We had a fantastic experience with George at Lancaster Volkswagen. He first came out to speak with us in the courtyard and immediately put us at ease, very relaxed, genuine, and clearly interested in what we actually needed rather than pushing anything onto us. We went inside for a proper conversation where George really took the time to understand our budget and preferences. Thanks to his approach, we ended up ordering a new T-Roc that was already on site. Honestly, we didn’t even come in that day with the intention of buying a car, but the way George handled everything made the decision easy and natural.

We popped in during a busy weekend and we were taken care by George who managed to find us a perfect replacement for our Golf, as our family grew and our priorities changed. We ended up buying a Tiguan that they had over there that worked perfectly for our budget, we are collecting next week and I can't wait, thanks George !

Bought a Polo for my daughter and had the pleasure of dealing with George at Volkswagen. He was brilliant from start to finish, patient, informative, and really took his time to make sure my daughter felt comfortable and fully understood everything, especially around the finance side of things. You can tell he genuinely cares

I couldn’t be happier with my recent car purchase from Lancaster Volkswagen! From the moment I walked into the showroom, I was greeted with top-tier professionalism. Declan was exceptional—knowledgeable, honest, and never pushy. They took the time to answer all my questions and made sure I was comfortable with every step of the process. The test drive was smooth, and the car was spotless and ready when promised.

Declan helped me find a great car for my wife. The whole process was great and she www thrilled. Thanks Dec

The site is very clean and tidy staff is amazing kind and pleasant. Massive congratulations to Emil who helped me purchase new car!

Declan at Lancaster Volkswagen was fantastic. A proper cheerful lad who was informative and helpful. Made the purchase of our new car unbelievably simple.

Great customer service provided by Emil the sales executive. Thanks again for the help

I was greeted on arrival by a young man who throughout the process has made me feel welcome and been very helpful and happy to answer my questions. Good manners and very responsible with his job. Thanks Ben