Well impressed with the car. We just saw them online on Ebay, gave them a ring and went to see the car. Staff were really helpful, answered any questions and got few of the niggly bits done No complaints, very good. I felt confident to buy the car due to their stock and how knowledgeable they were.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to I felt confident to buy the car
Thank you for your wonderful feedback, Emma. We're delighted to hear that you were impressed with both your car and the service you received from our team. It's great to know that our knowledge, helpful approach, and attention to detail gave you the confidence to buy from us. We appreciate your kind words and wish you many happy miles in your new vehicle.
I bought a Range Rover sport from Marshall and sons Which didn't come without its issues unfortunately, but due to the guys at Marshall's managed to get them sorted amicably I knew I was buying a second hand car which could be notorious with problems, I had a water leak within a day then after a week a seat belt/ air bag issue I asked for a safety check which they had carried out At a specialist local ranger rover garage at their cost Within a couple of weeks we managed to get the car booked in and repaired Which the majority of Reapairs and cost were covered by Marshall & son Which gives me confidence to buy from these guys in the future Thanks for all there help
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Range Rover Sport
Hi Edwards, Thank you for taking the time to share your experience. We're sorry your Range Rover Sport had a few issues after purchase, but we're pleased we were able to get everything resolved for you and give you confidence in both the car and our aftersales service. We really appreciate your patience throughout the process, and it's great to hear you'd be happy to buy from us again. We wish you many happy miles in your Range Rover Sport! Kind regards, The Marshall & Son Team
I’m happy with the car I got from Marshall & Son. I felt confident to buy from them after looking at their website and the cars they had in. They were attentive, answering my questions. Only thing is i've still not got my V5 and it's been four weeks hence the score but If they had a good deal & the car I was looking for I would return.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to I felt confident to buy from them
Hi Asterios, Thank you for taking the time to leave us a review. We're delighted to hear you felt confident buying from Marshall & Son and that you're happy with your car. We're sorry to hear you haven't yet received your V5. If this is still outstanding, please get in touch with our team and we'll be happy to look into it for you. We appreciate your feedback and hope to welcome you back again in the future. Kind regards, The Marshall & Son Team
Their customer service is very good. Marshall and Son have been very good and fair in getting my repairs sorted, I can't fault them. There are still a few little issues remaining but I’m in touch with the dealership. Honest people.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Their customer service is very good
Thank you for your feedback, Shaun. We're pleased to hear that you've found our team fair, honest, and committed to resolving the issues with your vehicle. We appreciate your patience while the remaining items are being addressed and are glad to know you've been satisfied with our customer service. Thank you for choosing Marshall & Son.
Absolutely brilliant service. This is my third car off them. They are very professional and looked after me. They leave you alone and are happy to answer any questions. The sales guy was brilliant. I will be returning.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Absolutely brilliant service 👍
Thank you for your continued support, Paul. We're delighted to hear that you've returned to us for your third vehicle and that you received another great experience from the team. Your kind words about our professional and customer-focused approach are greatly appreciated. We look forward to welcoming you back again in the future.
My brother found me the Discovery online so went to see it. It's perfect, I couldn’t ask for a better car. Staff were brilliant, courteous, polite and they answered all my questions. It was a week to collection as it needed MOT but I cant fault them in any aspect, everything was bang on.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to I can't fault them in any aspect
Thank you for your fantastic review, Murdoch. We're delighted to hear you're enjoying your Discovery and that our team provided a courteous, helpful, and professional experience throughout the process. We appreciate your patience while the MOT was completed and are grateful for your kind words. We wish you many happy miles in your new vehicle.
Spot on. I found them honest, transparent and nothing I can fault them on. After the PDI check a few things got replaced and there was a little issue prior to buying it but Ken at Marshall & Son has it booked in for a repair. He has been fantastic. Always rang me back and kept me informed. Spot on. This was my first time using them and customer service wise, no pressurized sales in a good environment. Communication is key and it was fantastic, I can't complain.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Honest and transparent
Thank you, Richard, for your kind feedback. We're delighted to hear that you found our service honest, transparent, and pressure-free. We'll be sure to pass your comments on to Ken, who will be pleased to know his communication and customer care made such a positive impression. We appreciate your trust in Marshall & Son and look forward to assisting you again in the future.
The team did a good job from start to finish and have addressed queries since professionally and quickly.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Well run, well looked after purchase.
Thank you, Jonathan, for your kind review. We’re pleased to hear you had a positive experience with our team from start to finish and that your queries were handled promptly and professionally. Your feedback is greatly appreciated, and we hope to assist you again in the future.
The reason I give marshall & son excellent 5* rating is they are so professional at what they do. Great experience from the first phone call to view the cars to when you collect your beautiful car. The staff are very friendly and knowledgeable at what they do. All the cars and showroom are in outstanding condition, I was very pleased with the service I received, and i would recommend this company to friends and family. I would definitely buy from these guys again. I love my beautiful range rover sport. Thanks for a great service 👍🏻
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Absolutely perfect
Thank you, Mark, for your fantastic 5-star review. We’re delighted to hear you had such a great experience with us from your first enquiry through to collecting your Range Rover Sport. Your kind words about our team, showroom, and service are truly appreciated. It was a pleasure assisting you, and we hope you continue to enjoy your beautiful new car. We look forward to welcoming you back again in the future.
recently bought a BMW M4 F82 from this dealership and the whole experience was excellent from beginning to end. The team were professional, friendly, and very knowledgeable about the car. Everything was explained clearly, with no pressure at any stage, and they made the process smooth and stress-free. The car was presented in outstanding condition and exactly as described. Communication was great throughout, and they answered all my questions quickly and honestly. I’m extremely happy with my M4 and would definitely recommend this dealership to anyone looking for a quality performance car and excellent customer service.
Reviewer has confirmed their email address
Ed from Marshall & Son Motors in response to Amazing BMW M4 buying experience
Thank you, Yurii, for your fantastic review. We’re delighted to hear you had such a positive experience purchasing your BMW M4 F82 with us. It was a pleasure assisting you, and we truly appreciate your kind words about our team and service. We hope you continue to enjoy the M4, and we look forward to welcoming you again in the future.
If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.
Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
| Excellent | 547 | |
| Very Good | 73 | |
| Average | 2 | |
| Poor | 2 | |
| Terrible | 3 |
Marshall & Son Motors
Wlyde Java Northgate
Aldridge
Walsall
WS9 8UB
| Mon | 09.00 - 17.30 |
| Tue | 09.00 - 17.30 |
| Wed | 09.00 - 17.30 |
| Thu | 09.00 - 17.30 |
| Fri | 09.00 - 17.30 |
| Sat | 10.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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