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My elderly parents bought a car from this dealership 2 weeks ago and the has broke down on the 2nd day of purchase the garage is refusing to do anything about it . My elderly parents are now left with a none working car as the company have Been rude towards my parents which has left them receiveing a bad experience and they are now having to go to trading standards for there help !!!!!!
Avoid this Karl Smith Car Sales at all costs. They don’t check your car. They don’t do the job properly leaving you paying more. And they charge you money for jobs they don’t even do. Horrible horrible people. 0 stars for everything. Worst customer service and work done ever.
Doug kane in response to If I could give 0 stars I would
To be honest I've been with them over two years and the have bent over backwards to help me Some jobs done for me with out charge .never been over charged .and always offered me a courtesy car even for a few hours until my car was sorted . If avaliable. No complaints, And always very polite to me .
I would happy recommend this dealership! The dealers were really helpful and friendly and knew what they were talking about. I bought a Ford Mondeo a couple of months ago and It's been perfect and it looked like new when I received it.
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Read a lot of bad reviews about Karl Smith Car Sales after I had ordered my vehicle so was a bit wary. But I think most people only leave reviews if they are unhappy. Shortly after purchase I called in to query the mileage as it had been accidentally advertised wrong, which was a genuine mistake. However they agreed to fit a cambelt at cost and give it a service for free, along with a courtesy car. I have had no problems with this dealer so don't read too much into the bad reviews. I previously was going to buy from the main dealers but had more problems with them!!! I recommend this dealer, friendly service and some great cars on offer. I purchased mine from the Squires Gate showroom.
These people took my money and lied to me!! I had nothing but trouble with my car, took it back number of times to be fixed and came back worse! Each time they had for over a week!! Iv paid for new tyres or which I thought? As they continue to go down so obviously old tyres with slow punctures!! They don't give you receipts, invoices or details of car being fixed and when ask don't get back to you, jeremy the owner is appalling to deal with! He speaks down to you! When asked around local garages about the company an him they advised me and others to stay clear! Iv had to get my car repaired elsewhere as I no longer trust these people they have continued to lie to me! Iv reported them and continue to fight this! I urge anyone to stay away or you will have a nightmare on your hands, well known in the fylde as worst customer service and poor quality cars! The last time they had my car for over week to fix! Nothing was done an I picked it up with no fuel left after half a tank! And three flat tyres. They still haven't explained themselves they ignore any questions and calls!! Be warned and don't be fooled by Facebook site reviews because I believe they are there friends they have asked to even out the bad reviews!!
Karl Smith Car Sales is an Independent dealership that is based in Blackpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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