3% Reviews
replied to
89% Recommend
to friend


152 reviews from our car dealer reviews community
Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review

152 reviews from our car dealer reviews community

Leave a review for Lancaster Volkswagen - Cox Motor Group
Leave a review
"Purchasing New Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely the best service I have ever received when purchasing a new car, from the moment I enquired about the vehicle to collecting it, it was seamless. The car was immaculate, as described and particularly helpful was Lewis Cox and Suzanne Bland (as well as the other Lewis whose surname I didn't recall when I test drove my vehicle). Cannot recommend enough, they truly deliver 5* customer experience and their vehicles are as described at a competitive price.

"Mobility car "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was easy and quick to get it all sorted out and a week later we got are car and are very happy with it as well

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"Golf GTi "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from the start, contacted to make sure car was still available, appointment made for following day as travelled over 80 miles to see the car. Friendly staff, welcoming site, first order of business was offering us a hot drink, some places forget the little things, not so here. Car exactly as advertised, good price, . No pushy sales technique just easy conversation. Agreed a price, arranged collection date and sale completed. Collected the vehicle 4 days later. I would use Lancaster VW again and recommend them fully to my friends and work colleagues.

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"Outstanding Pressure Free Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Declan was polite and friendly and more importantly genuine. He found a car that was better than one we originally came to look at. Top man. Suzanne was just lovely on hand over, took her time and made us very welcome. The whole experience was stress free and enjoyable. Thank you all.

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"Great friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all for making the purchasing experience so pleasant and for your patience. Particular thanks to Declan, Suzanne and Georgia x

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"Brilliant service 🌟 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed a new car, and Tori and Suzanne have been so helpful with getting this sorted and confirmed for me. I felt comfortable and reassured at every stage. I’d definitely recommend others to come and buy there cars here, especially if they were dealing with these girls. Very happy customer 😊

"Amazing Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Suzanne was amazing explained everything made the experience so good and special :-) Thank you your an asset to VW Lancaster xx

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"New Passat"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initial contact was with Louis, who was friendly, knowledgeable and happily answered all my queries quickly, and I was booked in to view and test drive the car. He talked me through all of the options for purchase, and what checks needed to be done before it was ready for handover. I then had an appointment with Suzanne, who was also friendly and knowledgeable for the handover. She showed me all the features and finalised the process, nice and smoothly. Very impressed with the above staff and the dealership as a whole.

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"Fabulous Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service was fab from Suzanne and Declan. Always smiley, helpful and friendly. Would definitely recommend to friends and family.

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Suzanne was absolutely great Literally did her all to help us and sorted everything on time Thank you so much ☺️

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Dealership Information

Lancaster Volkswagen - Cox Motor Group is an Franchise dealership that is based in Morecambe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
152 reviews4.8 out of 5 stars — Rated Excellent
Excellent
142
Very Good
0
Average
3
Poor
4
Terrible
2

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  • Contact Information

    Address

    Lancaster Volkswagen - Cox Motor Group
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 405082
    https://www.coxmotorgroup.com/locations/dealership/lancaster-volkswagen

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Lancaster Volkswagen - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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