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32 reviews from our car dealer reviews community
Leave a review for Kent Motoring World

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32 reviews from our car dealer reviews community

Leave a review for Kent Motoring World
Click on the stars to start your review
"Give car dealers a bad name"
1 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

Bought a 10yr old Mini with nearly 100K on the clock in Dec 17 from Kent Motoring World. Also took out the 'comprehensive warranty' which I thought would be a good backstop in case things went wrong with a car of that age. Late March the Mini developed a fault with the timing chain. There was a 'Mistake in the admin' and I only had cover for 3 months rather than 2 years and anyway my issues would not have been included apparently. With the help of Which? sent letters outlining consumer rights. Like others the response was - well it's an old car etc etc Suggestion was to drive an hr to their testing facility - it is dangerous to drive the car for longer than 5 minutes because it regularly cuts out. Paid a local firm to inspect it and among the numerous faults they identified an issue which should have been picked up at 79k miles and other major problems with the engine. I don't believe their inspection process and I would not advise anyone else to pay out their hard earned cash for a vehicle from Kent Motoring World. I wish I had seen this site lat year.

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"CAR NOT FIT FOR PURPOSE"
1 out of 5 stars See
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I bought a Vauxhall Astra 1.6 Turbo from this garage on the 15th September 18. I later found that the Turbo was broken, which I was not told by Kent Motoring World at the point of sale, despite it being advertised as a car with a Turbo. I have informed Trading Standards that the car is not fit for purpose iaw The Consumers Rights Act 2015 and have written to the Trader requesting a full / partial refund of the cost to replace the Turbo. The dealer has replied with a very curt, rude reply denying everything and refusing to entertain any compensation. Do not buy from this garage!!!

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"BUYERS BEWARE! "
1 out of 5 stars See
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If I could leave zero stars - I would. Kent Motoring World sold me a faulty car which broke 3 weeks after purchasing. When I went there for a refund - well - surprise surprise they was not very forthcoming. DO NOT BUY FROM HERE. AVOID AVOID AVOID!! Further to your response to my review - clearly you have never heard of a consumers right to reject within 30 days of purchase. Leaving the car in your hands, after already being misled and lied to by yourselves, is simply not going to happen. I made you aware of the fault on the 21st day and leaving it to your mechanics (who you apparently didn’t have when I purchased the car) would definitely take me over the 30 days as I know you would request that they take their time. It has been 21 days - the car has broke - I already have two independent reports stating the car needs a new engine and you have seen one of them “in person”. I am relying on my consumers rights and I am rejecting the purchase due to it not being fit for purpose. You sell cars which are over 8 years old and then rely on that when they break down? How do you sleep at night? Plenty of reviews have stated much the same. I notice you didn’t reply to my email but replied to my public review. As for “negative feedback” - I prefer truthful. Beware buyers - will sell you a car, it will break and then you will be told “the car is 8 years old what do you expect?” It not to break after 3 weeks and after paying £3000 actually. “She bought it on her credit card so surely she must have AA or RAC?!” I think I will leave that one there. 18/10/18 - Update - Car inspected by ACE engineers on behalf of barclays. Car is a write off. Would cost more to put a new engine in than what the car is worth. Knew this company was dodgy and now I have the proof.

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"Worst garage ever"
1 out of 5 stars See
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Kent Motoring World will not let you test drive vehicles without paying full amount! Very rude staff. Explained I recently done this an come an stuck an bought a faulty car an that the garage refused all odds so I took them to court an got the money back. Then she went onto to say it's a power full car so i can't drive it. (240bhp) yet even after explaining I owned a 500 brake Subaru but the missus wants a new car 😂

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"Ignorant"
1 out of 5 stars See
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I made a 2 hour round trip to view & test drive a Peugeot 207 GL61 OFR. Arrogant salesman said I’m not permitted to test drive the car unless I agreed to buy & pay a deposit!! Was forced to view all the paperwork beforehand & told this is their ‘process’. He had no shame & told me their policy is transparent & made clear on their website. It isn’t! Only transparency is there bad attitude. Avoid Kent Motoring World!!

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Saiful Amin in response to Ignorant

Hi I bought a car today from this rubbish company. Their behave is unacceptable. They were very rude after you buy the car. They sold me a car which doesn't lock. I left the car outside unlock. I called them after I came home and They said you should look that before you buy the car. This is the basic thing that you would expect the car should be locked with either with the fob or with the key. None of them are working.

"Arrogant and unprofessional "
1 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

***DO NOT PUBLISH DUE TO CONTENT***Terrible customer service from Kent Motoring World. They were cocky & arrogant and couldn’t care less about the customer DO NOT deal with these, sold me a bodged car that will break within a month of purchase.. can’t strese this enough stay away!!!

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"Terrible service & Faulty cars"
1 out of 5 stars See
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Vehicle cleanliness
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Wow! Yet another bad review for Kent Motoring World! Staff are rude and very forceful. We were forced to sign the invoice before even test driving the car. This business is built on selling faulty cars by using as many lies as they can. The warranty they offer is completely useless. Max £250.00 payout with a £100.00 excess that doesn’t cover you for any realistic car problems. Forget trying to call them for help after purchase they simply are not interested even hanging up on me! We checked the car as much as was possible only to find the day after purchase that the car had a serious safey issue (No working sidelights or reverse lights) an issue we didn’t think to check seeing as the car supposedly had a genuine fresh MOT. The car had a serious electrical fault that cost over £500.00 to fix. (New body control module that the dealer said they fixed) The exhaust then broke in half the day after that had clearly been bodged together to pass a dodgy MOT. So far we have spent nearly £1000.00 in under a month just to make this car roadworthy. This car dealer could be brilliant. The management are just lying money grabbers. It a shame really.

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+6 Found this review helpful
"Spend your money elsewhere..."
1 out of 5 stars See
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Wish I had seen these reviews before I bought my car from Kent Motoring World - attitudes turn bad very quickly & they are very patronising. Once you have driven off & paid they don't care. My car had several issues that these guys wriggled out of and the car that came with a new MOT had a snapped coil spring which was found the day after I bought it. Spend your money elsewhere.

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"Buyer beware!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They try and claim that it was "sold as seen" or "spares/repairs", as he put it on the bottom of the receipt, even though it was not in the description. I have reported him to trading standards. The car has some major electrical faults and he is refusing to fix them, even though it is within 30 days of purchase. PLE

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+8 Found this review helpful
"Would highly recommend "
5 out of 5 stars See
Dealer's knowledgeable
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As with any cars things can go wrong. I understood that when buying a new car. The process was slightly different but it ended up being a lot simpler, if you’re serious about buying a car then Kent Motoring World is a great place to buy. They were one of the cheapest on autotrader and I’m very happy with my new car.

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Dealership Information

Kent Motoring World is an Independent dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
32 reviews1.9 out of 5 stars — Rated Poor
Excellent
7
Very Good
0
Average
0
Poor
3
Terrible
22

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Contact Information

Address

Kent Motoring World
Upper Stone Street
Maidstone
Kent
ME15 6HD

Get in touch

http://www.kentmotoringworld.co.uk/

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Dealership Statistics

21%
Would recommend this dealer to family and friends
18%
Thought the dealer was knowledgeable and helpful
19%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Kent Motoring World

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FCA Ref: XXXXXXXXXX
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