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The worst car ever and poor service recovery. My jaguar from Hilton Car Supermarket had the following issues: - illegal tyres - no log book (so couldn't tax it) - 1 key when it was sold as having 2 - bowed brake discs - start / stop not working (still doesn't even though they had the car over 2 weeks) - no wiper blades - broken console - no service history (sold as part) - no MOT - 7 weeks or so later the alternator died spectacularly - no spare wheel - no tow eye - air con not charged Some of this you expect on a used car but I should say ALL were noted as checked and perfect...not even an "average" score on anything. Now some of this was done after me arguing...a lot....but was still all signed off as fine on their check list when purchased. When "repaired" my car was sent from Hayes to Milton Keynes and came back with 285 miles more! And no fuel....the manager feels paying for the fuel (that they somehow used on a 65 mile round tip???) Was fair On collection a body panel from another car was chucked on my leather seats. Scratched. CEO hasn't even bothered to help. AVOID THEM They didn't even return the car valeted as promised!
Went to look at a bmw 335 at Hilton Car Supermarket, new mot....really.....found the fail sheet in the boot none of the fails were fixed an illegal tyre on the back worn and pitted discs all round.....the main concern from the salesboy was how i found the mot fail sheet.....but they had put in new pads.......very poor took photos shame i cant upload them....reported to trading standards and also reporting them to vosa to inquire about how they can put a mot on a car like that
Reviewer has confirmed their email address
Don’t buy the faulty cars at the Hilton Car Supermarket. They’ll go missing once you want a solution. Don’t fall for their customer service gimmick either. They don’t know what customer service is.
Reviewer has confirmed their email address
I traded in my car and was told the car I was buying needed to be prepared before I took delivery. They told me they would sort out small scratches and clean the car! Lied to me when I got their to collect saying some of the marks couldn’t be done( which I T- cutted them out once home. As for cleaning the car it was disgusting the headliner was black! Not touched! I was expecting a refund of my tax from car trading in and it hasn’t come so contacted the DVLA and they haven’t changed the car over and it is still in my name so I’ve been paying for the road tax!!! I can honestly say this is the worst bunch of cowboys I’ve ever had the displeasure of dealing with!! Lies lies and more lies! Avoid Hilton Car Supermarket like the plague!
Reviewer has confirmed their email address
Finance application was so quick and comfortable . Applied online and got a call with approval within the hour. I'd endorse Hilton Car Supermarket because great service and very customer friendly and Very happy with them .
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to Comfortable and easy process
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
The experience at Hilton Car Supermarket was great because there was no pushy sales staff, for a sale of a motor or any of the 'extras once we'd decided to buy and we were left to look at our own pace. Prices were great. Our sales person was very professional and friendly too. I would recommend.
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to No pushy sales staff . Great People!
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
I would recommend my experience at Hilton Car Supermarket was memorable because the customer service we received from Sean was superb. He made the entire experience so simple and went out of his way to help us in any way he could. to friends and family because they treated me like family. Every aspect of my purchase was tailored to me and my requirements. They don’t just sell you a car; they try to ensure you buy the RIGHT car!
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to Ensure you buy the RIGHT car!
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We'r glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal.
Very pleasantly surprised at the way we were treated throughout the process of purchasing our new vehicle. Hilton Car Supermarket were attentive, responsive, honest and pleasant to deal with. We would have no hesitation to recommend them and will consider returning to them in the future.
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to Honest and pleasant to deal with Hilton
We take pride in the quality of our vehicles and hope that we can continue delivering great services to our customers. I will pass on your compliments about the team – our Sales team is quite passionate about their work! If there is anything else we can do for you, please let us know!
I have bought 3 cars in 2 years from Ubaid at Hilton Car Supermarket .The customer service and follow up support has been very good, I would not hesitate to recommend Hilton Car Supermarket.
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to Not hesitate to recommend Hilton Car
Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Great service from Mansoor. Thoroughly recommended Hilton Car Supermarket and would use again.
Reviewer has confirmed their email address
Aftersales from Hilton Car Supermarket in response to Happy :)
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
We are a used car supermarket based in Milton Keynes, with a wide range of used cars for sale. Whether you are looking for a family car or you have just passed your test, one of the team will be able to help.
We are passionate about putting our customers first and we have decades of experience within the industry. This means that not only are we best placed to offer professional help and advice, but that we can offer our personal opinions too.
As a car supermarket, our cars are very varied. We stock cars from Audi and BMW, Ford and SEAT to name a few. We work on finding great used cars at competitive prices so we can pass on the quality and savings to our customers.
Whether you know what you are looking for or need help and guidance, we will be there to help. We also list our latest arrivals online so you can check them out digitally before you visit one of our sites.
If you have any questions, we would love to help you, so get in touch to find your next used car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 815 | |
| Very Good | 246 | |
| Average | 2 | |
| Poor | 1 | |
| Terrible | 9 |
Hilton Car Supermarket
Auckland Park Bletchley
Milton Keynes
Milton Keynes
MK1 1BU
| Mon | 09.00 - 21.00 |
| Tue | 09.00 - 21.00 |
| Wed | 09.00 - 21.00 |
| Thu | 09.00 - 21.00 |
| Fri | 09.00 - 21.00 |
| Sat | 09.00 - 19.00 |
| Sun | 10.00 - 18.00 |
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