Thanks to the team at Hilton garage derby ,sales great , service team ,great my new car fantastic , N Sheard Holmfirth .

We had been looking for a Nissan, one came up on the Hilton Garage website. We rang to see if it was still available and get more details. Exactly what we wanted and was told it was available but not at the showroom site. As it was late afternoon we asked if it could be on site for opening the next morning as we wanted it. We got to the showroom for opening time after a fairly long drive, we waited for the saleman to find the car and after nearly an hour he came and told us it had been sold. We would have happily put a deposit down if asked but wasn't asked. Was it sold before we rang? Was it just a way to get us to the showroom? They did offer a few of the same type of car but very high mileage ones. Wasted a morning.

I went to view a car advertised on Autotrader, drove there, the car salesperson said it was there in stock, couldn’t find the car or the keys, so I had to go home, so the car is still advertised on their website & Autotrader, I made a follow up call a couple of days later left my details no one called back, do they actually want to sell cars in this place?

Myself and my daughter in law were both looking for a car and I had seen one on heir website, I rang and they informed me it was in stock so we drove over. On arrival I was directed to where it should be but couldn't find it (I did find many a moldy car though). After roughly an hour and 30 minutes of being fobbed of I was told they couldn't find it and it must be of site. I rang back in the week and was assured yes its definitely here we have the keys, so again we drove over and my D-I-L was also interested in a car. On arrival again they couldn't find the car and said it was in their work shop and I couldn't see it. The car my D-I-L was test driving was moldy and i mean the seat belts, door panel and it stank it was disgusting so we walked away. I returned this weekend to look at a different car, i spoke about part exchange and they offered me a ridiculous amount and said their car price was none negotiable. The whole experience and the way we were treated was dreadful why anyone would buy from there is beyond ,, Oh!! and don't forget the £98 admin charge they don't seem to mention even when paying cash/card. I have since gone to a Ford dealer and the experience couldn't of been more different. They gave me the price I wanted with no hidden charges, a full one year ford warranty and 1 year gold AA break down at no extra cost and the car I bought was cheaper than at Hilton. I would highly recommend shopping elsewhere for a better service and value for money.