Make a purchase from Holdcroft Nissan on EBay. I would like to give a mention to Steve in part for his help in sorting out the problem with the order.

Jordan was very helpful friendly and approachable. From the minute I walked in Jordan made us feel very welcome and was very helpful on finding the perfect car for me. Whilst waiting for the delivery of my car I was kept up to date. Upon the arrival Jordan was very helpful with setting up my app and personalising and helping me connect my phone to the car. I would highly recommend Nissan Hanley

Holdcroft have had my pickup truck for 7 weeks under warranty now and still can't give me an answer how much longer never ring back when they say they will really disappointed

The Salesman Zaine Aziz was very friendly and obliging the car was immaculate in showroom condition.Did exactly what we agreed 5Star Service

Quick mention for Sue Hargreaves, excellent through out the whole process, friendly professional and it was so easy,well done Nissan

After looking for an electric car for a good few months Mason was extremely helpful and knowledgeable in sourcing me a really good deal. Mason went above and beyond to ensure a smooth sale. Paul was also a pleasure to speak to on car buying day, he made the whole thing a relaxing experience with nothing being too much trouble. This branch would be my first port of call when buying a car again in the future. Would 100% recommend!

A gentleman by the name Ray made the journey to getting my new Juke simple. He explained everything very well. Right from tge first day communication was great.

Well where do I start, this wasn’t the best experience of buying a car. I was given a part ex price on mine and I wasn’t happy with it. The sales rep told me to bring it in and him and his manager would look round it, after waiting over half an hour the sales rep came out with a piece of paper with PCP figures. I asked if they were going look round my car and didn’t get an answer. I looked through the figures and noticed lots of extras added, this wasn’t going to be explained if I hadn’t mentioned it. After a little negotiation I agreed to the sale but this was hard work. When I picked the car up I was handed the keys and basically that was it, I wasn’t shown how this worked in the car just handed the keys. When I drove off and I was i mile away the fuel light cam on, they should have put 30 pounds of fuel in but hadn’t and they have changed me. I thought I will bring it up when I receive a call asking if everything was ok with the car from the after sales team. Not a chance as I have heard nothing. The only call was 4 days asking if I would like to book my car in for a service for next month. I was told it would be serviced before I picked it up. Same salesman’s name has come up in other reviews. Nissan Hanley need to get a grip how there staff treat paying customers. Think hard before you buy from here.

Beware of buying a used vehicle from Holdcroft, as a retailer myself I thought I had ticked all the boxes. I purchased a 2015 Mitsubishi L200 with 42k miles and full service history for £14500, I am not local to Holdcroft and the L200 was delivered to my home address. On delivery the MOT was just about to run out which was surprising as this should have been picked up before the vehicle was sent to me, I called the salesperson and he told me to take the vehicle to my local Mitsubishi dealership for an MOT and Holdcroft would pay any costs, my local Mitsubishi dealership also picked up on a problem with the clutch…. at this time I also asked for the paperwork for the warranty as I had been told by the service manager that the vehicle came with 6000 miles or 6 months whichever came first. The salesperson's response was don’t worry your warranty is through us (Holdcroft) and we will sort any problems out. I pestered the salesperson for warranty paperwork over the coming weeks and never received anything from Holdcroft. After owning the L200 for 4 months and covering only 4500 miles the engine failed, on inspection the crankshaft snapped…I contacted Holdcroft immediately and was told the vehicle only came with 3 months warranty ! Obviously I am taking this further although the service I have received from Holdcroft has been shocking – from the dealer principle to the sales team. I have not received the service you would expect from a main dealership, I have received back street garage service – BEWARE of the HOLDCROFT GROUP of companies. NOT TO BE TRUSTED or RELIED UPON.