for Globe Car Sales Ltd
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"Great family business"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought second hand car, 4 months ago for my son to learn to drive in, which came with the RAC gold policy which does not cover general wear and tear which is fair enough on a 10 year old car. The car had been serviced and MOT'd. Unfortunately the cars service had been out sourced from Globe and the brakes not serviced, so the front brakes locked after 450 miles because the pads and discs were worn. This is not evident on this type of car when looking at the wheels on ground level. I had the brakes fixed at my own expense All my friends and husband told me the dealer wouldn't do anything. That I basically had to cover the loss and had been conned. I went into the garage and received the same warm welcome that I had all through the purchase of my vehicle. No aggression, no defensive behavior. The issue was sorted out immediately where we agreed to split the cost. Even though the garage could have argued they were not liable for this as per the original agreement. They are a family company, who respect and thrive on their reputation. I have no hesitation in recommending Globe for excellent service from start to finish and a little bit after.

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"Terrible Company if Car fails"
1.4 out of 5 stars See
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Resolving issues

I had a very poor experience with Globe Car Sales. I bought a second hand car from them. I was only able to do a short test drive due to traffic road works but I was content. The person who dealt with me from the start was nice and friendly. When I decided to go ahead and purchase the car the following week it was a different person and a different story. I wish I would have walked away then. He had me sign paperwork before seeing the again. Yes, I should not have done that. Once i seen the car all seemed fine. The new salesperson then opened my door into another car. Not a good start. I looked into the car and there was wheel repair kit. I was then given one when asked. I was then given the spare key which did not work. They had no spare batteries and told me to replace the batteries and will be all fine. On the drive home. Radio stopped working. I had it on fairly loud and it stopped. Had to turn off engine, leave it and then it came back. Also there was a smell that start to emanate from the car. Anyways a good clean might sort that. After cleaning magic pen (I assume) came off and revealed a couple of scratches. Still not too bad as the car is 10 years old. I then received a phone call saying they have given me the wrong spare key and asked me to drive 20 miles back to return it. I told them no and they came and got it as they needed for another car. 1 week in and a few miles down the road. Car begins to shake. Speak to Globe car sales. He tells me it balancing. I pay the money to get all wheels balanced. Car is no better. With the warranty given book into a garage. Garage tells me that the car needs 2 drive shafts. Part of it is zip tied on. Also continues to tell me of several other issues. I also believed that the mileage has been clocked. Speak to Globe car sales. I say I’ve already had enough I want to return the car. They tell me that’s not possible within 2 weeks. They say If I return the car to them they will fix all problems. I returned the car and they even give me a courtesy car. The courtesy car was not legal to drive, tyre tred, horn not working and vehicle not fit for purpose. Nightmare. They replaced a drive shaft and give me back the car. They claimed they would give me paperwork in post but never did. Another week down the line. Car is bloody shaking again. I book in to Halfords as the warranty company have an account with them. They tell me the fault is with the Gearbox. They could not fix this and told me I had to go to a specialist. I went to specialist and informed Globe car sales of my continuing faults. Gearbox specialist told me that its not my gearbox. He shown me how the engine is not locked in properly and there is most likely a serious underlying issue. I actually noticed my car being moved by the engine when cornering. Spoke to Globe car sales emphasising I want my money back. This is within a month. Eventually when he got back to me he said that they wont take back but they will buy it back. And you guessed it at £1500 less. I only did 1000 miles in this time. By the end I had car for 8 weeks and the car was 4 different garages for 1 week each. I know there is a legal route I could of taken but my wife was due and the stress was too much. I sold it back at there price. Luckily for me I could afford it. My next car I bought from a decent dealer. I haven’t mentioned all the delay tactics a lot of small details and issues. There are lots of lessons learned for myself. I have written this so the average buyer will think twice about buy from the awful company Globe Cars Sales Ltd.

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FAHIM AZHAR from Globe Car Sales Ltd in response to Terrible Company if Car fails

Hello Simon. Very disappointed to learn you have left a negative review full of false allegations, the car you refer to came with full service history mileage verified on the VOSA website, any person with the slightest mechanical sense would appreciate the fact that you can not hold the drive shaft with zip ties, what you are referring to is the rubber gaiters on the end of the drive shaft that prevents debris getting into the drive shafts. Because of your persistent complains I had both the drive shafts replaced, gearbox stripped down inspected and NO fault found. I guess on this occasion I was not able to satisfy a customer. In any given month I sell between 30-40 legitimate quality used cars with hundreds of satisfied customers. It hurts to think that you can damage a business just because you wanted a 10 year old car to behave like a brand new one.

"Disgraceful Company, Owner and Service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Globe Car Sales were nice as can be when I was buying the car. After a week or so, the car started to become faulty. Took into Halfords, at the recommendation of the warranty company, found an endless list of faults. Told dealer, he said Halfords were rubbish, and began to get very aggressive towards myself, and my mother. Stay away at all costs. Any other dealer than this and you'll not go far wrong!

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FAHIM AZHAR from Globe Car Sales Ltd in response to Disgraceful Company, Owner and Service

Dear Jack. Very disappointed to read your negative review, please let me set the record straight as soon as I became aware that you were not happy with your car mindful of the fact that you were a young first time buyer I Immediately offered you a no quibble full refund. Whilst on the phone to me your mother grabbed the phone from you and starting shouting at me to come and pick the car up from your place, half an hour later you turned up with the car and were issued with a full refund. In conclusion I wish you all the best and hope you have found the right car.

"Excellent service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a car from Globe Car Sales and must say had excellent and efficient after care service- would highly recommend this garage. R Keable.

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"Notahappybunny"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Globe Car Sales sold us a car that I believe could have caused us an accident and I feel they must have known what was wrong with it. They won't refund us. They are very rude and I will never be going there again. People beware do not buy cars from Globe Cars.

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+4 Found this review helpful

FAHIM AZHAR from Globe Car Sales Ltd in response to Notahappybunny

I know its a bit late in the day but only just became aware of this review, would have investigated the alleged complain if the customer had left some details of the car purchased.

"Bleasdale"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Honda Accord (eight months ago) in excellent condition and could not fault this dealer or car in any way, and still can't. Dealer was also very helpful and gave me best part exchange as well as coffee!! Will certainly go there first when I next want to change.

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"Paul Marshall"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

You must try this garage before you buy a car any where else. Exceptional price and service and honesty

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"Ryan"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gotta say I was impressed by globe car sales in Bolton. I bought a car last week I which was in great condition as described. The staff are very friendly and welcoming. I will go there again for my next user car even though I live in St Albans!

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"Mr and Mrs Hooda"
5 out of 5 stars See
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Myself and my wife purchased a Nissan Qashqai from Global Car Sales and we are very happy with the car. Global Car sales look after me and my wife so we will recommend to buy if you want a car

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"Helpful and Quick"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were fine, very helpful and very quick. Afterwards I did go back and see if they would take the car back from me as im looking to change again, they didn't seem to want to have anything to do with it, seemed strange in that sense. Actually already found a new one so sorting that out as we speak. When I was originally looking for cars i couldn't find much feedback so sites like this really help. Keep up the good work

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Dealership Information

Globe Car Sales Ltd is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.9 out of 5 stars — Rated Very Good
Excellent
8
Very Good
1
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Globe Car Sales Ltd
Manchester Road
Bolton
Lancashire
BL3 2NU

Get in touch

http://www.globecarsales.co.uk

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Dealership Statistics

75%
Would recommend this dealer to family and friends
75%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
25%
Percent of reviews responded to by this dealer

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Additional Information About Globe Car Sales Ltd

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