306 reviews from our car dealer reviews community
Leave a review for LMC Cars Ltd
Leave a review

306 reviews from our car dealer reviews community

Leave a review for LMC Cars Ltd
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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a few months with my GLA, it's still amazing. The service was the team at LMC was amazing as well, felt looked after whilst waiting to collect. When it is time to upgrade, I will be back to LMC.

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Aftersales from LMC Cars Ltd in response to Amazing service

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Satisfied customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi A1 has been great, and I am very satisfied with my overall experience.

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Aftersales from LMC Cars Ltd in response to Satisfied customer

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"6 months on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my car for 6 months now and it's been all good for the time I've owned it, it's been great. It was a while ago but the customer service was brilliant, with 0 pressure applied from the dealership.

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Aftersales from LMC Cars Ltd in response to 6 months on

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"The car has been perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The gentleman I dealt with was called Mo I think, he was great. The car has been perfect. I did take it back for a bit more of a clean, I collected it an hour later and it was spotless. I'm very happy 5 stars.

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Aftersales from LMC Cars Ltd in response to The car has been perfect

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Car has been great "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased the Peugeot 5008 back in January and the car has been great. The staff at LMC were polite and patient, and I would consider going back to them if I saw a car I liked at their dealership.

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Aftersales from LMC Cars Ltd in response to Car has been great

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Very expensive error using LMC"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2019 Volvo XC60 in January 2025. Unfortunately what should have been me buying the nicest car I have ever owned, has turned into a nightmare. Issue 1: When I purchased the car, the warning support start stop service light was on and was assured that after driving the car, it would recharge and remedy itself. Notified dealer that evening after 3 hours of driving that it had not remedied itself. Back for visit 1 to the dealer. I dropped off the car, was told they would replace the support start/stop battery. Picked up the car several days later, drove for over an hour and the light came back on. Back for visit 2. Was then told everyone had gone home for the night, so I should go to a local garage to get it looked at. Visit 3 was to my local Halfords who immediately notified me that the battery had not been replaced by LMC so they proceeded to change the battery. After several emails and calls, I was eventually refunded for the new battery. How LMC did not think I would eventually discover that the battery had not been replaced is beyond me. 2 half days wasted driving back and forth to LMC ultimately for nothing. Issue 2: When I purchased the car, LMC rep confirmed he had done all of the paperwork and I would receive the new logbook within a number of weeks. Several weeks pass, after checking with LMC who confirmed it was done, I contracted DVLA who quickly confirmed no change of ownership had been registered. After several more calls to LMC, this was finally undertaken. Issue 3: The front registration plate of the car is damaged so when buying the car, it was agreed a new registration plate would be sent to my home address. 6 months later and after numerous calls, emails and texts, and LMC confirming repeatedly that "their parts team would send it", the new registration plate has still not arrived. Issue 4: Within a small number of weeks, the car unfortunately had a flat tyre due to a nail puncturing the wheel. When I went to have the wheel repaired, I was informed that the security wheel nut given with the car was not correct. LMC could not provide me with the correct one so this required me to go to my local Volvo dealer to get new wheel nuts on the car (another day out to another garage with my new car to fix a LMC issue). Thankfully this happened near home because if this had happened while travelling abroad, I would have had to leave the car until Volvo could have sorted it. Overall, I have spent circa 15-20h chasing LMC and dealing with issues which never should have arisen. Terrible service and a very expensive purchase has turned into a nightmare. I would advise on avoiding LMC at all costs

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Aftersales from LMC Cars Ltd in response to Very expensive error using LMC

We're sorry to hear about your experience with us and understand your frustration. Your feedback has been shared with our team to help improve our service moving forward. If there's anything still outstanding, please don’t hesitate to contact us directly.

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"Would buy from them again..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Skoda from LMC in January and the range on the car was only 175 miles, so I came back to get something with a bit more range when I came across the Tesla - which has a impressive range of 325 miles. Since having the Tesla it has been great, absolutely no issues to report. The team were very helpful and only took 2 weeks to move from the Skoda to the Tesla which was amazing. Really positive experience, very happy!

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Aftersales from LMC Cars Ltd in response to Would buy from them again...

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Above and Beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly the salesman who was helping me when I bought my Juke from LMC was brilliant - he really went above and beyond. I actually broke down in my car I was going to part exchange and he was kind enough to send out their driver to come and pick my husband and I up. During the sale, he answered all my questions and asked all the right ones to assist. When it came to buying the car, I didn't expect to be driving away in it the same day so I hadn't cleaned out my car which was full of stuff for the charity shop, but the salesman was so lovely and helped me transfer everything over, which was really kind and helpful. The only reason I cannot give them full marks is due to waiting on some policy documents for the warranty, but if I had these there would be no question that it would be a big 5/5 from me. Happily buy from them again in the future if I saw a car there I liked.

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Aftersales from LMC Cars Ltd in response to Above and Beyond

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"No problems "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Seat Ibiza for some time now and its running really well. Initially I had an issue with the door locking mechanism but LMC were great and got this sorted for me swiftly and since then there has been no issues to report. The customer service I received was very good from both the sales team and aftersales. Would happily give them full marks!

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Aftersales from LMC Cars Ltd in response to No problems

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 There were a few small niggles: 1) empty petrol tank, 2) almost didn't get the car valeted as I was late confirming I was collecting it (because the agent didn't see my email/get my calls as he was busy with other customers) 3) pressure around completing before month end 4) no in depth explanation of controls/functions

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Aftersales from LMC Cars Ltd in response to 4

Thank you for your feedback. We're glad you’re happy overall, and we appreciate you highlighting a few areas where the experience could have been smoother, we’ll take your comments on board as we continue to improve our service. If you need help our team is always here to assist. Enjoy your new car, and thanks again for choosing us.

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Dealership Information

Quality cars for sale in Essex

Established in 1980, LMC is a family-run used car dealership and a one-stop-shop for all of your vehicle needs. Providing expert vehicle sourcing, car finance, part exchange, warranty and valeting as well as used car sales, LMC has got everything covered for your car purchase.

We have a wealth of experience in the automotive industry and have grown to become one of the largest independent suppliers of used cars in Essex with hard work, passion and dedication to providing the highest standard of customer service.

LMC is based in Upminster, Essex just two minutes from the Lakeside Shopping Centre. Our site is easily accessible from anywhere in London and the surrounding counties, situated next to Junction 30 of the M25.

Specialising in high-quality used cars

We specialise in high-quality used cars and our vehicle sourcing team are experts in finding nearly-new vehicles in excellent condition with low mileage. We are proud to present a stunning and diverse range of used cars for sale in Grays at our showroom with designs from a wide variety of popular makes. With hundreds of models to choose from including family cars, city cars, 4x4s and prestige cars, there is something for everyone here at LMC. Our current vehicle selection is fully listed on our regularly updated website.

If you are looking for a specific vehicle that you cannot find within our stocklist, our dedicated team can offer to source it for you using our vast network of dealerships. We will be able to search for vehicles to match your exact specification, saving you time and effort.

Finance Experts

LMC is also a specialist in used car finance in Essex, offering competitive rates and a hassle-free application. We provide different types of finance that can be tailored to your preferences and budget while also offering professional advice to help make sure that we secure the right deal for you.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1980

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
306 reviews4.6 out of 5 stars — Rated Excellent
Excellent
227
Very Good
66
Average
9
Poor
1
Terrible
3

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  • Contact Information

    Address

    LMC Cars Ltd
    Whitepost Farm Ockendon Rd
    North Ockendon
    Upminster
    Essex
    RM20 3NL

    Get in touch

    01375 352230
    http://www.lmc-cars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 20:00
    Wed 09:00 - 18:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 10:00 - 16:00

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    85%
    Percent of reviews responded to by this dealer

    Additional Information About LMC Cars Ltd

    Company Formed: 1980
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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