I went to the dealership in person to collect my car. I was pleased with the staff, and the person who helped me was friendly and polite. The dealership itself was tidy and presentable, and nothing gave me any concern. I would say the service was good, and everything was done in a timely manner. Overall, it was a very standard and expected experience. I am slightly disappointed due to some damage I have found on the vehicle, such as damage to the upholstery. I find it a shame that this was not pointed out to me or mentioned in any descriptions, as I feel that kind of information is important. I am pleased with the car and very happy with it overall. I just wish I had been given more detail about any issues the car had before collection.

I am really pleased with the car. I had it delivered to me, which was the easiest option, and the initial conversations were great with very responsive and easy communication throughout. The delivery did arrive very early, around 5am, which was a bit unexpected. I do think there is some room for improvement, as the delivery driver just handed me the keys and left quickly. I felt I should have been given 10 to 15 minutes to look over the car and make sure everything was okay. That said, the car itself is absolutely fine. It was beautifully cleaned inside and has no issues. I am very happy with it overall. I just think that for future deliveries, giving customers a bit more time and a less rushed handover would help build more confidence.

5 The team was very helpful.

- the day we went in and purchased the car was quick and simple. Taking it for a test drive and getting the finance approved was all good - arranging collection a couple of weeks later, the salesman we went through wasn't going to be working and said he'd handover to someone but didn't so a drop off needed to be arranged for the following day instead. - V5C wasn't ready, meaning I went to the post office to arrange the same day as the car was dropped off, with the paperwork that was provided, but I am still waiting on this to arrive in the post. - The car yard is tidy and easy to navigate when browsing, as is the website

4

Very pleased with the vehicle and service I received had small problem with aerial missing but was rectified by Mo straight away. Would recommend Company.

It was a standard experience. I was in and out within the day. The dealership was local to my work, which was ideal. All the staff were pleasant and helpful. The car was in good condition. I can’t complain, it was exactly what I expected when purchasing a car.

I am really happy. Everything has been going smoothly with the vehicle. The service was great and he was brilliant. Any questions we had were answered and anything we needed doing was done. He was never pushy about the sale. We took the car for a test drive and it was a good route. We had more than enough time to get a proper feel for the vehicle. When we came back to collect it the next day, the car had been beautifully valeted and prepared for us.

Super easy process. I would definitely use LMC again. I even recommended them to someone else when I was telling them where I got my car. I gave them a budget and they were great with it. There was no pushiness at all, and they got me pretty much where I wanted to be with the budget in mind. A very reasonable dealership with great staff. Everyone was honest and there was full transparency at all times. As someone who works in the motoring industry myself, I can easily spot a reliable and trustworthy place, and LMC is definitely one of them.

Excellent customer service from start to finish. It was my first car that I purchased after recently passing my test and the guys were excellent. The car is brilliant and had no issues since purchasing it 5 months ago.