I urge anyone who is looking to purchase a used car to AVOID Car Firm on the A1 in Peterborough at all costs! I purchased a car on the 13th January 2023 and It was delivered with a fault which they refused to acknowledge or help with. Within 2 weeks some more serious faults occurred and I had a car garage take a look at the issues (at car firms request) and was told the vehicle was not road worthy and I could have had a serious accident. Under consumer law and after taking advice from citizens advice they told me that I was within my rights to reject the car and for them to refund me.. they completely refused and constantly lied to me and my partner, fobbing us off saying we had caused the damage. The damage was internal and the hubnut for the wheel wasnt attached and the drive shaft was wonky. The break pads were also fitted incorrectly.. I am 2 months down the line and have luckily now managed to get my money back through section 75 of the credit card charge back but I strongly urge anyone thinking of purchasing from these clowns to walk away and go elsewhere. They also fobbed off Lloyds bank with bullsh!t excuses as to why they couldn’t speak to them. Adam Khan and the rest of the gang have been reported to trading standards who are currently investigating these scammers. All you need to do is look at their 1 star reviews and you’ll see I’m not the only one.
Reviewer has confirmed their email address
Roger Smiles in response to AVOID SCAMMERS
IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG
Avoid at all cost. This company is currently under investigation by the action fraud. They fabricate their reviews through relatives and friends. They have breached several offences such as taking peoples deposits without paying back in excess of £1000. If a car bought from them has any fault (most likely) you will not get your money back.I would warn the public against this company. Go to reputable companies who are registered with the motors ombudsman. Car firm is not registered with the motors ombudsman. Crooks and criminals who smile when buying a vehicle and turn hostile when the faults begin a few weeks afterwards.
Reviewer has confirmed their email address
Roger Smiles in response to Avoid at all cost
IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG
Good customer service from start to finish. Showed us few of the cars we wanted and helped very well throughout
Reviewer has confirmed their email address
The salesman's at Car Firm Peterborough were really helpful and friendly. They had a good selection of cars at good prices and were very good to deal with. They were quick to answer any question I had and I felt confident buying from them. Recommended this place to a friend who also found a car he liked, and we both have had no issues with our cars since. Would 100% recommend to anyone that has just come across them.
Reviewer has confirmed their email address
I had the perfect customer care service from the one their amazing salesman. Everything was quiet straight forward and super quick. I was meant to pick up my car in two days as I was desperately needing a car and it was sorted just as promised. I will definitely recommend them to anyone who wants to purchase a car.
Went to go view a car today and a salesman called Andy, was very helpful and helped us answer all the questions we had with the car. It was a very quick and seamless process, was driving away happy within an hour! Overall very nice dealership, and would definitely recommend!
Reviewer has confirmed their email address
Staff have been ever so helpful on the phone and when we went to visit the showroom. Good selection of cars and they were very honest about everything
Reviewer has confirmed their email address
Salesman were professional and very polite. Very informative and accommodating. The car was absolutely spot on with all its paperwork and excellent condition
Reviewer has confirmed their email address
Yasser I just wanted to say ‘Thank you’ great service and a pleasure to meet you! The car was prepared MOT’d and delivered the next day. Very happy. Great car at a great price
Reviewer has confirmed their email address
Fantastic dealings with this dealer. Very professional and attentive to their customers requirements. Brought a 911 from Car Firm and they were brilliant fromt start to finish.
Reviewer has confirmed their email address
Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Firm
Great North Road
Peterborough
Peterborough
PE8 6HG
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