I bought a car from this garage - never again. I found out that the car had a fake service history. The stamps in the book were not legitimate. I took them to court and got a full refund. Horrible, unpleasant people to deal with.

Brought a car from here a couple of months back. Within 3 weeks the engine blew up on us on a motorway!!! Nearly crashing!! Rang RAC and they came out but said they already recovered it early in the year for the same problem needing a new engine so they could not recover us! But he did stay with us while we rang the dealership and explained to him he sold us a car that he knew was broken! Which the dealership did admit he knew about! He then blocked our calls when he was due to pick the car up! Took a week for him to even come pick the car up and refund the money. He was very rude down the phone shouting at us! The car is now back up for sale with them. Avoid!! Avoid!! Avoid!!

If anyone buys anything from m5 autos through zuto, just be aware. This is a car I took delivery of back in March, first trip out the red eml light came on. I’ve asked the dealer to collect it and rectify the issues and too contact me via email so I have a trace of contact details with them. It’s now June and I’m still waiting! My car is pretty important to me for work (I work in the emergency ambulance service) and for my days off with my daughter. So just a little warning. Shame I cannot add pictures here!!! So now I’m in debt with a tatty car in limp mode!

Bought a used Mini, major fault on driving home but told by dealer it had been sitting so to take it home and run it in. To cut a long story short the car was not fir for purpose and after hours of phone calls, emails, research, court proceedings and upset I got my money back but they were clearly hoping I’d give up and pay the £1600 plus repair bill myself. Would definitely not go near M5 Autos again.

Well where do I start. Found a vehicle I was looking for and eventually found one at M5 Autos London. When I phoned to enquire about it ( the salesman) was very nice and answered all my questions very nicelyso we agreed on the price and he said he would deliver the car on the Friday or Saturday so I also paid the delivery charge, that is when all the niceties stoped. There was no more communication from his side from then I had to phone and txt and even then there was hardly any response, kept on fobbing me off. By the Sunday I asked him for my money back and he promised me the car was on its way and would be with me tonight or early Monday morning. Guess what! Yes your all right NO CAR so bavk on the phone again to him again I got a shocking response from him. He eventually phones me on Monday late afternoon, now I had to take a day off my work to wait on the car coming. I must say as well it was his idea to deliver the car not mine. I have pictures of tyre and windscreen none of which was said in original add as it said car in good condition. PLEASE DO YOURSELF A FAVOUR IF YOU WANT A CAR GO SOMEWHERE ELSE AND AVOID AT ALL COSTS

I didn't quite get the trade in amount I wanted but M5 Autos sold me a great car with certified miles and a fsh very satisfied with the mondeo Ghia x I bought.