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25 reviews from our car dealer reviews community
Leave a review for Hillfield Motor Company
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25 reviews from our car dealer reviews community

Leave a review for Hillfield Motor Company
Leave a review
"Great Dealership, friendly and helpful s"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Hillfield Motor Company and I must say Jack was really helpful, we had a smooth transaction from choosing the car to collecting and taking home. Found a problem with a wheel bearing which was quickly resolved by Jack who had me drop the car the next day and booked in for repair, we collect the car on Friday. Very friendly and professional business, cannot fault our experience.

"Friendly approachable garage"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter brought her Fiat 500 from here a few weeks ago. Jack was very friendly and funny. He made her take it on a test drive, and think long about whether it was right for her, as it was a lot of money she was spending. He included the premium warranty, which gives me peace of mind as she is young and it's her first car. The documents never arrived, so I contacted them, and they emailed them over. For us personally I highly recommend them. Car was probably a little over priced, but not by much, and if you include warranty, it's about right. Oh and he put a new battery in for her. Thanks very much. She loves her new car.

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"Mitsubishi ASX"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came to look around the forecourt after being recommended by my mom who had previously bought a car from Jack a few years ago. Phoned and arranged a test drive for the following day after spotting a car we were interested in. Jack was very friendly and went over all the details of the car with us before we left to sleep on the decision. Absolutely no pressure from Jack to buy the car. We returned a few days later ready to purchase and part ex our old car. Car was then sent off for its MOT and came back with an advisory on 2 tyres which he had replaced for us. There was some minor repair work to be done on one of the wing mirrors which Jack arranged to be fixed and he even came out to collect the car from me at my workplace and returned it afterwards. Overall, great customer service and a very friendly face who puts you at ease

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"Terrible After Sales Servive"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to initiate legal action to get the seller to fix a major engine problem that developed in the first 400 miles. Cannot recomend. Please avoid.

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"Terrible dealer auto"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was impressed how many liars can say this dealer auto called Jack.I.ve never seen in my life a person like this,every word is a liar,even if you proof him that the car is faulty the only thing what is doing taking shits and when you putting him a serious question is changing the subject or not aswering.Don.t buy a car from this company,specialy a old car,is a waste of time and money they are all broken and faulty!

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"Subaru RX Impreza"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Subaru RX Impreza from Hillfield Motor Company over the phone without even seeing or trying the car, it needed a few minor things doing for the MOT, which were done without question, dealt with Jack, really nice little car, and it was delivered, I’m pleased with the car.

"Excellent buy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mitsubishi asx on Thursday and it is absolutely brilliant can't fault it and Jack was brilliant

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"Terrible customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mitsubishi Asx 6 weeks ago from this company & there are so many problems with it,... have had numerous conversations with the manager but he obviously not taking my issues seriously...this car is an absolute nightmare & i want to return it but i just get fobbed off all the time...there beyoned a joke its so fustrating

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"Terrible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought a car from here. And 8 weeks later failed mot on breaks was told the breaks would of been non serviceable when car purchased as only done little milage since getting car. Took back for them to repair and he told her she would have to pay half. When she picked up car he charged her the full £75 for a hand break cable. Stay away from this garage total rip off con man. Have contacted trading standards about them. The positive reviews on here are fake made by his friends. Trust me please and stay away from this com artist.

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"Terrible after sales support"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to buy an ASX on purchase I had a new mot, service and warranty. The tailgate wouldn’t open and the dealer told me to get a quote and they would sort. Since then they have ignored me. Won’t answer calls, texts or emails. Complete waste of time. Save your money and don’t use them. Rudeness like this is deserved when your spending thousands of pounds

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Dealership Information

Based in Droitwich and providing a used car sales service throughout the Worcestershire area; Hillfield Motor Company are specialists in selling quality used cars. They sell cars ranging from Mini to BMW and even Mercedes-Benz too. Their stock is not limited to these names and their showroom had a variety of choice. They also offer on site facilities such as finance, warranties and servicing too. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews2.8 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
0
Poor
2
Terrible
12

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Contact Information

Address

Hillfield Motor Company
Old Forge House Worcester Road
Droitwich
Worcestershire
WR9 7PF

Get in touch

01527 869171
http://www.hillfieldmotors.co.uk/

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Dealership Statistics

44%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Hillfield Motor Company

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