17% Reviews
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40% Recommend
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45 reviews from our car dealer reviews community
Leave a review for Keywise Cars Ltd
Leave a review

45 reviews from our car dealer reviews community

Leave a review for Keywise Cars Ltd
Leave a review
"Great cars and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A1 from here last week and from start to finish the service was top quality. It was my first time doing car finance and the salesman was very helpful with talking me through how it all worked and made it a quick and stress free process for myself. Would highly recommend to anyone looking to purchase a car wether that be a cash buy or finance, these guys will help you immensely.

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+18 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my last 2 cars from here, great experience.

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+15 Found this review helpful
"Dodgy start, but got there in the end :D"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my son a Peugeot 207 with 36K miles about 10 months ago with 11 months MOT. When we had the MOT done last week, we discovered it had an ugly 'advisory' ie heavy corrosion underneath for the last 2 years. I was shocked to hear of this and so looked for reviews and found this website; where there were a number of bad reviews for Keywise re: rust etc, As you can imagine, I was alarmed about this and called Keywise immediately where I spoke to Jerry. I am pleased to say that Jerry asked me to bring it in and any repairs that needed doing were done for us. Thank you! I know we paid for the additional 12 months warranty, but TBH, I found Jerry so genuinely polite and very helpful. Needless to say, we know got the car back with a new subframe, mid exhaust and rear coils. The underside looks better and problem solved. However, to ease my curiosity, I checked out MOT history for other cars they have there and it appears that we may have been a bit unlucky with this car, However, this doesn't mean that Keywise did not have a moral duty to my son & I regarding a car fit for purpose; but that they were very willing to correct these faults without a fuss. Thank you Jerry. You are an asset to the company and highly recommended for your knowledge. Take care :D

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+17 Found this review helpful
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a family car from Keywise Cars, I am so happy with the service I received outstanding had a problem with my car rang and that evening took it back to them and they sorted it out I definitely will go back and tell my friends about them.

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+15 Found this review helpful
"Very happy with my purchase :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a clio from Michael, been a fantastic car, one very happy customer, would definitely recommend keywise cars.

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+12 Found this review helpful
"Loved it !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great sales team with none of the car dealership pressure ! Would definitely buy a car from keywise cars again as the process was very easy. The car was given a new mot, A valet and was prepared ready within a few days. Thank You Lads

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+16 Found this review helpful
"Rust rust and more rust"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an astra from keywise cars, it has so much rust it looks lije its been driven across a beach 7 times and 7 times its been welded, stay clear of this place.

Staff from Keywise Cars Ltd in response to Rust rust and more rust

Good Afternoon, We have had no contact with you or any customers regarding an Astra with the issues above ! We find this review to be untrue Regards Keywise Cars Ltd

"Death trap fiat 500 "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a fiat 500, the car is a death trap power steering pump failed on the m5 it was so rotten it leaked overtime and seized up then I was pulling out of Exeter st David's railway station and I heard a almighty crack my front suspension had literally pushed through the strut top mounts. I've had to spend another 5k plus to buy another fiat 500. No offer of part refund on the car so it ended up being broken for spare parts and scrapped. I really wish I had looked into this more before I purchased but you live and learn I've also informed trading standards and apparently they have a list of the same complaints and issues and are looking into key wise so hopefully they will go out of business. What I can't figure out either if you look on their Facebook page the good reviews are mostly from the sales staff I recognised them, anyway you've been reported the car is scrapped and I won't be buying again

"Roulette Garage"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

can i just say that i have taken several weeks before sitting down to write this review as i like to be fair and write things when i am not thinking with a level head. first the good the guys in the showroom were very helpfull, no big sell just here are the keys have a test dive and let us know if we can help. i am afraid that is the end of the good. now i bought a Volvo s40 from them after having a bad accident and needed a car quick, my first mistake. when i took the car for a test drive there was bearly enough fuel to get me down the road and back, but the car drove ok so i went for it. when i picked up the car again they put bearly enough fuel in the car to see me to the garage i was literally driving on the red. after about a month i noticed a noice when steering and found that there was a power steering leak i contacted them to take it in which they duely did 4 days later i was told to pick it up, i was told by the guys in the showroom that it had been the power steering pump and that they had replaced it, all seemed fine until suprisingly just after the 3 month warranty had expired there was a knocking noise when i steered and a high pitched squeal when it was in full lock. i then got my ususal mechanic to check the car there was a problem with one of the joints on the wishbone arm which he said someone had obviosly bodged to hide it, he also told me the sqeual was because i needed to replace the power steering pump, i of course said that cannot be true as it was replaced, when i was showed this he was right you could see that it had not been replaced at all. obviously not a happy camper i rang the gararge and spoke the so called maintenace and warranty expert, now i have been in the service industry for over 30 years and i have never had such bad customer care or a vagarant lack of giving a monkeys about customers, when i told him of the situation he simply said well we fixed the leak did we not? and yes the leak was fixed but that was not what i was told had been done and further more the leak had obviously damaged the pump and they had bodged the repair, his reply was he would have to check the job sheet and get back to me neadless to say 4 weeks later i am still waiting. in short it has cost me £600 so far to rectify the issues that it had. so if you like roulette then go for it you might be lucky and get a good car but you might more likely get a ringer that is going to cost big time to fix, so do yourself a favour and look at reviews of garages, and go somewhere else that actually does it right before buying or you might end up in the same boat.

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+15 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased what I thought was a decent low mileage Audi, I've spent over two thousand pounds putting the Audi right. you're handy work or what ever worked on my car left it in a dangerous state important bolts missing etc. Also an electrical multi plug left broken and was put together with some glue substance, I am now going to take key wise to court to recover my losses as I have been unable to work for two weeks plus recover my garage bill from Audi.

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Dealership Information

Keywise Cars Ltd is an Independent dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
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Part Exchange
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Servicing
Used Car Sales
Van Sales
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Ratings
45 reviews2.8 out of 5 stars — Rated Average
Excellent
16
Very Good
4
Average
1
Poor
9
Terrible
15

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  • Contact Information

    Address

    Keywise Cars Ltd
    Speedway Garage
    Exeter
    Devon
    EX5 4DY

    Get in touch

    01392 860070
    http://www.keywisecarsltd.co.uk

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    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Keywise Cars Ltd

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