Hilton Garage reviews, Derby
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16 reviews from our car dealer reviews community
Leave a review for Hilton Garage

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16 reviews from our car dealer reviews community

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"Could've been better! "
2.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole my experience at Hilton Garage just wasn't very good.. They didn't rushed things and didn't really try. The car I bought did go back to have issues sorted and to be fair they didn't get the issues sorted even though it wasn't the best job.

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"Fantastic! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've already recommended this dealership and would recommend it to anyone! They gave us a fair price on out PX and Vauxhall I bought of them was clean and as described. My first impression of the Hilton Garage was it looked really good. We booked a test drive there, we arrived early and the people there were happy to help. It was Fantastic!

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"really good"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Renault from Hilton Garage. I have had no issues with it at l and I purchased it in September. The dealers were brilliant and the car was a really good price. I would recommend this dealership to anyone.

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"very good experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Focus in June which I saw on Hiltons website. I traded in my old Astra and I am really happy with how much I got for it.The Ford matched its description perfectly and was really clean and just as described. Its really good value for money and runs really well. The dealer have been really helpful and friendly and I would happily recommend them.

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"Really good"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from here in April. They are a really good dealership. They were really helpful and the whole process was very quick and easy. The car was very clean and just as described and I have no issues to report up to now. Very happy, would recommend.

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"Amie"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Previously came to this place to have a look at a 2 ltr golf GTD. Both me and my partner were on our way back from the gym so we were in our tracksuits. We are 20 years old and previously brought a scirocco from Hilton. I sold my car a few weeks ago and have a decent deposit to put down. I seen one of the member of staff dealing with a customer so me and my partner waited by the car. The worker was polite and helpful with the customers as they were about to set off for a test drive. I approached the gentlemen when his clients had set off and requested how I would go about test driving this car? His attitude was disgusting and his response was 'well to be honest you have to be committed to buying the car so you know' and pretty much smirked at myself and my partner and walked off before I can even ask anymore questions and that was the end of it. I felt like I was disgriminated because of my age as me and my partner do look very young. Whereas if I slammed my deposit of £5,000 on the table they would most likely of been very helpful. Me and my partner was disgusted by the outcome as per above we recently purchased a scirocco from this garage. Will not be viewing/ buying from here again.

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"Mr Reading"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vehicle purchased from Hilton Garage developed a fault within 3 months of ownership. I had the vehicle repaired myself partly under warranty. The vehicle then developed further problems that were so serious the vehicle became unusable and in my opinion not fit for purpose. Hilton Garage were notified and were initially very helpful but as soon as Hilton Garage were asked to take the car back due to a lack of trust or faith in the car by me, they agreed to take the car back given the circumstances but their offer to do so put me significantly out of pocket. I involved my solicitor with a view to reviewing my case, he in turn contacted Hilton Garage reiterating that I had been significantly inconvenienced, had lost the use of the vehicle for lengthily periods of time and had not been able to work as a result of the vehicles problems but to my disappointment the response we received from the owners via their operations manager was that if I didn't like their offer then I was free to sue them. Obviously this is disappointing as the costs for me to litigate against Hilton Garage are so significant that i simply cannot afford the legal costs involved in pursuing my complaint. I now find myself significantly out of pocket and completely let down by Hilton Garage and its owners. Overall not a nice experience and a very costly one at that. Myself, family and Friends will not be customers of Hilton Garage again.

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"Emma"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very good experience at Hilton Garage. The salesman I had looking after me was very helpful and was willing let me look at a few different cars, I was able to test drive 2 models on my own so I had a good feel for each car. I wish I could have taken both but I'm happy with my choice and I would recommend them.

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"Mandy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were very helpful during the sale but what really impressed me was the continued service afterwards, any questions or issues I've had with the car I just simply call up, they always answer or call me back within minutes and get it sorted every time. I would certainly recommend Hilton Garage to anybody reading this review.

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"Rosie"
5 out of 5 stars See
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This is a review for Hilton Garage, Foss Road, Derby, Derbyshire. This review was left with no content

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Dealership Information

For over 40 years, Hilton Garage have been selling cars to people living in Derby and the wider area. They have over 1200 cars in stock at their vast showroom and these cover some of the most popular brands including; Ford, Vauxhall, Volkswagen, Audi and Citroen. They also offer part exchange, warranty and aftercare services too.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4.5 out of 5 stars — Rated Very Good
Excellent
13
Very Good
0
Average
3
Poor
0
Terrible
0

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Contact Information

Address

Hilton Garage
Foss Road
Hilton
Derby
Derbyshire
DE65 5BH

Get in touch

01283 732527
http://www.hiltongarage.co.uk

Opening times

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Dealership Statistics

81%
Would recommend this dealer to family and friends
87%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Hilton Garage

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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