Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


54 reviews from our car dealer reviews community
Leave a review for M & M Automotive
Leave a review

54 reviews from our car dealer reviews community

Leave a review for M & M Automotive
Leave a review
"Beyond belief"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I telephoned in week one to check the cars I was interested in were still there, and was assured by a friendly gentleman that they were. Next week we drove from Yorkshire to the New Forest to see the cars. Week 2 Tuesday I spoke to the same person and made an appointment to view 3 cars late morning next day. Wednesday at 11.30 we arrived at the premises. The Riley Pathfinder, our main interest, was in the middle of the showroom tightly hemmed in by other cars. The gentleman, not the one I had spoken to, had no knowledge of our visit. He stated that it was too much bother to move several cars to get the Riley out. I managed to get in to the drivers seat, it was really too dark to see anything. I gained permission to start the engine, but the battery was flat. The person then stated that they did not get cars ready because people say they are coming then don’t turn up. He then told us the P5B and the Sunbeam Talbot were in another depot 500 yards down the road, but he couldn’t take us to them because he was alone. The ‘other depot’ turned out to be a series of disused greenhouses. We.couldn’t find the cars. The tragedy is that if the Riley ran as well as it looked we would probably have bought it. A serious waste of our time and money, and the worst customer service I have ever experienced.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Service and very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 1978 MGB Roadster from James at M&M. His communication was excellent throughout and he ensured that the car was ready and that all the documents were available to view. Smooth transaction and the car performed excellently on the 3 hr drive I had to get home.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service! My first car and James was extremely helpful, due to living 3 hours away he reassured me on the car and even sorted out the paperwork and delivery for me! Was always quick to respond to emails or answer any questions I had! Would highly recommend! Spotless inside and a fresh MOT before handing the car to me.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Martin archer from M & M Automotive in response to Great Service

It is our company policy not to deliver cars without any prior payment. This is to avoid the disappointment and upset of both potential buyer and seller such as our our self being out of pocket financially as it is not our responsibility to deliver cars for people that may change their mind or even have a change of heart upon the point of delivery this was explained to the customer but like many customers would not listen

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"MGB Roadster"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I arranged an appointment to view a 1978 MGB roadster. The car was exactly as anticipated James was most helpful and knowledgeable in the showroom and on the test drive. James completed the free historic tax and change of ownership. The car was delivered within a few days by trailer by Martin who again went through all handover docs. All in all a most enjoyable experience and highly recommended.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"no way to run a business "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

was messaging james for a whole week about a chrysler crossfire i wanted told him each message would pay cash on delivery and delivery price as well if they could put mot on it . delivery booked for 21st feb today mot done ... can I be thete at my work place as agreed at 730 to 8 am yes no problem i agreed ....Tuesday came delivery was for next day message from James all set up but dont usually release car without full payment he would speak to his boss and let me know ...guess what no actual answers .. got to work at 630am hoping i was wrong .... but sure enough no car communication of this company is ridiculous and i have been in the motor trade for 30 years myself never known such a badly run place avoid this company for your own sake . last word on sunject USELESS

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified reply?
Replier has verified their email address

MR Martin Archer in response to no way to run a business

Dear customer, We are sorry for your disappointment, but as explained to you as a business we cannot accept payment on delivery, especially in cash, I am sure you realise as well as everyone else this is unsafe and not a standard practice to any reputable business. You've had several opportunities to complete this purchase in advance to enable us to issue you an official purchase invoice and agree a delivery date/time. We are a reputable business, we have been operating successfully for over 30 years and we carry out our sales in accordance with the trade standards. I hope you understand our position and the reasons we cannot accept cash being handed on delivery. Good luck and all the best.

"A Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I chose a car from the M and M Automotive website and paid for it prior to collecting it from their lovely showroom near Lymington. When I saw the car in person i just decided that it wasn't right for me and explained to the helpful team at M and M Automotive that I didn't want to proceed with the purchase (the car was great, but just not for me). Martin and James were very understanding and within 24 working hours had refunded my payment back to me with no quibbles whatsoever. I cannot recommend them highly enough.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
" Most helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team couldn't have been more helpful. Very pleased with the Freelander I have bought with the help of James. Always responsive to calls, texts & emails, answered all my questions promptly & politely.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Made my dreams come true!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been looking for the right Corvette for about 10 years and i finally found it at M&M! The car is a beauty, fairly priced and exactly as described. Their showroom is gigantic and a real treat too look around. Martin, James and all of the team are incredibly knowledgeable and easy to deal with. Delivery of the car was really fairly priced and a no-brainer for me, definitely made sense. When you buy a classic car you know its not going to be perfect, nor come with warranty but there were a couple of little issues with my car which M&M were happy to help out in fixing/offering a contribution towards which i now a lot of other garages wouldn't do. All in all i am 100% happy and would recommend them. Just wish i had more money so i could go back and buy another corvette or a mustang next! Ami, Brighton.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
"not great"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a corsa from here and within 2 months the clutch went but in the description it claimed to be basically new with only one previous owner. We gave the car back in to be fixed and we had little to no communication with us having to make the calls and ask questions. They told us we’d have it back on the Friday then we didn’t and had 0 communication over the weekend to then have to call them again and be told it was all back together on the Monday and we would be able to get it Tuesday and again no phone call from them on either Monday or Tuesday with us again having to call them and saying we still can’t get the car back.

"I was very satisfied"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an MGB recently and had it delivered. Very pleased overall. Car was priced right for the condition was exactly as expected on arrival. As a 44 year old car, I was not expecting it to be mint, and was indeed as they described. A good solid usable car, which can be improved as a rolling project. Just what I wanted!

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

We are based in Lymington and pride ourselves on providing unbeatable customer service, while offering a wide range of quality vehicles, with a wealth of knowledge on both modern and classic vehicles.

The large majority of our cars are vintage cars and have often had a life of their own. If desired, we can provide a detailed oveview of a vehicle as we walk around with the customer. In addition to this we will supply extra pictures so potential customers can gain a true understanding of the cars condition.

Within this site you will find information on all the vehicles we currently have for sale, which is updated on a regular basis, listing our latest stock with images, videos and details. Please contact us for more information regarding any of the vehicles you've seen in our showroom or to book an appointment to view. Full workshop facilities are also available.

We feel we are equipped to offer you the best possible service when you buy a vehicle from us.
We stock a range of quality vehicles, so feel free to browse our stock. Come and visit us, we are sure you will agree that our cars and service are second to none.

If required, we can arrange transportation of your vehicle to almost anywhere in the UK. Your vehicle would arrive on a flatbed lorry at a competitive price.

*Most of our modern cars come with 3 month warranties and an optional years' warranty.

We look forward to receiving your enquiries.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
54 reviews3.6 out of 5 stars — Rated Very Good
Excellent
32
Very Good
2
Average
4
Poor
5
Terrible
11

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    M & M Automotive
    Ramley Road
    Lymington
    Hampshire
    SO41 8LH

    Get in touch

    01590 688811
    http://www.mandmautomotive.co.uk

    Opening times
    Mon 09.30 - 18.00
    Tue 09.30 - 18.00
    Wed 09.30 - 18.00
    Thu 09.30 - 18.00
    Fri 09.30 - 18.00
    Sat 09.30 - 16.30
    Sun Closed

    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    27%
    Percent of reviews responded to by this dealer

    Additional Information About M & M Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more