Jamie J, January 2024
"Quick turn around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I knew what I wanted when I first come into the dealership, so once I had a good look around the car I approached Mohammed and he was very quick to sort out the paper work. I was in and out on the same day, with no issues.
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Aftersales from Hilton Car Supermarket in response to Quick turn around
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Marcin, January 2024
"5⭐ "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy to have visited this dealership as this company has sold me a great car and my Ford has been running well. 5 ⭐
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Aftersales from Hilton Car Supermarket in response to 5⭐
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Matthew H, January 2024
"Fantastic "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From walking into the showroom to purchasing my Hyundai it has been an amazing experience. Mohammed was amazing from start to finish and talked me through the whole process, making everything easy and transparent. After taking it out for a test drive, I knew it was the car I wanted, when I picked up the keys the car could have been cleaned a little better but, I drove away happy. I would happily go back to them.
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Aftersales from Hilton Car Supermarket in response to Fantastic
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Lisa W, January 2024
"Fiat Panda "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I know people tend to get a new car with all the new gadgets and fancy switches but I wasn't interested in any of that, I just wanted a nice little car to get me from a to b. After seeing my Fiat Panda online, I phoned up to ask some questions I had about the car, Riley helped to answer all of my questions. I then went ahead with the car and it was delivered on time, the gent was lovely and polite on arrival. I love my little Panda and I'm slowly getting use to driving it.
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Aftersales from Hilton Car Supermarket in response to Fiat Panda
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Steven T, January 2024
"Great customer service 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Customer service from this team has been great! It was Jared who sold me my Ford Kuga and it has been running very well. Jared's was very professional and honest from the start. Mechanically the car is solid, I would happily return to this dealership.
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Aftersales from Hilton Car Supermarket in response to Great customer service 👍
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Sarah C, January 2024
"100% effort from Raheem!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
100% effort from Raheem! He couldn't have done enough for me from the moment I walked in the showroom. I knew what I wanted to look at before I arrived but when It comes to knowing about the car in more detail, Raheem was on standby to answer all of my questions. After answering all of my questions, I took the car on a test drive and I fell in love! I've loved driving the car ever since.
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Aftersales from Hilton Car Supermarket in response to 100% effort from Raheem!
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Miss B, December 2023
"😊👌"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 ⭐ Hilton Car Super market was brilliant. We love the Nissan Qashqai. The process from the start to the end was smooth and easy, the sale didn't take too long, it was efficient and very easy. Raheem was a very good sales representative.
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Aftersales from Hilton Car Supermarket in response to 😊👌
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Ben C, December 2023
"A very helpful fella "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After a good hunt for a new car, I finally came across a VW Golf I was looking for. The one I bought from Hilton is a very nice car and I am thoroughly enjoying ownership. On the day of purchase, I had Sean looking after me/the sale, he was very very helpful indeed. A great salesman that did more than enough for me, he did a great job. Not a single issues has cropped up!
A well deserved 5 stars.
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Aftersales from Hilton Car Supermarket in response to A very helpful fella
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Mr O, December 2023
"Happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 stars! Great over all. Jag F Pace is beautiful. I am happy. 😁
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Happy
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Mr N, December 2023
"Surpassing my expectations."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently had an incredibly smooth and satisfactory experience at Hilton Car Supermarket . Initially, there were concerns regarding the arrival of V5, but after a conversation with a sales rep, it was reassuring to learn that it was the DVLA being a little slow. The handling of the situation was exceptional. The communication was clear, concise, and most importantly, accurate. The representative I spoke to was not only professional but also personable, making the entire process easy and stress free. Everything was explained thoroughly, leaving no room for confusion or uncertainty. I'm thoroughly pleased with the service provided. This experience sets a high standard for customer service, demonstrating efficiency, professionalism, and genuine care. 5/5, without hesitation.
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Aftersales from Hilton Car Supermarket in response to Surpassing my expectations.
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
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