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102 reviews from our car dealer reviews community
Leave a review for Mangoletsi
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102 reviews from our car dealer reviews community

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"Awful service avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mangoletsi in Knutsford has definitely changed, its not the same company it used to be. Was well known for giving good customer service and top quality cars. Now it just seems to be run by rude management. Wouldnt want my worst enemy to buy a car from here. Joe the salesman done his best but everything he tried to help with was stopped by the Sales manager Dave King who is just a rude and vile man. Buying a car should be a happy experience and not involve the sales manager shouting at me in the showroom. Shouldnt have a job in customer service doesnt know how to communicate and likes trying to talk down to people.

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+7 Found this review helpful
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"Horrendous experience "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales guys are great they do the best job they can they are there to sell, after that you get Managers that avoid you - I am now left with a worthless car I hate on a finance agreement that's not even accurate!

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+3 Found this review helpful
"WOEFUL SERVICE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing a car from Mangoletsi is efficient and painless, but the aftersales service is a disaster. The car we purchased has been back repeatedly. They appear to be unable to diagnose even the simplest of problems, and before you know it they have had your car for 3 weeks without contacting us with any kind of update. When you contact them no-one appears to know what is going on. We will not be purchasing another car from them.

"Buyers risk !!!!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well don't say I didn't warn you if it all goes wrong, car sales is the great bit, then the aftersales service is where it all goes wrong, car has had a new clutch and turbo spent 8 weeks overall in the garage and we have only done 1000 miles and you guessed it another problem with the turbo that was newly fitted, lost my faith in their ability to fix my car and the attitude of some staff can be abrasive at best, good luck if you use Mangoletsi Knutsford.

"Really helpful and efficient "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a slight problem with a fuel cap filler flap, phoned Service Dept, they agreed it needed replacing under warranty. Part was ordered, painted to match then I was phoned to agree an appt time. Flap was fitted while I waited at no charge AND the car was washed and valeted all within 40 mins. Very impressed with Mangoletsi Knutsford. Mike

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+0 Found this review helpful
"Terrible service and a lost sale"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We currently have an Alfa Romeo Giulietta with Mangoletsi Knutsford but after recently starting a family we were tempted by the offers they sent us for the Jeep Compass. We live approximately 1 hours drive away from Mangoletsi so we initially enquired over the gone to asses if this was something that was an option financially, unfortunately despite sending us countless marketing emails with car offers they seemed unable to return a phone call to give us any further information and prices. After chasing this for a week we finally got some figures from them and arranged an appointment to go and test drive a car the following weekend. We were excited to go for the test drive and organised the food our 8 month old baby would need while we were out. We arrived at Mangoletsi, had a quick walk round and a look at the cars and then went to find a staff member, we informed them we had an appointment with Leigh and we were told he was with a customer but another staff member would help us. This was no problem and the guy helping us was great, he ran through the details and said he would organise a car to take us for a drive. He came back after a few minutes to inform us that there was not a car available for us to drive despite having had an appointment to do so. He gave his apologies and after spending about ten minutes there we drove an hour back home with our baby after completely wasting a day of our weekend. There is a very good chance that we would have purchased a car had one been available to drive but after this level of service we will not be returning to Mangoletsi. I would not recommend them to any prospective customers. I have no idea how they sell the higher end models when their service is so lacking.

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+8 Found this review helpful

Patricia Fox in response to Terrible service and a lost sale

Hi guys , would you recommend an Alfa romeo ?

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"Please think before buying"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the worst experience I've ever had buying a used car the only thing Mangoletsi are interested in is getting your money off you and they will lie to do this I bought a 2014 Skoda from a salesman called Paul he told me on the phone before I went to see the car it had 2 previous keepers and full service history with 3 stamps in the book so I test drove the car and liked it he told me the car would be valeted before I collected and I went ahead with the purchase this is when the problems started I was told by him I couldn't collect the car on a weekend as they don't give cars out on a weekend then when I went to collect the car Paul was round the back of the garage jet washing the car because it hadn't been valeted I then got in the car and there was literally no diesel in it at all I got home and decided I would vacuum the car as it was new to me and I wanted it to be like new I noticed in the glove box there was no service history or an MOT certificate I had been through the whole car when I cleaned it so I knew they weren't anywhere in the car so phoned Paul to be met with an arrogant attitude telling me they must be in the car and have I checked in the glove box have I checked here have I checked there I even went out to the car while he was on the phone even though I knew they weren't in there he then said it must be in the service department and he would get the posted to me in the coming week I waited and waited but never received anything meanwhile the logbook turned up with my name spelt wrong and number of former keepers was 3 so he'd lied about this I started to think has he lied about the service history and 2 months on it seems the answer is yes he had lied about the service history I've also been dealing with a sales manager called Dave king who is full of himself on the phone but when you get face to face seems to change his attitude I've never spent as much money as I did with this car and they both have made me feel so angry at times the customer care is 0 out of 10 they even told me to take the car back for a refund even though I'd spent money on the car which I wouldn't get back and would leave me without transport to get to work and my family around I wish they hadn't lied about the service history and former keepers as it would have saved me time and the stress that I've had over Christmas please please think carefully before you buy from this company and always make sure you have everything you should before you leave the garage

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+10 Found this review helpful
"Car serviced"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was serviced by Mangoletsi in Knutsford, the car was collected and delivered back by a lovely young man. The car was returned to me with a fault, the warning for low tyre pressure was on which it wasn’t before the service. I went to go out in it and it wouldn’t start. I rang Mangoletsi who said to contact fiat direct. Which I did the breakdown man was prompt and very nice. He had to tow it to Mangoletsi because the batterie was draining too quick. I requested a courtesy car as it wasn’t going to be looked at till Monday and it was Friday Was told they didn’t have a courtesy car and it wasn’t company policy.

"Trade Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have bought several trade cars from Mangoletsi, all cars were as described. meet and greeted by Dave Wright, who is always cheerful and very helpful. cars are always ready along with all paper work and keys waiting and ready to go. very professional service. Steve. SVS CAR SALES.

"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a used car from Mangoletsi Knutsford in good faith only to find it has a major issue which will cost me hundreds and their attitude is 'it's not their problem' Find another dealer as the reviews all suggest and save yourself the hassle.

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+7 Found this review helpful
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Dealership Information

WELCOME TO MANGOLETSI

CAR DEALER IN KNUTSFORD, CHESHIRE.

We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.

The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership founded in 1968

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
102 reviews2.6 out of 5 stars — Rated Average
Excellent
35
Very Good
1
Average
7
Poor
26
Terrible
33

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    Contact Information

    Address

    Mangoletsi
    London Road
    Knutsford
    Cheshire West and Chester
    WA16 9NS

    Get in touch

    01565 722899
    http://www.mangoletsi.com

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    35%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mangoletsi

    Company Formed: 1968
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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