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21 reviews from our car dealer reviews community
Leave a review for Hilton Garage

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21 reviews from our car dealer reviews community

Leave a review for Hilton Garage
Click on the stars to start your review
"Hilton garage derby "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to the team at Hilton garage derby ,sales great , service team ,great my new car fantastic , N Sheard Holmfirth .

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"Never trust this dealer"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had been looking for a Nissan, one came up on the Hilton Garage website. We rang to see if it was still available and get more details. Exactly what we wanted and was told it was available but not at the showroom site. As it was late afternoon we asked if it could be on site for opening the next morning as we wanted it. We got to the showroom for opening time after a fairly long drive, we waited for the saleman to find the car and after nearly an hour he came and told us it had been sold. We would have happily put a deposit down if asked but wasn't asked. Was it sold before we rang? Was it just a way to get us to the showroom? They did offer a few of the same type of car but very high mileage ones. Wasted a morning.

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"recommend them"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford we went to view at Hilton Garage was basically exactly what we wanted in terms of spec and condition of the car. It had been valeted very well too. Staff were polite and answered all questions.

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"What the actual"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a car advertised on Autotrader, drove there, the car salesperson said it was there in stock, couldn’t find the car or the keys, so I had to go home, so the car is still advertised on their website & Autotrader, I made a follow up call a couple of days later left my details no one called back, do they actually want to sell cars in this place?

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"Useless, rude and inconsiderate"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my daughter in law were both looking for a car and I had seen one on heir website, I rang and they informed me it was in stock so we drove over. On arrival I was directed to where it should be but couldn't find it (I did find many a moldy car though). After roughly an hour and 30 minutes of being fobbed of I was told they couldn't find it and it must be of site. I rang back in the week and was assured yes its definitely here we have the keys, so again we drove over and my D-I-L was also interested in a car. On arrival again they couldn't find the car and said it was in their work shop and I couldn't see it. The car my D-I-L was test driving was moldy and i mean the seat belts, door panel and it stank it was disgusting so we walked away. I returned this weekend to look at a different car, i spoke about part exchange and they offered me a ridiculous amount and said their car price was none negotiable. The whole experience and the way we were treated was dreadful why anyone would buy from there is beyond ,, Oh!! and don't forget the £98 admin charge they don't seem to mention even when paying cash/card. I have since gone to a Ford dealer and the experience couldn't of been more different. They gave me the price I wanted with no hidden charges, a full one year ford warranty and 1 year gold AA break down at no extra cost and the car I bought was cheaper than at Hilton. I would highly recommend shopping elsewhere for a better service and value for money.

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"Could've been better! "
2.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole my experience at Hilton Garage just wasn't very good.. They didn't rushed things and didn't really try. The car I bought did go back to have issues sorted and to be fair they didn't get the issues sorted even though it wasn't the best job.

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"Fantastic! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've already recommended this dealership and would recommend it to anyone! They gave us a fair price on out PX and Vauxhall I bought of them was clean and as described. My first impression of the Hilton Garage was it looked really good. We booked a test drive there, we arrived early and the people there were happy to help. It was Fantastic!

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"really good"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Renault from Hilton Garage. I have had no issues with it at l and I purchased it in September. The dealers were brilliant and the car was a really good price. I would recommend this dealership to anyone.

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"very good experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Focus in June which I saw on Hiltons website. I traded in my old Astra and I am really happy with how much I got for it.The Ford matched its description perfectly and was really clean and just as described. Its really good value for money and runs really well. The dealer have been really helpful and friendly and I would happily recommend them.

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"Really good"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from here in April. They are a really good dealership. They were really helpful and the whole process was very quick and easy. The car was very clean and just as described and I have no issues to report up to now. Very happy, would recommend.

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Dealership Information

For over 40 years, Hilton Garage have been selling cars to people living in Derby and the wider area. They have over 1200 cars in stock at their vast showroom and these cover some of the most popular brands including; Ford, Vauxhall, Volkswagen, Audi and Citroen. They also offer part exchange, warranty and aftercare services too.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews4.1 out of 5 stars — Rated Very Good
Excellent
15
Very Good
0
Average
3
Poor
2
Terrible
1

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Contact Information

Address

Hilton Garage
The Mease Foss Road
Hilton
Derby
Derbyshire
DE65 5BH

Get in touch

01283 732527
http://www.hiltongarage.co.uk

Opening times

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Dealership Statistics

71%
Would recommend this dealer to family and friends
76%
Thought the dealer was knowledgeable and helpful
73%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Hilton Garage

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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