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was messaging james for a whole week about a chrysler crossfire i wanted told him each message would pay cash on delivery and delivery price as well if they could put mot on it . delivery booked for 21st feb today mot done ... can I be thete at my work place as agreed at 730 to 8 am yes no problem i agreed ....Tuesday came delivery was for next day message from James all set up but dont usually release car without full payment he would speak to his boss and let me know ...guess what no actual answers .. got to work at 630am hoping i was wrong .... but sure enough no car communication of this company is ridiculous and i have been in the motor trade for 30 years myself never known such a badly run place avoid this company for your own sake . last word on sunject USELESS
Reviewer has confirmed their email address
MR Martin Archer in response to no way to run a business
Dear customer, We are sorry for your disappointment, but as explained to you as a business we cannot accept payment on delivery, especially in cash, I am sure you realise as well as everyone else this is unsafe and not a standard practice to any reputable business. You've had several opportunities to complete this purchase in advance to enable us to issue you an official purchase invoice and agree a delivery date/time. We are a reputable business, we have been operating successfully for over 30 years and we carry out our sales in accordance with the trade standards. I hope you understand our position and the reasons we cannot accept cash being handed on delivery. Good luck and all the best.
I chose a car from the M and M Automotive website and paid for it prior to collecting it from their lovely showroom near Lymington. When I saw the car in person i just decided that it wasn't right for me and explained to the helpful team at M and M Automotive that I didn't want to proceed with the purchase (the car was great, but just not for me). Martin and James were very understanding and within 24 working hours had refunded my payment back to me with no quibbles whatsoever. I cannot recommend them highly enough.
Reviewer has confirmed their email address
The team couldn't have been more helpful. Very pleased with the Freelander I have bought with the help of James. Always responsive to calls, texts & emails, answered all my questions promptly & politely.
I have been looking for the right Corvette for about 10 years and i finally found it at M&M! The car is a beauty, fairly priced and exactly as described. Their showroom is gigantic and a real treat too look around. Martin, James and all of the team are incredibly knowledgeable and easy to deal with. Delivery of the car was really fairly priced and a no-brainer for me, definitely made sense. When you buy a classic car you know its not going to be perfect, nor come with warranty but there were a couple of little issues with my car which M&M were happy to help out in fixing/offering a contribution towards which i now a lot of other garages wouldn't do. All in all i am 100% happy and would recommend them. Just wish i had more money so i could go back and buy another corvette or a mustang next! Ami, Brighton.
Reviewer has confirmed their email address
I bought a corsa from here and within 2 months the clutch went but in the description it claimed to be basically new with only one previous owner. We gave the car back in to be fixed and we had little to no communication with us having to make the calls and ask questions. They told us we’d have it back on the Friday then we didn’t and had 0 communication over the weekend to then have to call them again and be told it was all back together on the Monday and we would be able to get it Tuesday and again no phone call from them on either Monday or Tuesday with us again having to call them and saying we still can’t get the car back.
Bought an MGB recently and had it delivered. Very pleased overall. Car was priced right for the condition was exactly as expected on arrival. As a 44 year old car, I was not expecting it to be mint, and was indeed as they described. A good solid usable car, which can be improved as a rolling project. Just what I wanted!
Bought a car from them about 4 weeks ago. Drove 520miles round trip to purchase said vehicle. ad stated absolutely nothing wrong with the car. Perfect to drive ect ect. Go to get in the car for work the next day and it wouldn’t start flat battery maybe? Engine management light on! Took to a local reputable garage for a good look over and the diagnostics report was absolutely terrifying in fact the only thing that worked on this car was an airbag!!! New dual mass clutch and flywheel needed new EGR valve needed new thermostat needed new body control module needed the list goes on. We asked for an immediate refund as we purchased on finance and was still in our 14 day cooling off period. Still no refund to date only just today collected the car leaves us without a car for over a month then the guy collecting the car says it’s our fault!! Seriously please people do not buy from these cowboys! Save your money and buy elsewhere!
Reviewer has confirmed their email address
Arranged to view a Mustang, booked a slot, the car was prepared on arrival and I was overwhelmed by the status of the car and the service given to me by Martin and James. They gave me plenty of time to go through the car at my own time, agreed for a test drive and after checking all the paperwork and history a deal was done. I am the happiest man, having driving my new Pony all the way to Portsmouth without any issues. Thank you so much M&M, Martin and James for the great service and for getting me my dream car.
Reviewer has confirmed their email address
Max Archer from M & M Automotive in response to Great Service, extremely happy!
Dear Mr Salah, Thank you for your feedback and we are very happy you are pleased with the your car and the service received from M&M automotive. Enjoy it. All the best from the team at M&M Automotive.
They hide behind a LTD company to rob people... Obtain money by deception. If anyone else sold such dangerous cars...they'd be arrested and in jailed but in Tory Britain its seen as harmless clever trading called 'Creative Business' model. The realiity is ... disgusting example of capitalism... One day someone is going to get killed in these rip off death traps... Then someone is going to take revenge and turn up at the business property!! They don't answer landline, or mobiles... Wonder why, because everyone is after them...
Reviewer has confirmed their email address
Max Archer in response to Crooks
Max Archer from M & M Automotive in response to Avoid Dear Mr Mark, We are at a loss having read your “creative” feedback, considering we’ve been trading successfully for over 40 years, always dealt with any issues raised by our customers promptly and in according with the T&C of the sales of the particular vehicle sold and the Consumer Rights Obligations. Our phones are answered promptly and when the team is busy we call back on any messages left. Our website have the number of our sales team as well as our e-mail address, again all emails are acknowledged in a timely manner. I have asked all our team if they recall dealing with an unhappy customer and none can recall dealing with a person called Mark with any grievance! Not giving any indication to what vehicle you are referring to, neither the date of the purchase nor the nature of your complaint, it makes us wonder if this feedback is genuine or just another scam. As mentioned above, if you are a genuine customer of ours and you wish to discuss any issues of a vehicle sold by us to you, please contact us via e-mail or any of the numbers listed on our website. Our website is: (mandmautomotive.co.uk)
I bought a BMW 330ci last week from M&M. i have nothing but praise for the way my purchase went. we live 220 miles away and took pretty much a gamble that the car would check out properly. After various calls and pictures sent by James and martin i was not really happy with a couple of blemishes on the bodywork. I by self admittance Do not like tatty paint etc. Martin agreed to get it in the body shop and paint a few tatty bits. Also i wanted a 12 month mot. ( It already had 7 months on it). Martin agreed to my wishes bearing in mind he doesn't know me from Adam. It needed an exhaust section which cost me nothing. When we turned up to see and inspect the car looked like a Million dollars and drove wonderfully. I drove it home to Cheshire with a massive smile all the way. Absolutely everything works on the car and i could not be happier. We have got a fantastic car. Many thanks to the guys at M&M. My journey was defiantly worth it.
We are based in Lymington and pride ourselves on providing unbeatable customer service, while offering a wide range of quality vehicles, with a wealth of knowledge on both modern and classic vehicles.
The large majority of our cars are vintage cars and have often had a life of their own. If desired, we can provide a detailed oveview of a vehicle as we walk around with the customer. In addition to this we will supply extra pictures so potential customers can gain a true understanding of the cars condition.
Within this site you will find information on all the vehicles we currently have for sale, which is updated on a regular basis, listing our latest stock with images, videos and details. Please contact us for more information regarding any of the vehicles you've seen in our showroom or to book an appointment to view. Full workshop facilities are also available.
We feel we are equipped to offer you the best possible service when you buy a vehicle from us.
We stock a range of quality vehicles, so feel free to browse our stock. Come and visit us, we are sure you will agree that our cars and service are second to none.
If required, we can arrange transportation of your vehicle to almost anywhere in the UK. Your vehicle would arrive on a flatbed lorry at a competitive price.
*Most of our modern cars come with 3 month warranties and an optional years' warranty.
We look forward to receiving your enquiries.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 29 | |
Very Good | 2 | |
Average | 3 | |
Poor | 5 | |
Terrible | 11 |
M & M Automotive
Ramley Road
Lymington
Hampshire
SO41 8LH
Mon | 09.30 - 18.00 |
Tue | 09.30 - 18.00 |
Wed | 09.30 - 18.00 |
Thu | 09.30 - 18.00 |
Fri | 09.30 - 18.00 |
Sat | 09.30 - 16.30 |
Sun | Closed |
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