Val, March 2024
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a new Honda HR V from Holdcrofts. Excellent service from
Evan who kept us informed and updated throughout.Have previously had new Honda's from Holdcrofts and had the same excellent service each time.
+0 Found this review helpful
Michael B, January 2024
"As always excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Today I collected my 6th Honda from Holdcroft Honda, Cobridge. As ever excellent customer service from George the salesman. Everything about the purchase was spot on. 5 stars
+0 Found this review helpful
Robert H, December 2023
"Untitled"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased an absolutey beautiful used car from this dealership today.
Brilliant service from John who was professional, courteous and knowledgeable .
Appreciated the non pushy and honest approach by John.
Would definately recommend to friends and family .
+0 Found this review helpful
Michael H, November 2023
"Good all-round service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Picked up second hand vehicle,met at train station.Which was good service.Very pleased with the car had a good valet,very pleased with the service given
+0 Found this review helpful
Kevin K, June 2023
"Hyundai kona electric ultimate "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Can't say one bad thing about the service and sales of this car company I bought my used kona electric from John his service and quick response to my questions was excellent would recommend them to anyone Including my friends and family thank you guys
+0 Found this review helpful
Geoff B, July 2022
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just purchased my second CVR via James Gwynne from Honda Cobridge, very satisfied and great service from James both times
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Janine J, September 2021
"Absolutely disgusting treatment "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Car now been back 4 times same issue we have lost 4 dAys of our holiday,Cost a fortune in taxis to and from garage fortune in hire car petrol garage sales and repair treated us like dirt they don’t know what they are talking about absolutely disgusting and Melissa jobs worth attitude terrible wants to learn customer service and Steve manager in sales doesn’t even have the decency to ring us back
+1 Found this review helpful
Kevin Williams from Holdcroft Honda Cobridge in response to Absolutely disgusting treatment
Dear Janine
I am sorry to hear that you were unhappy with the levels of service received. I understand you had problems with your vehicle on a Sunday and unfortunately the service department was closed.
The Sales Manager did try to assist you and was looking into arranging a courtesy car but you were hostile to offers of assistance and then dropped the car at the dealership without advising any staff and posted the keys through our parts department letter box.
We are sorry that you are unhappy with the experience but the circumstances and timings of the breakdown were unfortunate but beyond our control.
Regards
Kevin Williams
Franchise Director
Scott S, April 2021
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just purchased a Honda civic from cobridge for the 2nd time. I would like to thank James, John and George for talking me through the whole process. Nothing was too much trouble. I would highly recommend this dealership to anybody. No pressure sales, very friendly team and it is nice to meet such nice people.
+0 Found this review helpful
Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to Excellent customer service
Hi Scott S, thanks for taking the time to leave us a wonderful review! We hope you love your new civic!
Sairah D, January 2021
"Wonderful service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a brilliant experience with purchasing my Honda Civic. George was a brilliant salesman and went out of his way to make the deal as easy and straight forward as possible. Nothing was too much trouble and he was never pushy. He was always easy to get hold of and answered all my queries confidently and politely. I don't think I have come across anyone so courteous when buying a car therefore I really appreciated his assistance. Further when I had bought the vehicle he was very patient as I insured my vehicle over the phone (which took a good while with the Covid situation). I would like to thank him and say that he is a huge asset for Holdcroft Honda. An excellent service throughout
+0 Found this review helpful
Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to Wonderful service.
Hello Sairah, Thank You for the 5 star rating and wonderful feedback for the team here at Holdcroft Honda Cobridge. We're glad you love your New Honda Civic and delighted you had a great car buying experience with the help of George. We always strive to deliver the 5 star service expectation to all our customers at all times, here's to many years of happy motoring Sairah. Thank You.
June A, February 2020
"June Morrisroe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We received excellent service from the staff at Holdcroft Honda Cobridge namely Jack Maiden, Chris Reynolds and John Warren. We visited three times, twice to choose and test drive 2 vehicles when nothing was too much trouble and we were looked after by very friendly, experienced, professional and competent staff.
The third visit was to have the handover and introduction to all aspects of the car which again was carried out very professionally.
We were extremely satisfied and impressed and would certainly return to buy another car from them.
+0 Found this review helpful
Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to June Morrisroe
Hi June, Thank You for taking the time to leave us a 5 star rating and great feedback. We hope to see you again! We're glad you had a great experience with us at Holdcroft Honda Cobridge and hopefully choose us again for any servicing/MOT you may need. Once again Thank You June, and stay safe.
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