29% Reviews
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77% Recommend
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399 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Peterborough
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399 reviews from our car dealer reviews community

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"No problems "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole it was a trouble free experience. No issues with customer service, nor the transaction, nor the car itself. All was very pleasant.

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"Recommend "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this dealership based on my experience. Cant fault the service nor the car. Everything went well from the start. Would return.

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"Good deal "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good deal on the car, the transaction went smoothly. customer service as a whole was very good so Recommend.

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"Good service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wasn't sure what to expect from J17 Cars, to be honest I wasn't really feeling the customer support that was promised. Ran out of fuel on the test drive and found a fault with the convertible roof while I was waiting for some fuel to arrive. But to there credit, all problems were addressed and sorted out. I wasn't happy about the log book going missing so I couldn't tax it for the trip home. All the way through the whole time I was dealing with these guys, one person stood out above all otheres, Leonie was great, she sorted out all the things that the others were supposed to sort, so a big thanks you to you.

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"Bad experience"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service at J17 Cars is very poor, and i have never experienced any company with such a low standard of service to the customer. I have had better ser ice from companies in China than what i have had from Junction 17. they have to be chased at every stage to sort out anything, I would Never recommend anyone using this company because you won't get what they promise you When complained was told we have never had this situation before, we pride ourselves on our service, so far I have not seen anything like service just idle promises Do not use this company unless you want problems !!!

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+7 Found this review helpful
"maserati"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came a long way to see a maserati from oxford. The staff said he didn't have a fuelcard and asked me to pay for the fuel for test drive. it seems they don't really care about customers. First time I heard that I need to pay for test drive fuel in a dealership.

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+6 Found this review helpful
"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

had the car delivered to my door great experience never bought a car without seeing it but with work commitments but I am so glad i did will be telling the mates in local how good an experience it was cheers

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"Liars"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bunch of Liars. So I called J17 In Peterborough in regards to a Nissan GTR they had for sale. I asked the normal, is it still available etc and can I come and have a looked. I have recently been looking to upgrade my car, and a GTR is where I am aiming. I let them know on the phone, I was only 21 but I am very serious and I was in a position to buy the car from them. I asked the man on the phone, Jamie, if it would be okay for me to test drive it, due to my age, he said yes that’s no problem, just bring your licence. So I set off on my 1:30hour journey to arrive at a lovely showroom with the car there. I had a good look round it first before bothering anyone, I was then happy with what I saw, so I asked for Jamie (who I now believe is a managing director of the company) Jamie appeared, very welcoming etc. He then quickly pushed me off onto one of his colleague (even though he told me on the phone to ask for him) but this wasn’t a problem. Shortly after we had run a few figures, I said okay, so I would like to try the car, see what I think of it (never having driven a GTR before) I was then quickly told I wasn’t allowed to drive the car. The only way I could drive it was if I was buying it today. I then said the man I was dealing with, I spoke to Jamie on the phone and he said yes no problem. The sales man then told me it was Jamie who said to tell me I could drive it. I then informed him that Jamie had lied over the phone to me, and wasted a journey. It’s stupid to assume I was going to buy the car on the day, and not allow someone to drive it unless they are going to do so. I always drive the car I’m interested in, then sleep on it for a few days, then make my decision (as most do) The bit that annoyed me most, was Jamie never came out and explained himself to me, he sat behind his computer fobbing off messages through his team. The dealership looks great and I was looking forward to working something out with them. But now I won’t be even considering going back, and I will not be recommending them. I understand my age could have been an issue, which is why I calleod in advance to let them know. For them to get me in, then say no is disgusting really. Not impressed

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" Avoid at all costs "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from their Peterborough branch last September and despite clearly stating on the Sales contract that a second key would be provided they have failed to do so.We have had so many lies told to us,a new excuse every time we phone..avoid at all costs no car would be worth the extremely poor service and dreadful lies we have had,They even tried to get out of the contract by saying it was the salesmans car and not Junction 17's however the Sales Contract had Junction 17 at the top and both contact numbers.After several aggressive calls and no action will we be going down the legal route

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"AVOID AT ALL COSTS"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Junction 17 cars - AVOID AT ALL COSTS !!  Sold me my car with a cracked turbo oil line! I was informed when it went in for its service at Litchfield motors on monday that im lucky it hadnt p*ssed all the oil out of this leak potentiality blowing the whole engine! The service and health check was booked over 2 weeks ago and monday 9th july was the earliest slot they had available as they are so busy! Whilst performing the health check they found the cracked pipe! I contacted junction 17 who told me to contact the warranty company, which i did and typically the warranty doesn't cover anything to do with the turbo ! I then contacted junction 17 and was told that there would be no gesture of good will towards covering the cost of the repair. So on a car that ive barely owned for 3 weeks and only covered 500 miles its having a major repair. They say the only thing i can do is take it back to them to look at, how can i do that with a car that isnt roadworthy and hasnt been roadworthy since the day I purchased it! So it looks like sadly im going to have to fork out my own pocket to get it repaired! Yes they have nice looking cars in their showroom but they dont look after you after the sale at all! Absolute con artists that sold me essentially a £50K time bomb !! Wish id read the reviews before i purchased from them.. AVOID AVOID AVOID its scary to think this could have lead to engine failure on the M1 journey home or anytime that ive been driving it.. they didnt sell me a car they sold me a serious accident waiting to happen !! Over £3000 out of pocket because of these con artists, trading standards have been informed !

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+3 Found this review helpful

James Flynn-Ryan in response to AVOID AT ALL COSTS

RESOLVED. Whilst there was issues over the course of a month i was passed from pilar to post by junction 17 and i was offered little support when my car was stuck with a split turbo line forcing me to fork out £2141 for the work to be carried out leaving me car less for a week! Unfortunately whilst these issues were occurring Leonie who i was dealing with prior to purchase was on holiday! Upon her return she wanted to reach some resolution to my issues and offered to reimburse me £1000 this was swiftly payed when she said it would have been. Atleast now i know the car is in tip top shape. And i can put all this behind me. If i were to have another car from j17 id take an independant mechanic with me.. Thanks Leonie for sorting the issues.

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Dealership Information

Junction 17 Cars based in Peterborough and part of the Junction 17 Group. This branch of Junction 17 sell a variety of different makes and models including sports cars, 4x4's, convertibles and family saloons. A variety of services are available here including finance, warranties, MOT and servicing. This dealership also purchases cars and welcomes part exchanges for those looking to trade in their exisiting vehicle. 

Car Dealer Reviews would love to hear from any previous customers of Junction 17 Cars in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1975

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
399 reviews4.1 out of 5 stars — Rated Very Good
Excellent
297
Very Good
18
Average
5
Poor
29
Terrible
50

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  • Contact Information

    Address

    Junction 17 Cars Peterborough
    1 Kestrel Way
    Peterborough
    Cambridgeshire
    PE7 3GP

    Get in touch

    01733 247222
    http://www.junction17cars.co.uk

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    29%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Peterborough

    Company Formed: 1975
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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