Samuel, September 2025
"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been enjoying the Land Rover Discovery. It is actually my second time buying a car from Marshall and Son, and the customer service was good. I have not had any problems either time I visited them.
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Ed from Marshall & Son Motors in response to Returning Customer
Thank you for your continued support and for taking the time to leave a review. We're pleased to hear you're enjoying your Land Rover Discovery and that both of your experiences with us have been smooth and positive. It means a lot to have returning customers like you!
Mr D, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great experience at Marshall and Son Motors.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to 5 Stars
Thank you for the 5 stars! We're glad you had a great experience at Marshall and Son Motors. We appreciate your support and hope to see you again in the future.
David E, September 2025
"Running perfectly well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Range Rover I purchased back in July has been running perfectly well. A five-star experience.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Running perfectly well
Thank you for your review! We're delighted to hear your Range Rover is running perfectly and that you had a five-star experience with us. If you ever need anything in the future, we're here to help.
Shaun H, September 2025
"Jake's fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Jake who we brought the car off was a fantastic salesman - 5/5
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Jake's fantastic
Thank you for the great feedback! We're glad to hear Jake made your car buying experience a fantastic one. We'll be sure to pass along your kind words he’ll really appreciate it. Enjoy your new car!
Nigel J, September 2025
"Best garage I've ever been to"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Hands down the best garage I've been to - was shown everything very honest and very helpful. No pressure sales! Very happy, thank you
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Best garage I've ever been to
Hi Nigel,
Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. It's great to know our honest and pressure free approach made a difference. We truly appreciate your support and hope to see you again in the future!
Andrew L, September 2025
"Great buying experience."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very friendly staff. Lots of good information and detail. Given time and space to view the vehicle with no sales pressure at all.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great buying experience.
Thank you for your kind review! We’re glad you felt welcomed and had the time and space to view the vehicle without any pressure. It’s great to know our approach made you feel comfortable, and we really appreciate your feedback.
Randeep G, August 2025
"All fine"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far everything with my BMW has been fine and I'm happy with it. There's nothing that I can think of anything I'd do for a 5 but it all went fine.
+0 Found this review helpful
Aftersales from Marshall & Son Motors in response to All fine
Hi Randeep,
Thank you for taking the time to leave your feedback! We're really glad to hear that everything has been going well with your BMW and that you're happy with it. If there's ever anything more we can do to turn your experience from “fine” to a full 5-star one, we’d love to hear from you. Enjoy the drive, and don’t hesitate to reach out if you need anything in the future!
James W, August 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service from Marshall & Son Motors was good when buying, and I liked how nice and clean their showroom was with a good range of nice vehicles to choose from. Although there was a noise after collection linked to an exhaust leak, I've got this resolved and would still look to recommend them to others if looking in the area.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to 4 out of 5
Thank you for your feedback and for highlighting our showroom and vehicle range — we’re glad you enjoyed the buying experience. We’re sorry to hear about the noise after collection, but pleased you’ve managed to get it resolved. We truly appreciate your recommendation and hope to welcome you back in the future.
Dina H, August 2025
"We are loving it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was our second time buying from Marshall & Sons and we can't fault them and the customer service that they provide. The car we bought is great as well, we are loving it.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to We are loving it
Thank you for coming back to us Dina! We’re so pleased you’re loving the new car and we truly appreciate your kind words about our service.
Victor K, July 2025
"Kenny has been brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased my Range Rover from Marshall & Son, and was Kenny has been brilliant since the start. I've had some issues which they have helped get me booked in to be sorted, and when it's time to get a new car I will be going back to them
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Kenny has been brilliant
Thank you for your kind words Victor! We’re glad Kenny and the team could help, and we look forward to welcoming you back when it’s time for your next car.
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