Lilly O, May 2025
"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Helpful staff, quick and straight forward
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to 5 out of 5
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Sharon S, May 2025
"Really nice"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
First time buying through Hilton and we found the staff to be really nice and efficient, and they explained everything really well. Although the outside of the car was dusty when we collected, everything else is fine and the car's running well
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Really nice
We're blown away by your positive words!! At Hilton Car Supermarket, we always try to go the extra mile for our customers and I'm glad to hear it's not unnoticed. Thanks so much for sharing your experience and have a great day!
Rob, May 2025
"Ive never dealt with a worst company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a lovely looking Blue Mini Cooper (GL60 ADU) from Hilton Car Supermarket. Unfortunately on the drive home I noticed smoke coming from the exhaust. I booked it into the Mini garage near my home. It turned out to have a long list of issues that would cost at least £7500 to get repaired as well as undeclared modifications. After showing proof of the issues and them accepting the car back, they are now refusing to refund any money. The lady at the after sales team will tell you anything to get you off the phone and the managers never contact you back.
Initially I thought I had been unlucky, but the way they have conducted themselves makes me believe that this behavior is the norm for them. I would strongly recommend not buying cars from Hilton car supermarket as i now have to take legal action.
+0 Found this review helpful
Emma C, May 2025
"Helpful and responsive"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall we were pleased with our experience with Gugan. He was very helpful and responsive. We had an AA inspection of the car done and an oil leak was discovered, which Hitlon car had repaired. They also repaired a rubber seal around the door, floor mats and and boot parcel shelf.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Helpful and responsive
Thanks for taking the time to share your thoughts - it’s always appreciated! At Hilton Car Supermarket our goal is to make the car-buying process as easy as possible, and we're glad to have delivered. We look forward to seeing you again in the future!
Francis N, May 2025
"Efficient and quick"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Service was alright when buying from Hilton, it was efficient and quick. I'm happy enough following the purchase, it's a good car and running fine.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Efficient and quick
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Kayleigh-Ann W, May 2025
"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought from Hilton Car Supermarket, and the salesperson was very helpful, happy to answer any questions that I had for them. All in all, a good service. The car has been running fine as well since buying it.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Very helpful
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Catherine H, May 2025
"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service from the team at Hilton Car Supermarket was really good, found them to be really helpful during the process. So far no issues with the car and it is driving fine.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Really good
Thanks for taking the time to share your thoughts - it’s always appreciated! At Hilton Car Supermarket our goal is to make the car-buying process as easy as possible, and we're glad to have delivered. We look forward to seeing you again in the future!
Alan F, May 2025
"Ford Galaxy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very happy with the car. The car was ready and well prepared for the test drive. The part exchange process was satisfactory. Based on my experience of purchasing this vehicle I would recommend the vendor.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Ford Galaxy
We're blown away by your positive words!! At Hilton Car Supermarket, we always try to go the extra mile for our customers and I'm glad to hear it's not unnoticed. Thanks so much for sharing your experience and have a great day!
Claudette U, May 2025
"BMW X2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased from Hilton Car Supermarket and I'm finding the car to be good, and an overall pleasant sales experience.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to BMW X2
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Natalie N, May 2025
"Very professional service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my first car Land Rover Range Rover Evoque2.2 SD4 Pure Auto 4WD from them. I am very pleased with the service provided by this dealership. 'm extremely happy with the car that I purchased and with the customer service provided. They have a great variety of good cars and a great team.
Really glad I chose them!
+1 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Very professional service!
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
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