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26 reviews from our car dealer reviews community
Leave a review for Imperial Motor Company St Leonards
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26 reviews from our car dealer reviews community

Leave a review for Imperial Motor Company St Leonards
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"Great Service and trustworthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy to deal with, Kevin gave excellent customer service. The whole experience was first class and unhurried with no pressure at all. I test drove the vehicle and was able to finance it and drive it away the same day. A follow up query was also rectified swiftly. Buy a car with full confidence.

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an accident in Mid-December due to cold weather, so needed another used car to replace my write-off! After a week of looking on various websites for a replacement car, I found Imperial, which happened to be far closer to where I live than I thought. That was just great for me I looked around the cars on offer at the time freely in the parking lot. A guy by the name of Curtis came out to assist me and I found him to be really helpful. I asked to look at some cars that I chose that I was interested in. I was given the Keys to look for myself without any sales pressure. I did make a choice on a Peugeot 2008 Model. I found the car to be just what I wanted and low mileage for the year of manufacture. So I paid my deposit hoping that the insurance would come through in a week or two max! Unfortunately, that wasn't the case and it ended up being just over 5 weeks. I called in twice just to let them know I was waiting for car insurance to come through and also that I was still desiring the car as intended. All the way through I found Curtis and the team understanding of my waiting for an insurance payout, When I did get to finally purchase everything went to plan and found Imperial Motors' team very helpful. After purchase there was a small issue that came up regarding the water washer pump for the windscreen, this was addressed as early as possible and everything is just fine with the Vehicle 6 weeks on. I'm so appreciative of the help and support throughout the whole purchase experience and after. Its been my best car purchase experience at a used car dealer and so I recommend them highly, you'll find them friendly and open to help and support you with any questions and issues you may have. I'd like to thank all at Imperial Motors and in particular Curtis for the most enjoyable sales experience. Glad to have supported a local business providing great service when in need.

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"Brilliant service, great quality cars! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would 100% recommend imperial motor company as myself and my family have been coming here for years. Thanks again guys for helping with my new car!

"Service What Service?"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been to look at cars several times at this dealership, each time I am totally ignored. Is it because I am female and on my own? The cars are never looking their best and no info about them on the actual car. I find their attitude puzzling.

"Range Rover Evoque"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service even when a slight problem arose on the day I was due to pick it up steve did everything to ensure the car was ready for me. This is the second car we have purchased from them and will 100% use them again.

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+1 Found this review helpful
"fabulous service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After recently purchasing my used car from imperial motor company in st leonards, the after sales service I found fabulous Steve dealt with an unforeseen issue promptly and efficiently and would recommend imperial to buy your next vehicle friendly service and second to none ,a pleasure to do business ,many thanks ,Shaun Murphy [Mercedes ]

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+2 Found this review helpful
"Won’t ever use "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn’t use Imperial Motor Company in St Leonards again. I feel the car I bought last year had know issues and was still sold. EML WAS ON and I was told this was something to do with a bulb which we all know has nothing to do with that coming on. Had to keep taking for repairs to garage they use and still having problems with it now. Cost me over £1500 in a year and still needs more. Have contacted them and no response. Asked to return the car and for them to pay off the finance as I feel angry that I have to get in more debt to clear the finance and sell the car

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+1 Found this review helpful
"Great Garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our family have bought three cars from Imperial Motor Company in St Leonards over the last four years. Steve and his team are marvellous and always do what they say they will. All three cars have been without any problems and we would definitely buy from here again.

"Friendly, professional company."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a car through Imperial Motor Company in St Leonards. We found Gary to be professional, friendly and honest. There was no pressure on us to buy and we were encouraged to test drive as many cars as we wanted. The whole team was courteous and were happy to hold the car with just a small deposit whilst we waited for our money to come through. We would most definitely buy through them again.

"Super services "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gary and the team at Imperial Motor Company St. Leonards, have given me great service , always happy to help with 2 small problems I had with my Toyota , great service highly recommend 5 star customer service . Thanks guys.

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Dealership Information

Established in 1999, Imperial Motor Company in St Leonards are a used car dealership that sells cars to surrounding areas of Hastings, Tunbridge Wells, Eastbourne and Ashford in Sussex. With over 100 vehicles in stock, they have a wide range of makes and models on offer. Car sourcing services are available to customers as well as finance packages, car valuation and part exchange.

Car Dealer Reviews would love to hear from any previous customers of Imperial Motor Company St Leonards, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.1 out of 5 stars — Rated Very Good
Excellent
17
Very Good
4
Average
1
Poor
3
Terrible
1

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  • Contact Information

    Address

    Imperial Motor Company St Leonards
    Chichester Road
    Saint Leonards-on-sea
    East Sussex
    TN38 9BG

    Get in touch

    01424 442200
    http://www.imperialmotorcompany.com

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Imperial Motor Company St Leonards

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    VAT Number: XXXXXXXXXX


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