Perfect experience. No issues with the car, and the staff were all good. I'd definitely go back there.

They were actually really helpful with me, I travelled down from Glasgow to get it and didn't want to leave without the car so the process was done really quickly. I'm enjoying the car, so far so good.

I'd give Junction 17 a 5. The car is fine and the staff were kind and patient, no complaints at all.

I bought a vehicle there. A flawless 5-year-old vehicle in 100 percent condition. The sales dealer are friendly, the after-sales service is also very friendly. A satisfied customer, I have only one small complaint, that the administrative fee is paid extra, which increases the price of the vehicle. I think that such fees should already be included in the price, especially if you buy the car in cash. If I ever have to buy a vehicle again, I know where I'll go.

I would rate my experience with Junction 17 at a 3. The car I went to view seemed quite tatty and not as clean as I would expect from a car sales company. I then saw a car similar for sale outside which wasn't prepped but was in better condition apart from a cracked front grill on the passenger side. I did test drive it and liked it. I then spoke to the sales assistant to purchase the car. The manager kindly came out and took the car away and cleaned it for me which was a nice touch and thanked me for the purchase. On a one to one basis with the sales assistant, I felt he lacked enthusiasm and really didn't want to be at work, in my opinion. On asking questions about the vehicle I felt like I was 'putting him out' aswell. He was polite though with me. With spending nearly £14,700 on a car, I would have expected the gearbox oil and filter to have been changed or adjusted in the price of purchase so I could have the work done myself as this is due between 3-5 years and the car was nearly 7 years old with No record of this being done. Also similar with the Cam belt and Waterpump change- no record of this work! I was told you don't deal with the servicing aspect of the sale.... I now have to foot the bill for this work for price of mind whilst also purchasing 12 month warranty from you. Overall, my honest opinion is that the service was ok with nothing to write home about unfortunately. I do like the car though.

The car has been alright, but I still haven't received the V5 yet. The service was fine on the day and the showroom was very well presented.

The outcome with Junction 17 was good. There were some issues, but in the end they sorted everything out for me, and I am pleased with the car and have had no further issues since. When I was initially viewing and test driving the car, the battery was dead, so they charged it up so I could view and test drive it. I was told that before I took the car away, the battery would be replaced. However, when I got the car home, the battery died. I called up and was told to bring the car back. Obviously, I could not do that as the car was dead. So they came out, charged the car, drove it back to Junction 17, replaced the battery, reprogrammed the car, and delivered it back to me. They were really quick to do this, and all the staff I dealt with were pleasant and polite. I do just have to knock a point, as this could have been avoided in the first instance.

I had an amazing experience today part exchanging my car and purchasing a new one. I have had my eyes on a specific car for a while and today was the day I drove away in it! I was welcomed by Alberto who looked after everything on the day. Super friendly and professional guy who I would recommend to every single person who comes to Junction 17. Truly 5 star service from him. From coffee and refreshments to talking all things cars, we must be long lost friends! That’s how he made me feel :) I was a little concerned with how the day would go but all I have done since leaving in the new car is smile. A seamless, calm and comfortable environment all down to Alberto! If anyone needs a new car you know where to go and who to call. A huge thank you to the whole team, you have a great culture and company set up. Alberto, I hope to see you again in future! Jacob

a massive 5 the whole experience was faultless we where looked after so well from start to finish a kind lady jamie got us the best deal and an excellent rate i wouldn't hesitate in recommending jct 17 cars excellent 👍🏼

Smooth purchase experience. Friendly and helpful staff. All my queries were answered before I came down to see the car (spoke with Tish, Jamie and Phil) I appreciated that J17 paid to put me up at The Bull overnight as I was travelling from Scotland. I had a nice stay there ( a discount on the car would have capped off the whole experience but you can't have everything ) Phil was my main contact and he was very efficient with all the paperwork and I was driving home with a big grin on my face in no time at all.