The customer service initially from Mo was honestly 10 out of 10, couldn't have done anything more for me, really helpful and professional. I do have 2 issues with the car which I have made LMC aware of and I am still waiting to hear back about these, which is why I am giving a 4/5 star review, However I am really pleased with the car overall.
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Aftersales from LMC Cars Ltd in response to Great service from Mo
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Sale was smooth asked lots of questions wanted assurances and MOT carried out. All done well and quickly. Hand over smooth and customer friendly. No complaints and went very well. Completely satisfied with car.
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Aftersales from LMC Cars Ltd in response to 5 Stars
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
The customer service on arrival was good. While we were viewing the Audi E-Tron, the sales staff were very accommodating, offering me drinks and telling me to make myself at home which was a nice touch. After deciding to go ahead with the car, things felt a little different, and I feel this stage of the experience could have been better. There were a few things on the car that I had asked them to look at and potentially fix before collection, one of which was a scratch on the mirror. That said, the car itself is great. The experience wasn’t perfect, but it wasn’t bad either. To give some honest feedback they do a great job before the sale, making you feel welcome and looked after, but they seem to struggle a bit with the aftersales and handover process. They are a very busy dealership, so I understand that things can get missed. Overall, I had a good experience with some room for improvement.
Reviewer has confirmed their email address
Since collecting my car from LMC, it’s been running fine and I have had no issues. When I first visited the showroom I didn’t have the best experience, the first salesperson I dealt with didn’t provide the level of service I expected. However, a senior member of staff then took over, and things improved significantly. They clearly explained all the finance details and answered my questions thoroughly, which made me confident in going ahead with the purchase. Due to the second person I dealt with and the condition of the car its a overall 3 star rating.
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Aftersales from LMC Cars Ltd in response to Customer care could be better
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
All in all, a good experience with the dealer. When I first got my car, a couple of minor things became noticeable. a headlight is out and there's also quite a bit of condensation when I first get in, so I have to drive with the heating on full at the start, which isn’t ideal but, that said the car drives really well and overall it's been great. The staff were lovely during the sale, so I can’t fault them on that.
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Very helpful
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
My new Tiguan is doing good so far, I did have a problem with the tyre but the staff at LMC have already sorted this out for me, they were good to deal with through the sale and afterwards when the issues arose.
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Quick to fix
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
the rating is 5 and the company LMC is very good. the team are very friendly.
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Aftersales from LMC Cars Ltd in response to Very good
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Excellent service from start to finish, we were really impressed with how everything was made clear and nothing was hidden from us. The staff couldn't have been any more helpful. I think it is a very well-run organisation. My wife is most pleased with the vehicle and she has not had any faults with it. I would highly recommend this dealership and give them the highest mark possible!
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Aftersales from LMC Cars Ltd in response to Impressive organisation
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Recently went to LMC with my son. He went for the Smart ForFour and he is happy with it, no issues have come up so far. The customer service was great, with a quick turnaround and everything went according to plan with no hassle at all. We took the car for a test drive and felt we had long enough to figure out if there were any concerns. Based on how everything is going so far I wouldn't have any problem recommending LMC to others.
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Aftersales from LMC Cars Ltd in response to No hassle
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Customer care at the dealership was fine and I can't say I had any issues with them during or after the sale all round good experience. My MG is doing good, no issues have come up since getting it and all seems to be doing just fine!
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Everything was fine
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Established in 1980, LMC is a family-run used car dealership and a one-stop-shop for all of your vehicle needs. Providing expert vehicle sourcing, car finance, part exchange, warranty and valeting as well as used car sales, LMC has got everything covered for your car purchase.
We have a wealth of experience in the automotive industry and have grown to become one of the largest independent suppliers of used cars in Essex with hard work, passion and dedication to providing the highest standard of customer service.
LMC is based in Upminster, Essex just two minutes from the Lakeside Shopping Centre. Our site is easily accessible from anywhere in London and the surrounding counties, situated next to Junction 30 of the M25.
We specialise in high-quality used cars and our vehicle sourcing team are experts in finding nearly-new vehicles in excellent condition with low mileage. We are proud to present a stunning and diverse range of used cars for sale in Grays at our showroom with designs from a wide variety of popular makes. With hundreds of models to choose from including family cars, city cars, 4x4s and prestige cars, there is something for everyone here at LMC. Our current vehicle selection is fully listed on our regularly updated website.
If you are looking for a specific vehicle that you cannot find within our stocklist, our dedicated team can offer to source it for you using our vast network of dealerships. We will be able to search for vehicles to match your exact specification, saving you time and effort.
LMC is also a specialist in used car finance in Essex, offering competitive rates and a hassle-free application. We provide different types of finance that can be tailored to your preferences and budget while also offering professional advice to help make sure that we secure the right deal for you.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1980
LMC Cars Ltd
Whitepost Farm Ockendon Rd
North Ockendon
Upminster
Essex
RM20 3NL
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 20:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 20:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 16:00 |
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