After reading reviews of Ivybridge Trade Centre I was a bit weary, however they had the car I wanted so went for a look. The salesman Scott was friendly and keen to help. I had a car to trade in which he was happy to take and offered me a fair price (compared to some dealer in the area). The deal was done and a week later after a safety check which included them fitting 2 new tyres, I pick the car up. all the work had been carried out and the car was fully valeted. 2 days after I collected it the engine management light came on! i called them about it and they were only to happy to help. there was a problem with the wiring so they carried out all of the work required to put it right. 24 hours later i picked the car up again. all the work was carried out under warranty and did not cost me a penny. I work recommend this trade centre to anyone. Excellent service and decent priced cars. Thank Guys much appreciated.

I wanted a cheap first car after passing my test and they had a Peugeot 206 for sale, around £300 cheaper than anywhere else. I travelled about 2 hours on public transport to view it, but the customer service is pretty none existent. You are handed the keys and told to look at the car yourself, but you can't test drive it. I checked all the basics and was told the engine and gearbox were covered by one years warranty. Came back the next day to pick it up and there was an engine problem, I couldn't pick it up for another five days and when I got home it still wasn't fixed, I had to take it to my local garage and pay out for it to be done properly. When phoning up they didn't seem to care, rather than trying to fob me off. The car was however cleaned and presented well when we picked it up, and we were given all the service history etc. I'll probably shop around a bit better next time. I dont think I would recommend Ivybridge Trade Centre.

We bought a van from Ivybridge Trade Centre who now call themselves Redlake Trade Centre. I can safely say the salesmen clearly didn't attend charm school. All they wanted to do was get you in, make your decision, take your money then get you out the door. Salesmen had very little knowledge on the vehicle and to be honest wasn't interested in helping or answering any questions. Would i buy another vehicle from Ivybridge Trade Centre/ Redlake Trade Centre? Answer is very unlikely.

I bought a Discovery from Ivybridge Trade Centre. I though they had pushy sales tactics and I found a few issues with the car so they agreed to reduce price by £100. Was given warranty but they would not cover any electrical issues, found this to be strange until the drive home. It was 15 minutes into the journey when the airbag warning light and ABS lights came on. Went to lock the car when I got home only to find the electrics on the driver side door didnt work, which meant I had no central locking or alarm. Contacted them and they refused to help as its all electrical issues that are not covered under warranty. Booked into local garage to find it needs new loads of work in the region of £1000, also found that the carpets were soaked due to sunroof drain leak (they had dried the top of the carpets for me to view), windscreen leaking, headlights not wired up properly, clutch master cylinder leak, leaking transfer box, leaking front and rear diffs. wouldn't touch this garage with a barge pole again and have reported them to trading standards.

I travelled 150 miles to look at car. Thought it would be in super condition after write up and price, it was not. We had to wait for the car. Asked about service history and told none unless book in car, no book found. Advisory on last mot required work which we were advised was done in house. No receipts or evidence of this, and not prepared to show us. Car was not as described, overpriced and no history. Sales technique was "local car". Probably the most unorganised set up and working in garage myself for many years there is no customer care. Oh and comment was "well if you don't buy it someone else will" awaiting their next victim sprung to mine. Purchase is you dare!

What other reviewers seem to have missed is that main dealers bump up their prices for fripperies like cups of coffee, over-staffed reception rooms or always available test drives. If you can see through these tricks then Ivybridge Trade Centre will be a revelation and a breath of fresh air. True; it surprised me when I wasn't allowed to test drive my chosen car but that honesty is refreshing in a market of over-eager salespeople who aim to hook you with a test drive. When I came back and they bent over backwards to sort out a superb deal - which in the end is what it's all about. So, to put things simply; if you want a good deal go to these guys. Where other dealers stick to their guns these guys want to do a deal and 'meet in the middle' which should always be appreciated. The car I bought was immaculate inside and out and Richard and Scott, who I dealt with, had excellent knowledge, bordering on the nerdy. But I liked that as too many salespeople talk it but haven't a clue about the finer nuts-and-bolts. To conclude value was top-notch so if you can see past the small forecourt and rough edges - this place is superb!

I have never been to a car sales garage like that in my life before and hope I never will again, poor service and very hard selling tactics, not allowed to test drive a car unless you almost promise your going to take it make that of what you will.

Booked an appointment to view car,got there...no car. Waited for half hour,car arrived filthy,appalling customer service,bunch of kids,asked to test drive and was told can only test drive if commit to buy the car first, I walked away,....so should you!

Recently bought cheap Nissan Micra and all in all very pleased. Seems to be a goodun. Guys are helpful, everything was explained well. The three month guarantee is in writing, unlike a lot of dealers, so you can see what's covered. Just one criticism. They changed three tyres as they were nearing the limit, and I thought it was a bit mean not to do the fourth for the sake of £30 or so. Anyway, so far so good, and I am pleased with the car.

Life is too short. No idea whether the cars are worth considering but the customer services is chronic. No reply to email and no response to phone calls, despite assurances. Message to other potential customers - good luck. Message to company - try to do better.